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FOG 0.32 problems with HP 840 G3

Scheduled Pinned Locked Moved FOG Problems
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  • S
    Sam Wennerlund
    last edited by Sam Wennerlund May 11, 2016, 4:34 AM May 11, 2016, 10:31 AM

    Hi,

    We have a 0.32 FOG setup on Ubuntu 12.04.4 LTS, which has worked fine up until we got this HP 840 G3.
    Upgrading the FOG server to latest version isn’t really possible right now.

    The ethernet adapter the laptop uses is:
    Intel® Ethernet Connection I219-V 10/100/1000 Ethernet

    The issue I’m having is with registering a new host, i get the error “ioctl 0x304 failed: Inappropriate ioctl for device” before I’m able to type in a computer name.
    If i add the machine manually and start a Deploy task, it gets stuck at “Checking queue”

    I have disabled secure boot and enable legacy boot in the BIOS. The laptop also has the latest BIOS version.

    I have tried to compile a custom kernel (using this guide https://wiki.fogproject.org/wiki/index.php/Build_TomElliott_Kernel) with 4.5.1 kernel, even copy the bzImage from a server running the latest FOG version with out any change.

    Seems the issue is similar to this, just on a new version of FOG: https://forums.fogproject.org/topic/6747/unable-to-register-and-inventory-new-dell-pcs

    Any help would be appreciated!

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 11, 2016, 10:36 AM

      Of course I want to simply say (Upgrade). Why? 0.32 was not intended for newer hardware. It worked, sometimes, and kernels were a big part of it. Because this isn’t working for you, I suspect (as you do) that it is the kernel and that kernel simply doesn’t have the Network drivers.

      You can try manually installing a newer kernel.

      For 0.32 I think a command such as:

      sudo mv /tftpboot/kernel/bzImage /tftpboot/kernel/bzImage_Original
      sudo wget --no-check-certificate https://fogproject.org/kernels/bzImage32 -O /tftpboot/kernel/bzImage
      

      Would work.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • S
        Sam Wennerlund
        last edited by May 11, 2016, 11:10 AM

        Unfortunately it’s the same errors with the newest kernel.

        Part of the reason we can’t upgrade that server now it will be a big process, we have around 1300 computers and 6 Storage Nodes connected to it now.

        W 1 Reply Last reply May 11, 2016, 12:27 PM Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by May 11, 2016, 11:52 AM

          @Sam-Wennerlund Just a wild idea. Can you try connecting the client with an intermediate mini switch instead of connecting it straight to your network - still using the newer kernel for sure…

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            Sam Wennerlund
            last edited by May 11, 2016, 12:15 PM

            it was already in a mini-switch, tried directly to the network with same errors.

            Forgot to mention i tried a Debug Deploy task, found this: alt text

            if i do a “ifup eth0” i get:
            ifup: ignoring unknown interface eth0

            1 Reply Last reply Reply Quote 0
            • W
              Wayne Workman @Sam Wennerlund
              last edited by May 11, 2016, 12:27 PM

              @Sam-Wennerlund said in FOG 0.32 problems with HP 840 G3:

              Part of the reason we can’t upgrade that server now it will be a big process, we have around 1300 computers and 6 Storage Nodes connected to it now.

              Upgrading fog is not a hassle. The challenge comes into play when you have an old Linux OS that can’t run FOG Trunk. However, that’s not to say you shouldn’t upgrade. FOG is FOSS software, so is Linux.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • S
                Sam Wennerlund
                last edited by Sam Wennerlund May 12, 2016, 3:33 AM May 12, 2016, 9:32 AM

                After a bit more testing it turns out i could’t image older laptops either, but desktops work.
                So i put the old kernel back that i started with. Same issue.

                Rebooted the FOG server, and it works.

                Seems i should listen to my own advice more often, if all else fails reboot!

                Upgrading to latest version will probably take place when we start with Windows 10, hopefully not to long in the future! 🙂

                J 1 Reply Last reply May 12, 2016, 1:56 PM Reply Quote 0
                • J
                  Junkhacker Developer @Sam Wennerlund
                  last edited by May 12, 2016, 1:56 PM

                  @Sam-Wennerlund for what it’s worth, i’m running the latest trunk on Ubuntu 12.04.5 LTS. it works fine.

                  signature:
                  Junkhacker
                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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