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    Fatal Error: Failed to mount NFS volume

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    • S
      szecca1 @Wayne Workman
      last edited by

      @Wayne-Workman I do have two storage nodes, one that is the default and one I added called test. The default one had the admin login, so I changed that. Now it seems that is where it is pulling the login as now it is saying this error

      “To setup download task, you must first upload an image”

      Which may seem pretty basic but I already uploaded an image?
      And unless I am using this location plugin by accident, no I don’t think I am using it

      1 Reply Last reply Reply Quote 0
      • S
        szecca1 @Wayne Workman
        last edited by

        @Wayne-Workman Should I only have one storage node?

        What is the location plugin?

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • Wayne WorkmanW
          Wayne Workman @szecca1
          last edited by

          @szecca1 said:

          @Wayne-Workman Should I only have one storage node?

          What is the location plugin?

          You can have as many storage nodes as you like…

          The location plugin allows for image replication and for one primary FOG server to dictate orders and such to other FOG servers across WANs.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          S 1 Reply Last reply Reply Quote 0
          • S
            szecca1 @Wayne Workman
            last edited by

            @Wayne-Workman I’m only going to have 1 FOG server on my network so would the location plugin be needed?

            Why is the image that I uploaded not being detected by FOG? I probably set something up wrong, didn’t I?

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • Wayne WorkmanW
              Wayne Workman @szecca1
              last edited by

              @szecca1 said:

              @Wayne-Workman I’m only going to have 1 FOG server on my network so would the location plugin be needed?

              Why is the image that I uploaded not being detected by FOG? I probably set something up wrong, didn’t I?

              If you’ve only got one fog server, you do not need the location plugin.

              I thought uploads were working?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              S 1 Reply Last reply Reply Quote 0
              • S
                szecca1 @Wayne Workman
                last edited by

                @Wayne-Workman I just started a new upload to test again but it is working. It’s when I go to download the image on to a client that says “to setup download task, you must first upload an image.”

                My first impression is that the fog server doesn’t know where to pull the image file from but I dont know if I am right. I am uploading another image just to be sure right now.

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                • Wayne WorkmanW
                  Wayne Workman
                  last edited by

                  @szecca1

                  Can you make sure these images are not stuck in /images/dev on your NAS ?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
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                  S 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    This is actually a very well known issue with Synology, and potentially other NAS’.

                    Basically, the NFS side works perfectly, but FTP fails miserably.

                    This is a configuration issue of FTP on the NAS. What’s happening is the “fog” user defaults to a jailed root position.

                    In your case, /Volume1/NAS/data/images (or whatever the path is)

                    NFS side works as expected, but FTP fails because it’s Jailed to start at:
                    /NAS/data/images

                    So basically, the mount point you have is set to /Volume1/NAS/data/images.

                    When FTP attempts to happen, It’s looking for /Volume1/NAS/data/images, but it’s really going to / which is the root of /Volume1

                    Basically ftp is looking for:
                    /Volume1/Volume1/NAS/data/images at that point, which obviously doesn’t exist.

                    One way you could try to fix it is create a symbolic link to /Volume1 in side of /Volume1/

                    This could be done with:

                    ln -s /Volume1 /Volume1/Volume1

                    It’s just a shot in the dark maybe?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    Wayne WorkmanW S 2 Replies Last reply Reply Quote 0
                    • S
                      szecca1 @Wayne Workman
                      last edited by

                      @Wayne-Workman The image is stuck in /images/dev.
                      fog.JPG

                      I am guessing that would be the problem

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @Tom Elliott
                        last edited by

                        @Tom-Elliott said:

                        This is actually a very well known issue with Synology, and potentially other NAS’.

                        Basically, the NFS side works perfectly, but FTP fails miserably.

                        This is a configuration issue of FTP on the NAS. What’s happening is the “fog” user defaults to a jailed root position.

                        In your case, /Volume1/NAS/data/images (or whatever the path is)

                        NFS side works as expected, but FTP fails because it’s Jailed to start at:
                        /NAS/data/images

                        So basically, the mount point you have is set to /Volume1/NAS/data/images.

