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    Surface Pro 4 won't get to registration menu

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • sarge_212S
      sarge_212
      last edited by

      So,

      It booted and gave a FOG menu with some items to choose from. This is further than I’ve got in a while. Here is a shot of what it looks like:

      0_1453848301612_fog.jpg

      george1421G 1 Reply Last reply Reply Quote 0
      • sarge_212S
        sarge_212
        last edited by

        @george1421

        No worries at all on helping out. I’m glad to provide some help in the development of FOG. FOG is a great tool and we love using it in our environment, and it really rocks, as do you gents!

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @sarge_212
          last edited by

          @sarge_212 So for the fog menu info if you press enter a few times, you should end up at a command prompt.

          This is GREAT! on the positive side the fog kernel does work for the surface pro 4. Now we need to identify why the hand-off from ipxe to the fog kernel is failing, but at least the devs have a direction!!

          Thank you for your help with this.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 2
          • sarge_212S
            sarge_212
            last edited by

            Cool. I’m ready to run some command-fu on this thing and provide output as needed.

            george1421G 1 Reply Last reply Reply Quote 1
            • george1421G
              george1421 Moderator @sarge_212
              last edited by

              @sarge_212 I hate to keep going back to the well on this one. But do you have a working EFI system that does do the hand off between ipxe and the fog kernel without issue?

              What I’m looking for is if you have one of these systems, does the fog debug flash drive boot without the insmod command? We are trying to see if the insmod video… fixes the grub boot. Where some systems don’t need this command and some do, and the ones that don’t need the insmod command boot correctly via ipxe into the fog kernel. (wow that sounding like a lot of words to explain a simple process). I can tell you for the Dell e6220 I have, it requires the insmod command and does not boot in efi via ipxe.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              sarge_212S 1 Reply Last reply Reply Quote 0
              • sarge_212S
                sarge_212 @george1421
                last edited by

                @george1421 I can certainly try it. I have some old hardware but not sure what to test on. We have several generations of Dell Latitudes if that could be of use. E6420, E6430 and the like. We also are using optiplex 9020s in our environs so I can test on those. Isn’t it possible to switch from BIOS to UEFI as well in the setup of the dell systems? I’ll have a look at that. So basically I’ll do the following:

                EFI boot to see what happens on a system if it is the same behavior as the surface

                I’ll check to see if the hand off works but I will need to switch back the kernels to the trunk kernels. || sidenote: when I needed to image a machine for whatever reason, the new kernels{bzImage, bzImage32, init.xz, init_32.xz}, didn’t work. I got some errors imaging with the new kernels on the 1.2.0 fog (it’s that bad karma of mixing kernels) I’m toying with the idea of creating another FOG server for TRUNK version to see what it would do and how I could image from that. However, for now I’ll mess with the UEFI settings and see how far I get.

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @sarge_212
                  last edited by

                  @sarge_212 Don’t go through extra effort if you don’t have any systems you know of that pxe boot properly today in efi mode. I have the same systems in my test lab and will test them tomorrow with the latest fog build. Don’t disrupt your current production environment.

                  I’m just trying to track down a ipxe efi booting system that is successful today. Then try to boot the debug kernel without the insmod video command. This will tell us if the insmod video is the true issue or just happens to fix a different issue.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  sarge_212S 1 Reply Last reply Reply Quote 0
                  • sarge_212S
                    sarge_212 @george1421
                    last edited by

                    @george1421 Just FYI – Tried ipxe efi booting a Dell Optiplex 9020. It gets some what into it and then errors with an iPXE error:

                    tftp://10.x.x.x/default.ipxe… ok
                    http://10.x.x.x/fog/service/ipxe/boot.php...ok
                    http://10.x.x.x/fog/service/ipxe/fogbg.png …ok
                    Could not configure console: Error 0x7f4ce08e (http://ipxe.org/7f4ce08e)
                    could not boot: error (same error)

                    Chainloading failed, hit ‘s’ for the iPXE shell: reboot in 10 seconds

                    Anyway…that’s that.

                    Wayne WorkmanW george1421G Tom ElliottT 3 Replies Last reply Reply Quote 0
                    • Wayne WorkmanW
                      Wayne Workman @sarge_212
                      last edited by

                      @sarge_212 said:

                      Just FYI – Tried ipxe efi booting a Dell Optiplex 9020.

                      I use ipxe.efi for the Optiplex 9020 at work. It works fine. Try that?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @sarge_212
                        last edited by george1421

                        @sarge_212 said:

                        Could not configure console: Error 0x7f4ce08e (http://ipxe.org/7f4ce08e)
                        Anyway…that’s that.

