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Fog is hanging after choosing task

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • C
    Chris Garsee
    last edited by Jun 3, 2015, 8:08 PM

    I am trying to reimage a machine with a new image. I pxe boot to Fog and I select either Full Registration or Quick Image the machine goes to a black screen with a blinking curse at the top. We just updated the SVN to 3504 and we are running 1.2.0.

    From the webpage I see where the machine is queued, it seems to be hung. I have even changed the boot file from undionly.kpxe to undionly.kkpxe

    1 Reply Last reply Reply Quote 0
    • W
      Wayne Workman
      last edited by Jun 3, 2015, 9:20 PM

      Choose the “compatibility check” item from the menu, run all the items in there and see if it all looks good.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      1 Reply Last reply Reply Quote 0
      • S
        saltlife3122
        last edited by Jun 4, 2015, 12:07 PM

        I am now having the same problem. Everything was working fine, I ran the update to 3411 now I just get a blank screen and
        cursor when I try to image anything

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Jun 4, 2015, 12:09 PM

          Are you really on 3411?

          Can you update to 3511?

          What’s in the /var/log/apache2/error.log (Ubuntu) or /var/log/httpd/error_log (Redhat)

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            saltlife3122
            last edited by Jun 4, 2015, 12:09 PM

            I am on 3511 sorry

            1 Reply Last reply Reply Quote 0
            • D
              davido38
              last edited by Jun 4, 2015, 12:57 PM

              The same for me.

              compatibility check fail on lan ok on disk with the kernel I have with the 1.2 version.

              I try some other kernel but it’s worse. Kernel panic after choosing compatibility check.

              W 1 Reply Last reply Jun 4, 2015, 1:10 PM Reply Quote 0
              • W
                Wayne Workman @davido38
                last edited by Jun 4, 2015, 1:10 PM

                @davido38

                What model?

                Have you looked at the “Working Hardware” and “Problematic Hardware” lists?
                https://wiki.fogproject.org/wiki/index.php/WorkingDevices
                https://wiki.fogproject.org/wiki/index.php/ProblematicDevices

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • D
                  davido38
                  last edited by Jun 4, 2015, 2:13 PM

                  Dell Optiplex 390

                  W 1 Reply Last reply Jun 4, 2015, 2:38 PM Reply Quote 0
                  • W
                    Wayne Workman @davido38
                    last edited by Jun 4, 2015, 2:38 PM

                    @davido38

                    Reinstall FOG using your installer.

                    Try again.

                    Please provide photos of the errors you are seeing.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • C
                      crosser
                      last edited by Jun 4, 2015, 2:42 PM

                      I am also have an issue when I try to register a host. The bzimage and init both load and read “ok”, then the screen just turns blank with a blinking cursor in the top corner. Nothing happens after that.

                      I am currently using svn version 3510.

                      1 Reply Last reply Reply Quote 0
                      • W
                        Wayne Workman
                        last edited by Jun 4, 2015, 2:48 PM

                        @Developers

                        Sounds like something is wrong with recent Trunk versions.

                        Four different people here reporting the same issue.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • T
                          Tom Elliott
                          last edited by Jun 4, 2015, 2:53 PM

                          Please try re-running the installer. It seems there was an issue this morning with Sourceforge that cause a 0 byte downloaded file.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          W 1 Reply Last reply Jun 4, 2015, 2:54 PM Reply Quote 0
                          • W
                            Wayne Workman @Tom Elliott
                            last edited by Jun 4, 2015, 2:54 PM

                            @Tom-Elliott said:

                            Please try re-running the installer. It seems there was an issue this morning with Sourceforge that cause a 0 byte downloaded file.

                            @saltlife3122
                            @davido38
                            @Chris-Garsee
                            @crosser

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            C 1 Reply Last reply Jun 4, 2015, 3:33 PM Reply Quote 0
                            • C
                              ch3i Moderator @Wayne Workman
                              last edited by Jun 4, 2015, 3:33 PM

                              @Wayne-Workman said:

                              @Tom-Elliott said:

                              Please try re-running the installer. It seems there was an issue this morning with Sourceforge that cause a 0 byte downloaded file.

                              @saltlife3122
                              @davido38
                              @Chris-Garsee
                              @crosser

                              @alltheworld xD

                              1 Reply Last reply Reply Quote 0
                              • C
                                crosser
                                last edited by Jun 4, 2015, 5:30 PM

                                I am re-downloading 3513 now to see if it fixes the issue… Not sure if this is related, but in the process of re-downloading FOG, it pauses at the following section for quite a while…like, almost 2 hours long.

                                *Downloading kernels and inits . . .

                                Maybe it’s just a coincidence. Anyways, once this fully downloads and installs, I’ll report back the results.

                                Thanks again for all of the hard work the Devs and Moderators put in and thanks for the quick responses.

                                1 Reply Last reply Reply Quote 0
                                • C
                                  crosser
                                  last edited by Jun 4, 2015, 9:04 PM

                                  Here’s is the update:

                                  So I have successfully updated our FOG server to svn 3515 and the results are the same unfortunately…

                                  I try to register a host and it loads the bzimage quickly, then pauses for a few ‘extra’ seconds on the init.xz, but then it also finally loads just fine. Then the screen goes black (or blank) with a blinking cursor in the upper left corner of the screen.

                                  Any help would be greatly appreciated.

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    Tom Elliott
                                    last edited by Jun 4, 2015, 9:05 PM

                                    What’s the output of:
                                    ls -lhart /var/www/fog/service/ipxe (if ubuntu)
                                    ls -lahrt /var/www/html/fog/service/ipxe (if redhat)

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      crosser
                                      last edited by Jun 4, 2015, 9:15 PM

                                      fog@fogproject:~$ ls -lhart /var/www/fog/service/ipxe
                                      total 4.5M
                                      -rw-r–r-- 1 fog www-data 907 Jun 4 11:56 boot.php
                                      -rw-r–r-- 1 fog www-data 230K Jun 4 11:56 grub.exe
                                      drwxr-xr-x 6 fog www-data 4.0K Jun 4 11:56 .svn
                                      -rw-r–r-- 1 fog www-data 1.8M Jun 4 11:56 memtest.bin
                                      -rw-r–r-- 1 fog www-data 25K Jun 4 11:56 memdisk
                                      -rw-r–r-- 1 fog www-data 44K Jun 4 11:56 bg.png
                                      -rw-r–r-- 1 fog www-data 1.4K Jun 4 11:56 advanced.php
                                      drwxr-xr-x 4 www-data www-data 4.0K Jun 4 11:56 …
                                      -rw-r–r-- 1 fog www-data 0 Jun 4 12:41 bzImage32
                                      -rw-r–r-- 1 fog www-data 0 Jun 4 13:26 init.xz
                                      -rw-r–r-- 1 fog www-data 0 Jun 4 14:11 init_32.xz
                                      drwxr-xr-x 2 fog fog 4.0K Jun 4 15:57 backup
                                      drwxr-xr-x 4 fog www-data 4.0K Jun 4 15:57 .
                                      -rw-r–r-- 1 fog fog 2.4M Jun 4 15:57 bzImage

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tom Elliott
                                        last edited by Jun 4, 2015, 9:19 PM

                                        Can you try re-running the installer.

                                        The “stall” is the bzImage files and inits are 0 size.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          crosser
                                          last edited by Jun 4, 2015, 9:21 PM

                                          This will be like my 4th time re-running the installer. Is it possible to get direct download links to these files and I can manually go in and replace them myself?

                                          If not, I can try to re-run the installer again.

                                          Once again, I thank you for your time and support.

                                          1 Reply Last reply Reply Quote 0
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