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Update to SVN 3421 broke everything in FOG

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • D
    DarkEnergy
    last edited by May 19, 2015, 9:28 PM

    After running an update on FOG using SVN and running the installation file, FOG was upgraded but now nothing works. All that I get at the Dashboard are spinning loading circles and on the host management all my hostnames are not recognized.

    Is there any way to go back to the previous version? Or, make the new update work?

    Thank you for you assistance in advance.

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 19, 2015, 9:40 PM

      If you’re up fog upgrading why not, first, try 3427 (the latest)? Also, have you tried clearing your cache for the loader spinners problem.

      One last bit,

      As for client stuff, I’m aware 3415 and greater will likely break the new client as we’re adding more security stuff that the client you have available does not have incorporated yet. At the most, it may break all new client stuff if you’re using FOG_AES_ENCRYPT, and the least it may break hostname changer. This is expected and we’re aware of it. Especially as it’s kind of intended. We should have a new client version updated sometime fairly soon so this should be a non-issue at that point.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • D
        DarkEnergy
        last edited by May 19, 2015, 9:58 PM

        Thank you for your advice Tom!!! Moving to 3427 fixed the issues.

        1 Reply Last reply Reply Quote 0
        • D
          DarkEnergy
          last edited by May 19, 2015, 10:11 PM

          I guess I sing too fast. It is not seeing any of the images in /images.

          Any advice?

          C 1 Reply Last reply May 20, 2015, 5:27 AM Reply Quote 0
          • C
            ch3i Moderator @DarkEnergy
            last edited by May 20, 2015, 5:27 AM

            @DarkEnergy said:

            I guess I sing too fast. It is not seeing any of the images in /images.

            Any advice?

            Hi,

            You have not any image in web ui ???

            Regards,
            Ch3i.

            1 Reply Last reply Reply Quote 1
            • D
              DarkEnergy
              last edited by May 20, 2015, 3:10 PM

              I am not sure what you are asking. If you follow the conversation you will see that was an update.
              That should answer what I think you are asking. If I had any images before. The obvious answer shall be"YES".

              C 1 Reply Last reply May 20, 2015, 3:12 PM Reply Quote 0
              • C
                ch3i Moderator @DarkEnergy
                last edited by May 20, 2015, 3:12 PM

                @DarkEnergy said:

                I am not sure what you are asking. If you follow the conversation you will see that was an update.
                That should answer what I think you are asking. If I had any images before. The obvious answer shall be"YES".

                Ok,

                It’s in the Web UI you don’t see any image or in /images ?

                Regards,
                Ch3i.

                W 1 Reply Last reply May 20, 2015, 3:25 PM Reply Quote 1
                • W
                  Wayne Workman
                  last edited by May 20, 2015, 3:17 PM

                  You might try restarting MySQL since the images data is pulled straight from the DB.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • W
                    Wayne Workman @ch3i
                    last edited by Wayne Workman May 20, 2015, 9:26 AM May 20, 2015, 3:25 PM

                    @ch3i said:

                    @DarkEnergy said:

                    I am not sure what you are asking. If you follow the conversation you will see that was an update.
                    That should answer what I think you are asking. If I had any images before. The obvious answer shall be"YES".

                    Ok,

                    It’s in the Web UI you don’t see any image or in /images ?

                    Regards,
                    Ch3i.

                    Oh I get it now.

                    You’re trying to verify where the problem is. I’ll paraphrase.

                    Can you see that the image files are in the actual directory itself? in /images ? Are they there? or, can you just not see them inside the Web GUI ?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • D
                      DarkEnergy
                      last edited by May 20, 2015, 5:10 PM

                      I did reboot the server to reset all services and still no go. I am thinking the pointers are not working. I am thinking something most change after doing the new update to the schema in the DB.

                      1 Reply Last reply Reply Quote 0
                      • D
                        DarkEnergy
                        last edited by May 20, 2015, 6:14 PM

                        @ch3i
                        Thank you for clarifying. In that case, the answer is as follow:
                        I can see the images in /images and subfolders, all files are there.
                        In the web GUI; all images names, configurations, descriptions and pointers are there.
                        When a task is setup the response is:
                        Failed to create deployment tasking for the following hosts

                        You must first upload an image to create a download task

                        Even knowingly I have all the files and folders in the right location. It seems as if they were deleted from the DB.

                        T 1 Reply Last reply May 20, 2015, 6:14 PM Reply Quote 0
                        • T
                          Tom Elliott @DarkEnergy
                          last edited by May 20, 2015, 6:14 PM

                          @DarkEnergy said:

                          @ch3i
                          Thank you for clarifying. In that case, the answer is as follow:
                          I can see the images in /images and subfolders, all files are there.
                          In the web GUI; all images names, configurations, descriptions and pointers are there.
                          When a task is setup the response is:
                          Failed to create deployment tasking for the following hosts

                          You must first upload an image to create a download task

                          Even knowingly I have all the files and folders in the right location. It seems as if they were deleted from the DB.

                          This sounds, to me, like the FTP Password changed, which is a known issue.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 1
                          • T
                            Tom Elliott
                            last edited by May 20, 2015, 6:15 PM

                            Specifically this thread:
                            https://forums.fogproject.org/topic/4949/deployment-ftp-not-working

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 1
                            • D
                              DarkEnergy
                              last edited by May 20, 2015, 6:46 PM

                              Followed the advice provide and change the password under FOG Configuration->FOG Settings->TFTP Server->FOG_TFTP_FTP_PASSWORD using the password located in /opt/fog/.fogsettings; line storageftppass=" ". After that, changed the user fog password using the same password from /opt/fog/.fogsettings, line storageftppass value. Still same error.

                              Any other ideas?

                              1 Reply Last reply Reply Quote 0
                              • D
                                DarkEnergy
                                last edited by May 20, 2015, 6:54 PM

                                Thank you Tom for pointing in the right direction. There was one more place that the password needed to be change.
                                The second location is under:
                                Storage Management >> DefaultMemeber >> Management Password.
                                After changing the password and submitting the changes; it seems that it is back online.

                                Thank you so much!!!

                                1 Reply Last reply Reply Quote 0
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