                        When FTP attempts to happen, It’s looking for /Volume1/NAS/data/images, but it’s really going to / which is the root of /Volume1

                        Basically ftp is looking for:
                        /Volume1/Volume1/NAS/data/images at that point, which obviously doesn’t exist.

                        One way you could try to fix it is create a symbolic link to /Volume1 in side of /Volume1/

                        This could be done with:

                        ln -s /Volume1 /Volume1/Volume1

                        It’s just a shot in the dark maybe?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • S
                          szecca1 @Tom Elliott
                          last edited by

                          @Tom-Elliott Should I do this before I try to upload an image?

                          Tom ElliottT S 2 Replies Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @szecca1
                            last edited by

                            @szecca1 Well, for now, lets just get an image that’s there downloading. If that works, it will automatically work for uploads when they’re performed.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • S
                              szecca1 @szecca1
                              last edited by

                              @szecca1 I just tried that command and it says failed to create symbolic link as directory /Volume1/Volume1 does not exist

                              Wayne WorkmanW ch3iC 2 Replies Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @szecca1
                                last edited by

                                @szecca1 said:

                                @szecca1 I just tried that command and it says failed to create symbolic link as directory /Volume1/Volume1 does not exist

                                Tom didn’t know what your volume was called. You have to put in the right name.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

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                                • ch3iC
                                  ch3i Moderator @szecca1
                                  last edited by

                                  @szecca1 said:

                                  @szecca1 I just tried that command and it says failed to create symbolic link as directory /Volume1/Volume1 does not exist

                                  Hi,

                                  If you have mount your NAS in your server, please post the result of that command :

                                  cat /etc/fstab
                                  

                                  Regards,
                                  Ch3i.

                                  1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    This should be fixed. The ln command I gave is meant to be entered on the nas, not on the server. We did this last night and szecca1 was able to successfully create an image task. I don’t know for sure if it works but I have a strong feeling all is well now.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 1
                                    • S
                                      szecca1
                                      last edited by

                                      Hey guys sorry its been so long, I just wanted to test a few things before I came back here. Everything is working perfectly. Thank you so much!!!

                                      1 Reply Last reply Reply Quote 1
                                      • C
                                        Chris Bosman
                                        last edited by

                                        I have gone through this thread because I too was trying to add a Synology NAS share as additional storage for my FOG server. Everything in this post was very helpful…

                                        Until I got to the end. How did the FTP issue get resolved, step-by-step? I attempted to perform a symbolic link on the NAS as instructed in the final developer post, however this did not seem to resolve my issue.

                                        Any further help would be greatly appreciated.

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman @Chris Bosman
                                          last edited by Wayne Workman

                                          @Chris-Bosman There are FTP example commands here: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

                                          You would FTP into your Synology box and just see where that lands you… what is the default directory? Do a directory listing… maybe create a small file there (then later search for where it went) and just do what you can to figure out where you land when you FTP in.

                                          You’d basically symbolically link that default directory that you land in to the actual root of the Synology box. (to my understanding).

                                          There are also other ways… you can symbolically link from the default directory straight to the images directory… and define your storage node path as such.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

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                                          • C
                                            Chris Bosman
                                            last edited by

                                            @Wayne-Workman Hey, thanks for the reply. I’m back in to the office and working on this issue.

                                            I was able to confirm that FTP is working in general on the NAS via Windows.

                                            So my problem is twofold:

                                            The first is I was/am having the same specific issue as @szecca1 where after uploading an image, the image does not properly get FTP’d to the folder for images that I have set up and instead stays in the dev folder under the MAC address. I am assuming this has to do with the FTP issue that @Tom-Elliott described and suggested the symbolic links. I was able to eventually properly put up the symbolic links. I haven’t been able to test yet, but I think that any new upload will be able to be used properly.

                                            But that’s where my second issue comes in. I have an upload that I need quickly downloaded that ended up in a /dev/[MACADDRESS] folder. I manually moved the image to a folder named appropriately for said image but I’m still not able to create a download task. It’s like the image within FOG is not associated with the folder I created. I am not sure how to forge this association so I can start the download task. This is a large image file and I do not necessarily have time to upload it again. Any suggestions would be appreciated. Thank you.

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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