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Can't register Optiplex 5040- tsc: Fast TSC calibration failed

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  • C
    ChuckC
    last edited by Feb 15, 2016, 5:15 PM

    I can successfully register other hosts (Optiplex 380 so far) but when I try to register a Optiplex 5040 I get this error:

    tsc: Fast TSC calibration failed

    I believe I had a similar issue with Fog .32 a few years back (it’s been a while since I’ve implemented it). This is using Fog 1.12.

    Any ideas?

    Thanks,
    Chuck

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by Feb 15, 2016, 6:19 PM

      Well, since you are using 1.1.2 (suspect), I would say that you might have issues with something that was released in late 2015. The 380 is several generations behind the 5040.

      Can you fill in a few other bits of detail?

      Are you booting this in bios or efi mode?
      What were you doing when this error was thrown? (imaging, registration, capture,??)
      If you were capturing or deploying, what is the client OS involved here?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 1
      • C
        ChuckC
        last edited by Feb 15, 2016, 6:24 PM

        Registration. After the TSC message I get:

        "unable to register host for the following reasons: ". No reason is given, it’s just blank. The machine will reach the point of “attempting to send inventory…” and the screen will scroll endlessly .

        I just noticed there is another post about this a few below mine. Odd I didn’t find it when searching. I do not see a clear resolution in that post either however.

        W 1 Reply Last reply Feb 15, 2016, 6:39 PM Reply Quote 0
        • W
          Wolfbane8653 Developer @ChuckC
          last edited by Feb 15, 2016, 6:39 PM

          @ChuckC

          Try another OPtiplex 5040. This maybe directly related to this particular machine.

          Could already be registered with blank info in the database. But we’ll rule that out later.

          IF same error occurs on the same model but different machine then try installing an earlier version of the kernels.

          G 1 Reply Last reply Feb 15, 2016, 6:41 PM Reply Quote 0
          • G
            george1421 Moderator @Wolfbane8653
            last edited by george1421 Feb 15, 2016, 12:45 PM Feb 15, 2016, 6:41 PM

            @Wolfbane8653 said:

            @ChuckC

            Try another OPtiplex 5040. This maybe directly related to this particular machine.

            Could already be registered with blank info in the database. But we’ll rule that out later.

            IF same error occurs on the same model but different machine then try installing an earlier version of the kernels.

            Not sure how using older kernels will help with this one.

            I’m suspecting that the current kernels with 1.1.2 do not have the network adapter driver for the 5040. If anything I might suggest moving to a newer kernel that will work with FOG 1.1.2

            While I’m not familiar with 1.1.2, I might recommend that you rename your current kernels and then download the latest in the 3.x.x series from here https://sourceforge.net/projects/freeghost/files/KernelList/ to upgrade your current kernels.

            I doubt that 1.1.2 has a debug boot, but if it did we could confirm that the network adapter is either not listed, or can’t pull an IP address.

            In reality I might suggest that you upgrade to at least 1.2.0 (after making proper backups) and then use that to load the latest kernels for 1.2.0. Or just upgrade to the trunk version to take advantage of the latest features and disk support.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 0
            • W
              Wolfbane8653 Developer
              last edited by Feb 15, 2016, 6:46 PM

              SOOooooo then.

              • Try another 5040.
              • boot to debug mode. do an ifconfig to see if it has an ip. if no ip then @george1421 is correct.
              1 Reply Last reply Reply Quote 0
              • T
                Tom Elliott
                last edited by Feb 15, 2016, 9:38 PM

                The TSC error is not what’s causing the problem, more rather likely is either it cannot detect the NIC or it can’t detect the HDD. Upgrading the Kernel should fix this for you.

                Somewhere, and I’m being lazy I suppose, is a forum and wiki article on how to upgrade to the latest kernels. Yes, any version of 1.x.x can use ANY kernel, though I’d recommend using the latest and greatest.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • T
                  Tom Elliott
                  last edited by Feb 15, 2016, 9:39 PM

                  To further add on, any version of FOG can use the 32 bit kernels (0.32 and before), and all the 1.x.x have a separate signifier for the 32 and 64 bit kernels. 64 bit has no signifier (e.g. kernel defaults as bzImage) and 32 bit has 32 as the signifier (e.g. kernel defaults as bzImage32).

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • A
                    Aaron Flora
                    last edited by Apr 15, 2016, 7:30 PM

                    The 3040 also has the “Fast TSC calibration failed error” but still registers with FOG.

                    I am having the same trouble with 5040 OptiPlex, I can confirm that it is the model (Have 43 of them here and I tested 5 random) and most likely the NIC driver is not included in the FOG Kernel.

                    So we’ll need the kernel updated in order to add the 5040 to the compatibility list. I’ve never done this but am willing to try. The only instructions I have found are for using Fedora to do this.

                    https://wiki.fogproject.org/wiki/?title=Building_a_Custom_Kernel

                    Anyone doing this, already done, know a workaround?

