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Could Not Mount Image

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FOG Problems
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  • B
    bberrelez
    last edited by Jan 28, 2016, 11:30 PM

    I am unable to get an image to upload. I’ve tried this from two machines and I get the same results.

    I’m running on CentOS 7
    Version: 6132
    bzImage Version: 4.4.0
    bzImage32 Version: 4.4.0

    All it says is:

    An error has been detected!
    Could not mount images folder (/bin/fog.upload)
    Computer will reboot in 1 minute.

    The host register just fine. I’ve attached a screenshot of the error and the task that is running

    0_1454023603518_Capture.PNG

    ![1_1454023576157_image1.JPG](Uploading 100%) ![0_1454023576157_Capture.PNG](Uploading 100%)
    0_1454023650122_image1.JPG

    W 1 Reply Last reply Feb 11, 2016, 4:42 PM Reply Quote 0
    • T
      Tom Elliott
      last edited by Jan 28, 2016, 11:34 PM

      As you’re in debug, I’m going to guess you’re current working directory (found with pwd) is in /images on the client machine.

      Run:

      cd
      fog
      

      You should be good.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      B 1 Reply Last reply Jan 29, 2016, 12:18 AM Reply Quote 0
      • B
        bberrelez @Tom Elliott
        last edited by Jan 29, 2016, 12:18 AM

        @Tom-Elliott
        I run that from the machine connecting to the FOG server?

        W 1 Reply Last reply Jan 29, 2016, 11:31 PM Reply Quote 0
        • W
          Wayne Workman @bberrelez
          last edited by Jan 29, 2016, 11:31 PM

          @bberrelez Yes.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          B 1 Reply Last reply Jan 30, 2016, 12:09 AM Reply Quote 0
          • B
            bberrelez @Wayne Workman
            last edited by Jan 30, 2016, 12:09 AM

            @Wayne-Workman
            Tried that. Nothing happened.

            T 1 Reply Last reply Jan 30, 2016, 12:45 AM Reply Quote 0
            • T
              Tom Elliott @bberrelez
              last edited by Jan 30, 2016, 12:45 AM

              @bberrelez Teamveiwer maybe?
              Hit me on chat.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              B 1 Reply Last reply Feb 1, 2016, 4:34 PM Reply Quote 0
              • B
                bberrelez @Tom Elliott
                last edited by Feb 1, 2016, 4:34 PM

                @Tom-Elliott said:

                Teamveiwer

                That would be awesome! Thanks! I could do a teamviewer session. Are you just wanting to see the management console or are you wanting to actually get on the linux box?

                1 Reply Last reply Reply Quote 0
                • J
                  jgurka
                  last edited by jgurka Feb 1, 2016, 8:58 PM Feb 2, 2016, 2:47 AM

                  I ran into this before too. Check that nfs-server is running by running:

                  systemctl status nfs-server
                  

                  If it’s not, you can manually start it with:

                  systemctl start nfs-server
                  

                  This enables the service to start automatically on next boot, but it should already be enabled…

                  systemctl enable nfs-server
                  

                  Which brings me to telling you to follow this guide on delaying the FOG services to fix the problem:
                  https://wiki.fogproject.org/wiki/index.php/Fedora_21_Server#Set_the_FOG_services_to_start_30_seconds_after_boot

                  I needed to also add “systemctl start FOGPingHosts” to the rc.local on my CentOS 7 installation.

                  Two commands you can use to easily see what is/isn’t running on your CentOS 7 installation are:

                  pstree
                  

                  &

                  systemctl list-units --type=service
                  
                  B 1 Reply Last reply Feb 5, 2016, 6:00 PM Reply Quote 2
                  • V
                    Vasahond
                    last edited by Feb 2, 2016, 5:36 PM

                    Hello – I’m having a similar issue. I don’t want to hijack the thread, but I have checked to make sure the NFS server service has been started, and it has. If I boot into debug mode and check the current working directory, I am in the root directory – there seems to be no /images path. Again, not sure if it’s related, but I’m having the same problem.

                    J W 2 Replies Last reply Feb 2, 2016, 6:59 PM Reply Quote 0
                    • J
                      jgurka @Vasahond
                      last edited by Feb 2, 2016, 6:59 PM

                      @Vasahond

                      Also ensure that all of the FOG services are running by entering:

                      systemctl list-units --type=service
                      

                      You should see see all five Fog services in my screenshot as loaded, active, and running:

                      alt text

                      Another issue I’ve seen is the nfs-server service will show that it is running, but will be inactive and exited. Also double check that isn’t the case, because it will at a glance look as though it is loaded when you check status.

                      To verify the Images directory exists, try the following:

                      cd
                      cd /images
                      ls
                      

                      You should be within the directory and able to see at least a directory called dev and postdownloadscripts.

