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    Surface Pro 4 won't get to registration menu

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • sarge_212S
      sarge_212 @george1421
      last edited by

      @george1421 Cool. Give me just a few moments and I’ll boot the debug stick and let you know if I do have an IP. I thought I remembered getting one previously, but I’ll check now to just be sure. Thanks!

      sarge_212S 1 Reply Last reply Reply Quote 0
      • sarge_212S
        sarge_212 @sarge_212
        last edited by

        @sarge_212 It doesn’t look like its getting an IP from the DHCP server. 😞

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @sarge_212
          last edited by george1421

          @sarge_212 OK so the debug kernel doesn’t have the network adapter available for the surface pro 4. If you do an ip addr show, does it show what ever would be eth0 or does it only show the loopback adapter? (The good thing is that it boots). Do you have a usb 2.0 ethernet adapter you could insert into the surface and then boot the debug kernel again?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          sarge_212S 1 Reply Last reply Reply Quote 0
          • sarge_212S
            sarge_212 @george1421
            last edited by

            @george1421 I do have a 2.0 USB ethernet adapter. I’ll try that next and see if I can get an IP. I am using the dock with it so hopefully that’ll boot the kernel debug usb stick while the ethernet USB adapter is in the surface’s single usb port. I’ll report when I have deets. Thanks!

            1 Reply Last reply Reply Quote 0
            • sarge_212S
              sarge_212
              last edited by

              @george1421 Success!! USB 2.0 adapter works, it gets an IP from the DHCP server! Awesome. I think the problem now is the chainloading bit. Let me know where you guys get, thanks!

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @sarge_212
                last edited by

                @sarge_212 OK, first of all, please tell the make and model of the network adapter or no help for you! 😠

                Now where do you get the IP address, is this running the ipxe kernel or the fog client OS? If its the ipxe OS then you are good to go, if it is the fog client OS then, you are half the way there (but not the half we can fix right now).

                If you can get the ipxe kernel to pull an IP address then we can create a ipxe usb boot flash drive (I don’t like the name of that one either). That will chain load into the FOG menu. I created one this morning and it worked to USB efi boot an e6420 (uefi but no uefi network boot) into the FOG menu.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                sarge_212S 1 Reply Last reply Reply Quote 0
                • sarge_212S
                  sarge_212 @george1421
                  last edited by

                  @george1421 Make and model of network adapter is a Linksys 200M ver 2 USB to ethernet adapter.(just like this one: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1030257) How do I tell where I’m pulling the IP address from? I believe it is from the fog client OS. This is booting off the fog debug USB stick I’ve made earlier.

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @sarge_212
                    last edited by

                    @sarge_212 when you boot off that usb stick, you will see a screen with a bunch of text. Press enter a few times until you get to a command prompt. Then key in ip addr show It should list the loopback adapter and eth0. If eth0 has an IP address appropriate for you network then the fog live boot OS (still searching for the best name) will work no problem on that device.

                    The next issue we need to manage is the hand off from ipxe (not a fog project product) to the fog live boot kernel you just proved boots on your device.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    sarge_212S 1 Reply Last reply Reply Quote 0
                    • sarge_212S
                      sarge_212 @george1421
                      last edited by

                      @george1421 ip addr show indicates the following:

                      1: lo loopback
                      2: eth0 <NO-CARRIER, BROADCAST,MULTICAST,UP> but doesn’t indicate an IP
                      3: eth1 gives information that I would think would be on eth0, such as an IP address on my network

                      So according to this and your response, I think the fog live boot OS (FLOS fog-live-oS, good name?) will work. So, where do we go from here?

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @sarge_212
                        last edited by

                        @sarge_212 OK you are seeing two ethernet adapters, I will assume eth0 is the built in wireless adapter and eth1 is the add on adapter. So the FLOS (its growing on me) image is viable.

                        So now you have the same issue is another poster, the handoff between ipxe (not a fog project product) and the flos kernel is not happening correctly. Let me try something in my lab, I want to see if I can update/the ipxe kernel to get this handoff to work. You are still using FOG 1.2.0 (stable) right?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        sarge_212S 1 Reply Last reply Reply Quote 0
                        • sarge_212S
                          sarge_212 @george1421
                          last edited by

                          @george1421 Yep 1.2.0 stable with some mods though, eg playing with kernels and the like and I’ve pulled the /tftpboot directory from a recent trunk version but I don’t know how much of an effect that will have. At this point it all seems to be working normally, eg still imaging other hardware without issue.

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @george1421 said:

                            I will assume eth0 is the built in wireless adapter and eth1 is the add on adapter.

                            I don’t think this is the case as Tom does not add wireless drivers to the kernel AFAIK. So it’s a really good question what eth0 is. Can you please boot again and run the following commands:

                            ls -al /sys/class/net/eth0/device/driver/ | grep module
                            ...
                            ls -al /sys/class/net/eth1/device/driver/ | grep module
                            ...
                            

                            This should at least show us which drivers are used for those devices and hopefully we then understand which is which.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            sarge_212S 1 Reply Last reply Reply Quote 0
                            • sarge_212S
                              sarge_212 @Sebastian Roth
                              last edited by

                              @Sebastian-Roth do this in the FLOS usb? (the one debug Fog Live OS I created?)

                              Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @sarge_212
                                last edited by

                                @sarge_212 Maybe we could call it FLOGGER?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 1
                                • george1421G
                                  george1421 Moderator @sarge_212
                                  last edited by

                                  @sarge_212 Yes that command is a linux command so you need to boot into flos (flogger) and get to the command prompt. Then run the ls command that will display all files in that location and then just filter out the ones that have module

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    @sarge_212 said:

                                    do this in the FLOS usb? (the one debug Fog Live OS I created?)

                                    Yes I’d say so.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    sarge_212S 1 Reply Last reply Reply Quote 0
                                    • sarge_212S
                                      sarge_212 @Sebastian Roth
                                      last edited by

                                      @Sebastian-Roth I like flos better, no offense @Tom-Elliott. I’ll boot into that and get you all the output of those 2 commands. may come in cell phone selfie form, but hey, that’s okay, right?

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        Yes, whichever you like. Picture is great because we see exactly what you have on screen!

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @sarge_212
                                          last edited by

                                          @sarge_212 Aww man,

                                          I was just thinking of a way to phrase it as an acronym and all.

                                          Free Live Opensource Ghost/Ghosting environment replacement.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          sarge_212S Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                                          • sarge_212S
                                            sarge_212 @Tom Elliott
                                            last edited by

                                            @Tom-Elliott That is a better one. FLOGGER it is, Tom.

                                            1 Reply Last reply Reply Quote 0
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