                        Interesting, could not configure console (video). Not trying to draw a conclusion here, but this sounds similar to “No suitable video mode found. Booting in blind mode” Hmmmm… No solution in mind yet, but Hmmmmmmm…

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @sarge_212
                          last edited by

                          @sarge_212 his is 1.2.0, right? Can you open the file:

                          /var/www/{,html}/fog/lib/fog/BootMenu.class.php

                          Then comment the line number (again from 1.2.0 BootMenu.class.php) 684?

                          Make it read:

                          //print "console --picture $this->booturl/ipxe/bg.png --left 100 --right 80\n";
                          

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          sarge_212S 1 Reply Last reply Reply Quote 1
                          • sarge_212S
                            sarge_212 @Tom Elliott
                            last edited by

                            @Tom-Elliott Did that. Interesting to note – I ipxe efi booted the Optiplex 9020. I get the registration menus without any background (as expected) then it gets to the point where it kernel panics (same point the surface is getting stuck on) This is on FOG 1.2.0 with the regular 1.2.0 kernels (4.1.2 I believe). I may test on the previous kernel I was on before all of this and try that or try it on the new trunk kernels I pulled from a trunk fog install a few days ago. I’ll do some testing and let you know.

                            sarge_212S 1 Reply Last reply Reply Quote 0
                            • sarge_212S
                              sarge_212 @sarge_212
                              last edited by

                              I did try this with the default kernels I had before all this and it looks like it still won’t work with uefi. Are there any commands that would be helpful that I could run in the fog debug environment?

                              george1421G 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @sarge_212
                                last edited by

                                @sarge_212 First of all, I’m going to have to apologize since I’m getting all of these uefi thread mixed up.

                                Just so I can get this straight. You can boot the surface pro 4 with the fog client debug OS from the usb stick right? And you can boot into uefi mode? If this IS the case. Can this device pick up an IP address from the usb ethernet adapter?

                                ip addr show

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                sarge_212S 1 Reply Last reply Reply Quote 0
                                • sarge_212S
                                  sarge_212 @george1421
                                  last edited by

                                  @george1421 I can understand all the commotion. I can boot the pro 4 with fog client debug from the USB stick. How do I boot into UEFI mode? Not quite sure how to do that from the debug USB stick. When I try to UEFI boot from the surface it gets the ipxe.efi but then hangs when I go to “perform full host registration and inventory.” If there is a way to UEFI boot from the USB stick, I don’t know it so any help is appreciated.

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @sarge_212
                                    last edited by

                                    @sarge_212 Just for clarity if you use this process to create a usb boot media https://forums.fogproject.org/topic/6532/usb-boot-target-device-into-fog-debug-os/19
                                    AND your target is in efi mode AND you boot from the usb drive, the debug kernel will be in UEFI mode. That flash drive process will create a multi boot bios / uefi boot device. Now understand the only thing this will get you is the FOG debug kernel running on your surface. You can’t do anything but debug which is not very exciting or productive. The thought though is if you can boot into the debug kernel and confirm that you are picking up and IP address then we know the surface is a viable option once the devs can get past the chain loading bit. But I think they already proved that the surface pro 4 boots the kernel, (not sure if they checked for an IP address). This needs to happen over a usb ethernet adapter since wifi is not a possible solution for pxe booting.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    sarge_212S 1 Reply Last reply Reply Quote 0
                                    • sarge_212S
                                      sarge_212 @george1421
                                      last edited by

                                      @george1421 Cool. Give me just a few moments and I’ll boot the debug stick and let you know if I do have an IP. I thought I remembered getting one previously, but I’ll check now to just be sure. Thanks!

                                      sarge_212S 1 Reply Last reply Reply Quote 0
                                      • sarge_212S
                                        sarge_212 @sarge_212
                                        last edited by

                                        @sarge_212 It doesn’t look like its getting an IP from the DHCP server. 😞

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @sarge_212
                                          last edited by george1421

                                          @sarge_212 OK so the debug kernel doesn’t have the network adapter available for the surface pro 4. If you do an ip addr show, does it show what ever would be eth0 or does it only show the loopback adapter? (The good thing is that it boots). Do you have a usb 2.0 ethernet adapter you could insert into the surface and then boot the debug kernel again?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          sarge_212S 1 Reply Last reply Reply Quote 0
                                          • sarge_212S
                                            sarge_212 @george1421
                                            last edited by

                                            @george1421 I do have a 2.0 USB ethernet adapter. I’ll try that next and see if I can get an IP. I am using the dock with it so hopefully that’ll boot the kernel debug usb stick while the ethernet USB adapter is in the surface’s single usb port. I’ll report when I have deets. Thanks!

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