                      V 1 Reply Last reply Feb 2, 2016, 8:20 PM Reply Quote 1
                      • V
                        Vasahond @jgurka
                        last edited by Feb 2, 2016, 8:20 PM

                        @jgurka, here is a list of my running services. A few are stopped; do you suppose these are crucial processes?
                        0_1454444404023_Capture3.PNG

                        J 1 Reply Last reply Feb 3, 2016, 1:45 AM Reply Quote 0
                        • J
                          jgurka @Vasahond
                          last edited by Feb 3, 2016, 1:45 AM

                          @Vasahond

                          It looks like you’re on CentOS 6 – I was assuming you were on 7 earlier. Is this the latest trunk build of FOG, btw?

                          I don’t think the stopped FOG services are crucial for what your problem is, but I’d start them back up anyway:

                          service FOGPingHosts start
                          service FOGSnapinReplicator start
                          

                          It looks like you have the IPv6 firewall still enabled…this might potentially be causing the problem? I’d go ahead and disable it:

                          service ip6tables stop
                          chkconfig ip6tables off
                          

                          Try it again and see if it made any difference.

                          1 Reply Last reply Reply Quote 1
                          • W
                            Wayne Workman @Vasahond
                            last edited by Wayne Workman Feb 2, 2016, 7:52 PM Feb 3, 2016, 1:49 AM

                            @Vasahond said:

                            I am in the root directory – there seems to be no /images path.

                            Really? If that’s the case, that’s almost surely the problem. Can you please post the output of find / | grep /dev/.mntcheck

                            Also, what output/errors do you get when you re-run the installer? You’ve also not specifically stated what version of FOG you’re using, we need this information as well.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            J 1 Reply Last reply Feb 3, 2016, 2:05 AM Reply Quote 1
                            • J
                              jgurka @Wayne Workman
                              last edited by Feb 3, 2016, 2:05 AM

                              @Wayne-Workman

                              Vasahond’s running services output seems to show it as existing and being mounted via NFS:

                              Configured NFS mountpoints:
                              /images
                              /images/dev
                              Active NFS mountpoints:
                              /images
                              /images/dev
                              
                              W 1 Reply Last reply Feb 3, 2016, 3:00 AM Reply Quote 0
                              • W
                                Wayne Workman @jgurka
                                last edited by Wayne Workman Feb 2, 2016, 9:01 PM Feb 3, 2016, 3:00 AM

                                @jgurka Yeah I saw that, but the directory could still be missing. I’m most concerned with him not seeing a /images directory on his server.

                                As a test, I just created a directory called /image and exported it in /etc/exports, and restarted rpcbind and nfs-server and saw that NFS was running fine, I then deleted the /image directory and then again checked NFS… still running fine. 😕 You’ll also hopefully understand that I have been bitten many times by making assumptions about things. No telling what the guy has copy/pasted into his server trying to get it to work.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                J 1 Reply Last reply Feb 3, 2016, 4:06 PM Reply Quote 0
                                • J
                                  jgurka @Wayne Workman
                                  last edited by Feb 3, 2016, 4:06 PM

                                  @Wayne-Workman

                                  I definitely get where you’re coming from. 🙂

                                  @Vasahond

                                  You can try running this to see whether or not /images actually exists:

                                  [ -d /images ] && echo 'Directory Found' || echo 'Directory /images not found'
                                  

                                  You should see "Directory Found’ if it does in fact exist.

                                  W 1 Reply Last reply Feb 3, 2016, 4:40 PM Reply Quote 0
                                  • W
                                    Wayne Workman @jgurka
                                    last edited by Feb 3, 2016, 4:40 PM

                                    @jgurka People like @george1421 suggest to put the images in /opt/fog/images, which is why I suggested searching for /dev/.mntcheck 😉

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • P
                                      plegrand
                                      last edited by Feb 4, 2016, 10:36 AM

                                      Hello, i think i’ve got the same problem except i made modification on the web interface :
                                      i didnt want the “images” directory be at the root (/images)
                                      then i copy the images directory into /home/images.

                                      Then i modify the image path on the web interface, i thought it would modify the export file also but it seems not.

                                      then i had to modify manualy the export file. Now it works fine.
                                      Could it be the problem ?

                                      J 1 Reply Last reply Feb 4, 2016, 2:58 PM Reply Quote 1
                                      • J
                                        jgurka @plegrand
                                        last edited by Feb 4, 2016, 2:58 PM

                                        @plegrand

                                        The images directory needs to have full r/w/x permissions in order for FOG to use it – did you make sure to change the permissions when you created the new directory and copied the contents of the old /images?

                                        To check the directory permissions, run the following:

                                        cd /home
                                        ls -la
                                        #You want permissions on the new images directory to be drwxrwxrwx and also on sub-directories
                                        

                                        To enable full r/w/x permissions on the folder, run the following:

                                        chmod -R 777 /home/images
                                        #-R will run it recursively to apply the permission changes to sub-directories as well as the top directory
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          bberrelez @jgurka
                                          last edited by Feb 5, 2016, 6:00 PM

                                          @jgurka

                                          I tried this and still nothing. I did find that I had an incorrect path list on the the image path under Storage management. I created a directory here: /home/fog/Images, applied the appropriate permissions and corrected the path under the storage management.

                                          Still have the same message appearing.
                                          Could not mount images folder (/bin/fog.upload)

                                          W T 2 Replies Last reply Feb 5, 2016, 6:12 PM Reply Quote 0
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