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Windows 10 Black Screen

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FOG Problems
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  • V
    Vanlue IT Guy
    last edited by Vanlue IT Guy Feb 5, 2016, 2:39 PM Feb 5, 2016, 8:12 PM

    I have seen this similar issue reported, but haven’t seen a fix.

    I can capture my Windows 10 image just fine, but when I deploy the image, all I get on the target computer is a blank black screen.

    I am running Ubuntu Server 14.04.3 LTS
    Fog Trunk SVN 6211

    Capture PC is Lenovo E555
    Target PC is Lenovo E555

    Please advise.

    I built the image using these settings:
    0_1454704734736_Capture2.PNG

    W 1 Reply Last reply Feb 5, 2016, 9:01 PM Reply Quote 0
    • W
      Wayne Workman @Vanlue IT Guy
      last edited by Feb 5, 2016, 9:01 PM

      Below is a post from:
      https://forums.fogproject.org/topic/6525/pxe-boot-hp-x2-210-hybrid-tablet-windows-10-pro/109

      @Tom-Elliott said:

      While trying to figure this out, I noticed my screens had a ton more info that most others. Thinking it was just differences in the loglevel fields, I decided to test it by setting my loglevel to 0. When I did this the value was blank in db and to browser there was a MORE messages than with loglevel set to 4. I fixed this issue as I want to always have a value defined, and in doing so it actually gave the proper value.

      Why here do I write this? Because with a loglevel=0 set, it doesn’t return ANYTHING to the screen.

      Can you update the loglevel setting on your server to the highest value? Maybe we’ll actually see info.

      It sound a lot like your issue.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 0
      • V
        Vanlue IT Guy
        last edited by Feb 5, 2016, 9:23 PM

        Wayne,

        I don’t mean to seem dense, but I don’t think this is related to my issue at all.

        I don’t get any visible error output, I am using Legacy instead of UEFI, I’m not using a USB to Ethernet adapter and I’m not having a PXE issue.

        The process seems to work fine until it tries to boot into Windows. After seeing the Fog screen all I get is a blank black screen.
        No login, no error messages, nothing.

        I have tried also uploading my image as a Windows 10 Multi-Partion Single-Disk (not resizable) which works fine again on the capture, but gives me an error during deployment saying no osid passed.
        0_1454707208670_IMG_1543.JPG
        I tried this as it has worked in the past.

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Feb 5, 2016, 9:59 PM

          Can you please update?

          The init’s had a bit where the osid wasn’t being passed and this has since been fixed, as well as a few other issues.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          V 1 Reply Last reply Feb 5, 2016, 10:38 PM Reply Quote 0
          • V
            Vanlue IT Guy @Tom Elliott
            last edited by Feb 5, 2016, 10:38 PM

            @Tom-Elliott Tom, I would be happy to, but I just got it from SVN this morning. Is there a newer version already?

            How can I check quickly?

            T 1 Reply Last reply Feb 5, 2016, 10:45 PM Reply Quote 0
            • T
              Tom Elliott @Vanlue IT Guy
              last edited by Feb 5, 2016, 10:45 PM

              @Vanlue-IT-Guy Sorry,

              SVN is updated all the time man.

              The way to update what you have, cd to the trunk location.

              If you put your install in /opt/svn/trunk you’d do these steps:

              cd /opt/svn/trunk
              svn up
              cd bin
              ./installfog.sh -y
              

              You must always do the up from the root of the trunk folder (not within bin or packages as it only updates up the tree, not down).

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              V 1 Reply Last reply Feb 9, 2016, 12:51 PM Reply Quote 0
              • V
                Vanlue IT Guy @Tom Elliott
                last edited by Feb 9, 2016, 12:51 PM

                @Tom-Elliott
                Tom,

                I updated fog and found out while I was using two identical laptops, the BIOS versions were different. Once I updated to the same BIOS version, everything works! Now I’m on to activating Windows and Office. Do you have any suggestions or easy steps for this?

                W 1 Reply Last reply Feb 9, 2016, 4:09 PM Reply Quote 0
                • W
                  Wayne Workman @Vanlue IT Guy
                  last edited by Feb 9, 2016, 4:09 PM

                  @Vanlue-IT-Guy said:

                  Now I’m on to activating Windows and Office.

                  The new client activates windows just fine. It’ll even use the product key you assign to an individual host via web management.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  V 1 Reply Last reply Feb 9, 2016, 5:48 PM Reply Quote 0
                  • V
                    Vanlue IT Guy @Wayne Workman
                    last edited by Feb 9, 2016, 5:48 PM

                    @Wayne-Workman Wayne,

                    Thanks for the quick reply. I think I have Windows activating ok. My “problem” is Office. It retains the key, but still needs manually activated on the target computer.

                    W 1 Reply Last reply Feb 9, 2016, 6:18 PM Reply Quote 0
                    • W
                      Wayne Workman @Vanlue IT Guy
                      last edited by Wayne Workman Feb 9, 2016, 12:21 PM Feb 9, 2016, 6:18 PM

                      @Vanlue-IT-Guy said:

                      My “problem” is Office. It retains the key, but still needs manually activated on the target computer.

                      You can do it with a startup script via group policy, or a login script.

                      I suppose it’d be possible to do it with a snapin, too.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      MRCURM 1 Reply Last reply Feb 9, 2016, 7:11 PM Reply Quote 0
                      • MRCURM
                        MRCUR Testers @Wayne Workman
                        last edited by Feb 9, 2016, 7:11 PM

                        @Wayne-Workman @Vanlue-IT-Guy KMS would be easiest for both Windows and Office. Then everything will activate on its own and you don’t have to worry about it through FOG or any other method. Office 2016 is very good about quickly and silently using KMS (Office 2013 sometimes took a considerable amount of time to do it in the background, often times alerting the user a few times along the way).

                        W 1 Reply Last reply Feb 9, 2016, 8:44 PM Reply Quote 0
                        • W
                          Wayne Workman @MRCUR
                          last edited by Feb 9, 2016, 8:44 PM

                          @MRCUR said:

                          KMS would be easiest for both Windows and Office.

                          If you have a KMS server setup for MS Office, and if you have the KMS version of Office installed on your image. 🙂

                          We use a Windows KMS here for MS Office.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          1 Reply Last reply Reply Quote 0
                          • apathetic_adminA
                            apathetic_admin
                            last edited by Feb 25, 2016, 6:34 PM

                            This post is deleted!
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