                    T A 2 Replies Last reply Apr 15, 2016, 7:37 PM Reply Quote 0
                    • T
                      Tom Elliott @Aaron Flora
                      last edited by Apr 15, 2016, 7:37 PM

                      @Aaron-Flora what version of fog are you using?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      G A 2 Replies Last reply Apr 15, 2016, 7:58 PM Reply Quote 0
                      • G
                        george1421 Moderator @Tom Elliott
                        last edited by Apr 15, 2016, 7:58 PM

                        @Tom-Elliott 1.12 according to the op.

                        Recommendation is to upgrade to the trunk release. There is no hope for the kernels with 1.12 to work with that Intel nic.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        T 1 Reply Last reply Apr 15, 2016, 8:06 PM Reply Quote 0
                        • T
                          Tom Elliott @george1421
                          last edited by Apr 15, 2016, 8:06 PM

                          @george1421 this thread is month’s old. Aaron is adding on to it.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 1
                          • A
                            Aaron Flora @Tom Elliott
                            last edited by Apr 15, 2016, 8:26 PM

                            @Tom-Elliott said in Can't register Optiplex 5040- tsc: Fast TSC calibration failed:

                            @Aaron-Flora what version of fog are you using?

                            1.2.0 using latest kernel

                            G 1 Reply Last reply Apr 15, 2016, 8:34 PM Reply Quote 0
                            • G
                              george1421 Moderator @Aaron Flora
                              last edited by Apr 15, 2016, 8:34 PM

                              @Aaron-Flora Please define latest kernel? 4.5.0?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by Sebastian Roth Apr 15, 2016, 2:58 PM Apr 15, 2016, 8:58 PM

                                @Aaron-Flora said:

                                I am having the same trouble with 5040 OptiPlex…

                                What exactly is the issue you have? Same than what? The “Fast TSC calibration failed” message is not a show stopper AFAIK! You can upgrade the kernel via the web interface (FOG Configuration -> Kernel update) without compiling one by hand.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                A 1 Reply Last reply Apr 15, 2016, 9:15 PM Reply Quote 0
                                • A
                                  Aaron Flora @Sebastian Roth
                                  last edited by Apr 15, 2016, 9:15 PM

                                  @Sebastian-Roth

                                  "unable to register host for the following reasons: ". No reason is given, it’s just blank. The machine will reach the point of “attempting to send inventory…” and the screen will scroll endlessly .

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Apr 16, 2016, 3:54 PM

                                    @Aaron-Flora So which kernel version are you currently on? file /var/www/fog/service/ipxe/bzImage

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Aaron Flora
                                      last edited by Aaron Flora Apr 18, 2016, 9:55 AM Apr 18, 2016, 3:53 PM

                                      Sorry for weekend delay - I’ve tried the following with the same result, which is:

                                      "unable to register host for the following reasons: ". No reason is given, it’s just blank. The machine will reach the point of “attempting to send inventory…” and the screen will scroll endlessly .

                                      Official Published Kernels

                                      Kernel - 3.19.3 TomElliottUSB

                                      Date : July 22, 2015

                                      Version : 3.19.3

                                      FOG Type: TomElliottUSB

                                      Arch Type: (x86_64)

                                      Official Published Kernels

                                      Kernel - 3.19.3 TomElliottUSB

                                      Date : July 22, 2015

                                      Version : 3.19.3

                                      FOG Type: TomElliottUSB

                                      Arch Type: (x86)

                                      Official Published Kernels

                                      Kernel - 4.1.2 TomElliott

                                      Date : July 22, 2015

                                      Version : 4.1.2

                                      FOG Type: TomElliott

                                      Arch Type: (x86_64)

                                      Official Published Kernels

                                      Kernel - 4.1.2 TomElliott

                                      Date : July 22, 2015

                                      Version : 4.1.2

                                      FOG Type: TomElliott

                                      Arch Type: (x86)

                                      B 1 Reply Last reply Apr 18, 2016, 8:50 PM Reply Quote 0
                                      • B
                                        buercky @Aaron Flora
                                        last edited by Apr 18, 2016, 8:50 PM

                                        @Aaron-Flora I ran into this same issue and my fix was to install this kernel from the Web GUI. I edited the default name bzimage to bzimage1. changed that in the Fog Settings, TFTP Server, FOG_TFTP_PXE_KERNAL to bzimage1 rebooted the FOG server and it registered perfectly
                                        Hope this helps you out.

                                        Official Published Kernels
                                        Kernel - 4.1.2 TomElliott
                                        Date : July 22, 2015
                                        Version : 4.1.2
                                        FOG Type: TomElliott
                                        Arch Type: (x86_64)

                                        A 1 Reply Last reply Apr 18, 2016, 9:18 PM Reply Quote 0
                                        • A
                                          Aaron Flora @buercky
                                          last edited by Apr 18, 2016, 9:18 PM

                                          @buercky - Thank you! I didn’t think I had to reboot, but now when I changed the kernel it gave me an error I hadn’t noticed. Your instructions did the trick.

                                          T 1 Reply Last reply Apr 18, 2016, 10:39 PM Reply Quote 0
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