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Fog server keeps going down

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • T
    Tom Elliott @szecca1
    last edited by Nov 24, 2015, 6:13 PM

    @szecca1 Is the OS installed with a GUI?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    W S 2 Replies Last reply Nov 24, 2015, 6:20 PM Reply Quote 0
    • W
      Wayne Workman @Tom Elliott
      last edited by Nov 24, 2015, 6:20 PM

      https://docs.fedoraproject.org/en-US/Fedora/13/html/Installation_Guide/sn-switching-to-gui-login.html

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      S 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
      • S
        szecca1 @Tom Elliott
        last edited by Nov 24, 2015, 6:22 PM

        @Tom-Elliott No Fedora server doesnt have a GUI

        T 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
        • T
          Tom Elliott @szecca1
          last edited by Nov 24, 2015, 6:23 PM

          @szecca1 then the only thing I can think of is the console is blanked out, not necessarily unusable. Do you have a keyboard that you can press the space or a key to see if anything returns a display?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          S 1 Reply Last reply Nov 24, 2015, 6:23 PM Reply Quote 0
          • S
            szecca1 @Wayne Workman
            last edited by Nov 24, 2015, 6:23 PM

            @Wayne-Workman Do you want me to do this?

            1 Reply Last reply Reply Quote 0
            • S
              szecca1 @Tom Elliott
              last edited by Nov 24, 2015, 6:23 PM

              @Tom-Elliott Yes we tried entering something and nothing is returned at all

              S 1 Reply Last reply Nov 30, 2015, 1:17 PM Reply Quote 0
              • S
                szecca1 @szecca1
                last edited by Nov 30, 2015, 1:17 PM

                @szecca1 I just walked in today and the server is not reachable. I figured before I reboot it I would see if you guys want me to do anything. I can ping the server and it responds but trying to putty into the server it just hangs and never connects.

                W 1 Reply Last reply Nov 30, 2015, 1:31 PM Reply Quote 0
                • W
                  Wayne Workman @szecca1
                  last edited by Nov 30, 2015, 1:31 PM

                  @szecca1 Can you get to it through the hypervisor?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  S 2 Replies Last reply Nov 30, 2015, 4:32 PM Reply Quote 0
                  • S
                    szecca1 @Wayne Workman
                    last edited by Wayne Workman Nov 30, 2015, 10:37 AM Nov 30, 2015, 4:32 PM

                    @Wayne-Workman I apologize I was trying to get a hold of my boss to log onto vSphere. When I go to the console, it asks for localhost login and then gives an error:

                    (38484.938838) Out of memory: kill process 2739 (httpd) score 104 or sacrifice child
                    (38484.942704) killed process 2739 (httpd) total -vm:1247792kb, anon-rss: 412668kb, file-rss:0KB
                    
                    W 1 Reply Last reply Nov 30, 2015, 4:44 PM Reply Quote 0
                    • S
                      szecca1 @Wayne Workman
                      last edited by Nov 30, 2015, 4:33 PM

                      @Wayne-Workman I am holding off on rebooting for a little bit just so you guys can see that error message

                      W 2 Replies Last reply Nov 30, 2015, 4:34 PM Reply Quote 0
                      • W
                        Wayne Workman @szecca1
                        last edited by Nov 30, 2015, 4:34 PM

                        @szecca1 It displays that error AT the login screen, or after?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        S 1 Reply Last reply Nov 30, 2015, 4:43 PM Reply Quote 0
                        • W
                          Wayne Workman @szecca1
                          last edited by Wayne Workman Nov 30, 2015, 10:36 AM Nov 30, 2015, 4:35 PM

                          @szecca1 Check the amount of free RAM.

                          free -m

                          http://www.cyberciti.biz/faq/linux-check-memory-usage/

                          What does top say for memory usage in httpd?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          S 1 Reply Last reply Nov 30, 2015, 4:47 PM Reply Quote 0
                          • S
                            szecca1 @Wayne Workman
                            last edited by Nov 30, 2015, 4:43 PM

                            @Wayne-Workman as soon as the localhost login screen comes up, I click and that error message comes up.

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wayne Workman @szecca1
                              last edited by Wayne Workman Nov 30, 2015, 10:44 AM Nov 30, 2015, 4:44 PM

                              @szecca1 said:

                              @Wayne-Workman I apologize I was trying to get a hold of my boss to log onto vSphere. When I go to the console, it asks for localhost login and then gives an error:

                              (38484.938838) Out of memory: kill process 2739 (httpd) score 104 or sacrifice child
                              (38484.942704) killed process 2739 (httpd) total -vm:1247792kb, anon-rss: 412668kb, file-rss:0KB
                              

                              1247792KB + 412668KB = 1660460KB = 1660.46MB = 1.24GB

                              How much RAM does the server have?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              S 2 Replies Last reply Nov 30, 2015, 4:48 PM Reply Quote 0
                              • S
                                szecca1 @Wayne Workman
                                last edited by Nov 30, 2015, 4:47 PM

                                @Wayne-Workman I can’t type anything in as the screen wont allow me to even log into the machine until I reboot it

                                W 1 Reply Last reply Nov 30, 2015, 4:48 PM Reply Quote 0
                                • S
                                  szecca1 @Wayne Workman
                                  last edited by Nov 30, 2015, 4:48 PM

                                  @Wayne-Workman We set up the server with 4096 MB

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    szecca1 @Wayne Workman
                                    last edited by Nov 30, 2015, 4:48 PM

                                    @Wayne-Workman But it says the memory overhead is 88MB but not sure what that means

                                    1 Reply Last reply Reply Quote 0
                                    • W
                                      Wayne Workman @szecca1
                                      last edited by Wayne Workman Nov 30, 2015, 10:49 AM Nov 30, 2015, 4:48 PM

                                      @szecca1 So it’s simple… the server ran out of RAM - or - has dynamic RAM assigned and VMWare tried to smoosh it down a little to make room for other VMs that have a need… I think.

                                      I was just reading this: https://plumbr.eu/blog/memory-leaks/out-of-memory-kill-process-or-sacrifice-child

                                      This seems to say the same thing: http://ubuntuforums.org/showthread.php?t=2070853

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      S 1 Reply Last reply Nov 30, 2015, 4:50 PM Reply Quote 0
                                      • S
                                        szecca1 @Wayne Workman
                                        last edited by Nov 30, 2015, 4:50 PM

                                        @Wayne-Workman So you would recommend adding more Ram? What do you think I should up it to?

                                        W 1 Reply Last reply Nov 30, 2015, 4:53 PM Reply Quote 0
                                        • W
                                          Wayne Workman @szecca1
                                          last edited by Nov 30, 2015, 4:53 PM

                                          @szecca1 I couldn’t see how it’s actually using all of 4 gigs… Make sure in VMWare that fog’s ram is not set to dynamic (auto expanding and contracting).

                                          if it is set to dynamic, you could push the memory weight higher (it’s priority).

                                          You could try bumping it to 6 gigs… but I really really doubt that the 4 gigs it has is being used… I really think dynamic RAM is to blame.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          S 1 Reply Last reply Nov 30, 2015, 4:58 PM Reply Quote 0
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