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New Client issue

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  • W
    Wayne Workman
    last edited by Wayne Workman Jul 28, 2015, 1:23 PM Jul 28, 2015, 7:21 PM

    @Developers

    r4196 and Fedora 21 Server

    A tech reported that Win7 clients are updating the FOG Client to the newer version but Win8.1 is not.

    Here is also some strange output from the fog.log on one of the clients.

    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM ClientUpdater Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=clientupdater&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: I;�H����k�J���
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM TaskReboot Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=taskreboot&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: �I�6:�5����++�
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM HostnameChanger Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=hostnamechanger&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: }]-։^E��L�Z��w
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM SnapinClient Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=snapinclient&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: U���\�q�ǝ�v�Y
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM PrinterManager Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=printermanager&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: `!��&�G�˛J���
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    -----------------------------------GreenFOG-----------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM GreenFOG Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=greenfog&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: ���5��JA��2�'3�
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     7/28/2015 2:14 PM Client-Info Version: 0.9.4
     7/28/2015 2:14 PM UserTracker Running...
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/service/servicemodule-active.php?moduleid=usertracker&mac=98:90:96:C5:0C:35||00:00:00:00:00:00:00:E0&newService=1
     7/28/2015 2:14 PM Middleware::Communication Unknown Response: }Ǘ��&�:�S�����
    ------------------------------------------------------------------------------
    
     7/28/2015 2:14 PM Middleware::Communication URL: http://10.12.1.11/fog/management/index.php?node=client&sub=configure&newService=1
     7/28/2015 2:14 PM Middleware::Communication Response: Success
     7/28/2015 2:14 PM Service Sleeping for 60 seconds
    

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
    Daily Clean Installation Results:
    https://fogtesting.fogproject.us/
    FOG Reporting:
    https://fog-external-reporting-results.fogproject.us/

    1 Reply Last reply Reply Quote 0
    • J
      Joe Schmitt Senior Developer
      last edited by Jul 28, 2015, 8:36 PM

      That means the server is out of sync of the client for encryption. My recommendation is to click the “Reset Encryption Data” on the host doing this.

      I know for a fact windows 8.1 does auto update. Are you sure there is not something else going on? Or perhaps it actually did update?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      1 Reply Last reply Reply Quote 0
      • T
        tdepczynski
        last edited by Jul 29, 2015, 12:26 PM

        Is there a way to “Reset Encryption Data” in mass? It looks like all of my Win 8.1 clients are needing this. My Win 7 clients are fine.

        1 Reply Last reply Reply Quote 0
        • T
          tmerrick
          last edited by Jul 29, 2015, 7:06 PM

          I have 250 computers that apparently need their Encryption Data reset. The reset encryption data option would be nice on the group management window.

          1 Reply Last reply Reply Quote 1
          • T
            Tom Elliott
            last edited by Jul 29, 2015, 9:03 PM

            Group reset encryption data added.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 2
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