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    Printer Not Installing

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    FOG Problems
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    • J
      John L Clark
      last edited by

      I just updated our test fog server to the latest svn and tried to install printers and it says none were found on the server. I set it to Only Assigned printers and it removed all other printers just fine, but will not add them. Thanks

      J 1 Reply Last reply Reply Quote 0
      • J
        John L Clark @John L Clark
        last edited by Joe Schmitt

        @John-L-Clark

         10/28/2015 11:32 AM FOG::PrinterManager Printer update was request from fog tray...
         10/28/2015 11:32 AM FOG::PrinterManager Management level = 1
         10/28/2015 11:32 AM FOG::PrinterManager Adding new printers to host...
         10/28/2015 11:32 AM FOG::PrinterManager 0 found on server side.
        

        Edit: Format log

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman
          last edited by

          It may or may not be related, but the latest has some problems and it deals with fog client services… the Senior developer has suggested using SVN revision 4168. See this thread for more details: https://forums.fogproject.org/topic/6020/fog-svn-5020-and-above-cpu-hammered-thread

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @John L Clark
            last edited by

            @John-L-Clark I did get your message. The senior dev @Tom-Elliott says he’s fairly sure the issue is fixed in the latest. Can you update and try again?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 0
            • Raymond BellR
              Raymond Bell Testers
              last edited by

              Same issue with 4240

               10/29/2015 8:56 AM FOG::PrinterManager Printer update was request from fog tray...
               10/29/2015 8:56 AM FOG::PrinterManager Management level = 1
               10/29/2015 8:56 AM FOG::PrinterManager Adding new printers to host...
               10/29/2015 8:56 AM FOG::PrinterManager 0 found on server side.```

              Raymond Bell
              WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                Do you see anything related in the apache error log exactly when this is happening on the client? Not that easy to time but I am sure you can do it. Compare the timestamps…

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • Raymond BellR
                  Raymond Bell Testers
                  last edited by

                  @Uncle-Frank
                  No funny sql at that time

                  [Thu Oct 29 07:35:03.900537 2015] [mpm_prefork:notice] [pid 27483] AH00163: Apache/2.4.16 (Ubuntu) OpenSSL/1.0.1 configured -- resuming normal operations
                  [Thu Oct 29 07:35:03.900595 2015] [core:notice] [pid 27483] AH00094: Command line: '/usr/sbin/apache2'
                  [Thu Oct 29 08:10:24.416243 2015] [mpm_prefork:notice] [pid 27483] AH00169: caught SIGTERM, shutting down
                  [Thu Oct 29 08:10:25.652040 2015] [mpm_prefork:notice] [pid 301] AH00163: Apache/2.4.16 (Ubuntu) OpenSSL/1.0.1 configured -- resuming normal operations
                  [Thu Oct 29 08:10:25.652200 2015] [core:notice] [pid 301] AH00094: Command line: '/usr/sbin/apache2'
                  [Thu Oct 29 11:20:46.455374 2015] [:error] [pid 307] [client 10.24.28.18:38105] PHP Warning:  mysqli::mysqli(): (HY000/2002): Connection refused in /var/www/html/fog/lib/db/MySQL.class.php on line 37```

                  Raymond Bell
                  WiKi: https://wiki.fogproject.org/wiki/index.php/Main_Page

                  1 Reply Last reply Reply Quote 0
                  • J
                    John L Clark
                    last edited by

                    Ok, Update
                    i rolled back to 4978 and tested this morning. So far all is working. I was able to add printers without any problems. Inf paths all stayed correct and I was able to edit them. Thanks again for the help

                    1 Reply Last reply Reply Quote 0
                    • J
                      John L Clark
                      last edited by

                      although it still takes the \ away in the inf path it is correct in the database and installs

                      1 Reply Last reply Reply Quote 0
                      • johnomazJ
                        johnomaz
                        last edited by

                        I had the same issue. Rolling back brought back an issue where the last printer in the list assigned to each host became the default printer and couldn’t be changed. I went back to the latest (at the time it was 5124) and the issue came back of printers disappearing. My computer was fine though and it turns out that the legacy client was doing the printer deleting. I decided to jump in and install client 0.9.5 on my workstations via a startup script in a group policy. That can be found here https://forums.fogproject.org/topic/6035/remove-legacy-client-and-install-0-9-5-client So far, its rolling out fine. The GP removes the legacy client and installs the new one. I edited the MSI installer of the new one to set my servers IP by default instead of fog-server. So far its working just fine. I have 1000+ workstations and waiting or installing the printers manually is out of the question.

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          I’ve readded the code that supposedly fixed this earlier. I’m hoping it can be put to bed, but my track record or something.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
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