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Fog server keeps going down

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • T
    Tom Elliott @szecca1
    last edited by Nov 24, 2015, 5:44 PM

    @szecca1 I don’t think @george1421 means a “conflict” in the terms of IP Addressing, but rather in logic.

    If the FOG Server is not accessible VIA console, but can be pinged something is way off. The console is the only thing that should ALWAYS be accessible regardless of the state of network, services, or anything else. Even if you cannot do anything on the console, you should be able to see the server in it’s funked up state. The fact that the server is pingable, but you cannot access the console is conflicting, not that you have multiple ip addresses, or duplicates, or what have you.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    G S 2 Replies Last reply Nov 24, 2015, 5:51 PM Reply Quote 2
    • G
      george1421 Moderator @Tom Elliott
      last edited by Nov 24, 2015, 5:51 PM

      @Tom-Elliott said:

      @szecca1 I don’t think @george1421 means a “conflict” in the terms of IP Addressing, but rather in logic.

      Tom is right on, I was focusing on the logic of what you were saying which lead me to the duplicate IP address conclusion. Maybe I need to choose my words a bit better too.

      While I don’t offer to do this very often, but since we have a similar virtualization environment, I can create a VM with FOG running on Centos 6.7. Assuming your boss will allow, I can export the vm and you can upload it to your ESXi platform. The only issue I have is if can I make the VM small enough to get it to you vi my dropbox.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      W 1 Reply Last reply Nov 24, 2015, 5:52 PM Reply Quote 0
      • W
        Wayne Workman @george1421
        last edited by Nov 24, 2015, 5:52 PM

        @george1421 Google drive…

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • S
          szecca1 @Tom Elliott
          last edited by Nov 24, 2015, 5:56 PM

          @Tom-Elliott I agree this doesn’t make any sense. I wish I was making this up but in the end, I have no access to the server during the time that it is down until I tell vSphere to just reboot the VM. The console on vSphere is not able to commuincate and basically has the same result as when I try to use putty to remote in.
          I can already tell you that my boss will not allow that, although I really do appreciate the offer. In a school district that would be too high of a security risk, unfortunately. Thank you though!

          T 1 Reply Last reply Nov 24, 2015, 6:13 PM Reply Quote 1
          • T
            Tom Elliott @szecca1
            last edited by Nov 24, 2015, 6:13 PM

            @szecca1 Is the OS installed with a GUI?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            W S 2 Replies Last reply Nov 24, 2015, 6:20 PM Reply Quote 0
            • W
              Wayne Workman @Tom Elliott
              last edited by Nov 24, 2015, 6:20 PM

              https://docs.fedoraproject.org/en-US/Fedora/13/html/Installation_Guide/sn-switching-to-gui-login.html

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              S 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
              • S
                szecca1 @Tom Elliott
                last edited by Nov 24, 2015, 6:22 PM

                @Tom-Elliott No Fedora server doesnt have a GUI

                T 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
                • T
                  Tom Elliott @szecca1
                  last edited by Nov 24, 2015, 6:23 PM

                  @szecca1 then the only thing I can think of is the console is blanked out, not necessarily unusable. Do you have a keyboard that you can press the space or a key to see if anything returns a display?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  S 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
                  • S
                    szecca1 @Wayne Workman
                    last edited by Nov 24, 2015, 6:23 PM

                    @Wayne-Workman Do you want me to do this?

                    1 Reply Last reply Reply Quote 0
                    • S
                      szecca1 @Tom Elliott
                      last edited by Nov 24, 2015, 6:23 PM

                      @Tom-Elliott Yes we tried entering something and nothing is returned at all

                      S 1 Reply Last reply Nov 30, 2015, 1:17 PM Reply Quote 0
                      • S
                        szecca1 @szecca1
                        last edited by Nov 30, 2015, 1:17 PM

                        @szecca1 I just walked in today and the server is not reachable. I figured before I reboot it I would see if you guys want me to do anything. I can ping the server and it responds but trying to putty into the server it just hangs and never connects.

                        W 1 Reply Last reply Nov 30, 2015, 1:31 PM Reply Quote 0
                        • W
                          Wayne Workman @szecca1
                          last edited by Nov 30, 2015, 1:31 PM

                          @szecca1 Can you get to it through the hypervisor?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          S 2 Replies Last reply Nov 30, 2015, 4:32 PM Reply Quote 0
                          • S
                            szecca1 @Wayne Workman
                            last edited by Wayne Workman Nov 30, 2015, 10:37 AM Nov 30, 2015, 4:32 PM

                            @Wayne-Workman I apologize I was trying to get a hold of my boss to log onto vSphere. When I go to the console, it asks for localhost login and then gives an error:

                            (38484.938838) Out of memory: kill process 2739 (httpd) score 104 or sacrifice child
                            (38484.942704) killed process 2739 (httpd) total -vm:1247792kb, anon-rss: 412668kb, file-rss:0KB
                            
                            W 1 Reply Last reply Nov 30, 2015, 4:44 PM Reply Quote 0
                            • S
                              szecca1 @Wayne Workman
                              last edited by Nov 30, 2015, 4:33 PM

                              @Wayne-Workman I am holding off on rebooting for a little bit just so you guys can see that error message

                              W 2 Replies Last reply Nov 30, 2015, 4:34 PM Reply Quote 0
                              • W
                                Wayne Workman @szecca1
                                last edited by Nov 30, 2015, 4:34 PM

                                @szecca1 It displays that error AT the login screen, or after?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                S 1 Reply Last reply Nov 30, 2015, 4:43 PM Reply Quote 0
                                • W
                                  Wayne Workman @szecca1
                                  last edited by Wayne Workman Nov 30, 2015, 10:36 AM Nov 30, 2015, 4:35 PM

                                  @szecca1 Check the amount of free RAM.

                                  free -m

                                  http://www.cyberciti.biz/faq/linux-check-memory-usage/

                                  What does top say for memory usage in httpd?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  S 1 Reply Last reply Nov 30, 2015, 4:47 PM Reply Quote 0
                                  • S
                                    szecca1 @Wayne Workman
                                    last edited by Nov 30, 2015, 4:43 PM

                                    @Wayne-Workman as soon as the localhost login screen comes up, I click and that error message comes up.

                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      Wayne Workman @szecca1
                                      last edited by Wayne Workman Nov 30, 2015, 10:44 AM Nov 30, 2015, 4:44 PM

                                      @szecca1 said:

                                      @Wayne-Workman I apologize I was trying to get a hold of my boss to log onto vSphere. When I go to the console, it asks for localhost login and then gives an error:

                                      (38484.938838) Out of memory: kill process 2739 (httpd) score 104 or sacrifice child
                                      (38484.942704) killed process 2739 (httpd) total -vm:1247792kb, anon-rss: 412668kb, file-rss:0KB
                                      

                                      1247792KB + 412668KB = 1660460KB = 1660.46MB = 1.24GB

                                      How much RAM does the server have?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      S 2 Replies Last reply Nov 30, 2015, 4:48 PM Reply Quote 0
                                      • S
                                        szecca1 @Wayne Workman
                                        last edited by Nov 30, 2015, 4:47 PM

                                        @Wayne-Workman I can’t type anything in as the screen wont allow me to even log into the machine until I reboot it

                                        W 1 Reply Last reply Nov 30, 2015, 4:48 PM Reply Quote 0
                                        • S
                                          szecca1 @Wayne Workman
                                          last edited by Nov 30, 2015, 4:48 PM

                                          @Wayne-Workman We set up the server with 4096 MB

                                          1 Reply Last reply Reply Quote 0
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