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    Fatal Error: Failed to mount NFS volume

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    • S
      szecca1
      last edited by

      I am currently running Ubuntu 14.04 64 bit LTS and Fog 1.2. I have attached a NAS Synology to FOG to add extra storage as a mount point within the Ubunutu folder Images/. The fog server sees the external NAS server but when I go to upload the image, the computer reboots to the error message fog error 2.PNG

      I did some research and found that I might be missing the .mntcheck file, but I am unsure on how to get that file as whenever I follow the commands to place that file on the NAS server I get that the file or directory doesnt exist.

      I am a newbie to Linux so please be kind and spell out the commands to what you need. Thank you

      ch3iC 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        It’s possible you’re missing the .mntcheck files as you stated. They can be created with:

        sudo touch /images/{,dev/}.mntcheck
        

        However, the other part to note is that the NFS is getting permission denied. This leads me to believe that the mount point is not correct or the NFS server on the NAS is not running.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • ch3iC
          ch3i Moderator @szecca1
          last edited by

          @szecca1

          Hi,

          You need to had in your NAS two empty files .mntcheck in your /FOG/Images/ and /FOG/Images/dev.
          If you have mounted your NFS share on you FOG server you can use the command touch like that : touch /mounted_nas_folder/.mntcheck and touch /mounted_nas_folder/dev/.mntcheck.

          Ensure you have 777 on folders dans files in /images and sub folders.

          Regards,
          Ch3i.

          1 Reply Last reply Reply Quote 0
          • S
            szecca1
            last edited by

            Thank you very much. Yea the permission denied is weird because on the FOG management console it sees the drive perfectly. I followed your syntax and created the .mntcheck for both folder paths. It seems I am still getting the same error message but I have yet to do that 777 on the folder because I am unaware of how to do that.

            Is the a command I have to run to give 777 on folders dans files in /images and sub folders?

            ch3iC 1 Reply Last reply Reply Quote 0
            • ch3iC
              ch3i Moderator @szecca1
              last edited by

              @szecca1

              chmod 777 -R /images (your mount point)
              
              1 Reply Last reply Reply Quote 0
              • S
                szecca1
                last edited by

                I ran that command and still getting that same permissions error. Capture.PNG
                That is my file structure just so you can see. I am not sure as to why I am not getting access

                ch3iC 1 Reply Last reply Reply Quote 0
                • ch3iC
                  ch3i Moderator @szecca1
                  last edited by

                  @szecca1 Where is mount your NAS on your server ?

                  1 Reply Last reply Reply Quote 0
                  • S
                    szecca1
                    last edited by

                    I apologize, I am a newbie but as far as I remember I created the mount point under images. I mounted the NAS drive under images/ to minize the editing of fog since I saw FOG saves its images to that folder. If I did something wrong please suggest away. I am open to anything at this point.

                    1 Reply Last reply Reply Quote 0
                    • S
                      szecca1
                      last edited by

                      storage.PNG

                      nfs.PNG

                      As far as I can tell, FOG is seeing the storage fine and NFS is turned on properly. I just cant figure out why the mount is being denied.

                      Thank you

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman
                        last edited by Wayne Workman

                        Verify that NFS is actually running?

                        Give the NFS service a restart?

                        Verify that Ubuntu Firewall is OFF.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

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                        • S
                          szecca1
                          last edited by

                          @WayneWorkman I turned off the firewall running “sudo ufw disable.”

                          How can I verify that the NFS service is running? In the post below I have NFS checked on the Storage device. If I do find that it is running, how do I also restart that service?

                          Thank you

                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @szecca1
                            last edited by

                            @szecca1 said:

                            @WayneWorkman I turned off the firewall running “sudo ufw disable.”

                            How can I verify that the NFS service is running? In the post below I have NFS checked on the Storage device. If I do find that it is running, how do I also restart that service?

                            Thank you

                            Try these:
                            [CODE]sudo service nfs-kernel-server status
                            sudo service nfs-kernel-server restart[/CODE]

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              szecca1 @Wayne Workman
                              last edited by

                              @Wayne-Workman nfs.PNG

                              I ran those commands and this is what I got. The concerning part is where it says /images/dev does not support NFS export and /images does not support NFS export.

                              Is there something I missed that could be causing this?

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @szecca1
                                last edited by

                                @szecca1 said:

                                @Wayne-Workman nfs.PNG

                                I ran those commands and this is what I got. The concerning part is where it says /images/dev does not support NFS export and /images does not support NFS export.

                                Is there something I missed that could be causing this?

                                Here’s your problem.

                                You’re telling FOG to mount the nfs server from the NAS, not the FOG Server, which you’re showing in the picture above.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                S 1 Reply Last reply Reply Quote 1
                                • S
                                  szecca1 @Tom Elliott
                                  last edited by

                                  @Tom-Elliott Ok I think I get what you mean. How do I change that? Sorry I am a beginner at this

                                  1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    @szecca1 You need to login (in much the same way) to the NAS box itself.

                                    You can use ssh, or putty, or maybe from the web gui?

                                    I don’t know the exact setup to figure things out.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      szecca1 @Tom Elliott
                                      last edited by

                                      @Tom-Elliott Ok so if I understand you correctly, the FOG client is trying to connect to NAS server and not to the fog server for its images? How do I tell the client to look in the right direction?
                                      And when you say login to the NAS box in pretty much the same way, do you mean that the login and password have to be the same? I am using a Synology box with a web gui.

                                      I can send you anything you need to know about my setup that you need to know.

                                      ch3iC 1 Reply Last reply Reply Quote 0
                                      • ch3iC
                                        ch3i Moderator @szecca1
                                        last edited by ch3i

                                        @szecca1 You need to have a user fog in your nas with the same password of your fog server.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          szecca1 @ch3i
                                          last edited by

                                          @ch3i Created the user that I log into the FOG management console and still getting the same error message

                                          ch3iC 1 Reply Last reply Reply Quote 0
                                          • ch3iC
                                            ch3i Moderator @szecca1
                                            last edited by

                                            @szecca1 The same login as specify in fog configuration FTP_TFTP_PASSWORD I think.

                                            S 2 Replies Last reply Reply Quote 0
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