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  • J
    jamesb
    last edited by Mar 26, 2015, 2:28 PM

    On svn 3162 I’m getting messages from machines with the new fog client that fog user service has stopped responding. The service will not allow itself to turn back on. This was working fine until this latest update.

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    • T
      Tom Elliott
      last edited by Mar 26, 2015, 2:30 PM

      anything in the c:\fog.log or c:\user<loggedinuser>\fog_user.log?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • J
        jamesb
        last edited by Mar 26, 2015, 2:40 PM

        At the bottom of my log I have a ‘CommunicationHandler Error: The remote server returned an error: (404) NOT FOUND’. It looks like the AM Update helper killed the service to update the msi file but failed to start the services properly. The very last line states: AM Update Helper Starting Service… and then nothing.

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        • T
          Tom Elliott
          last edited by Mar 26, 2015, 2:48 PM

          If you restart the system, does it start operating properly?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • J
            jamesb
            last edited by Mar 26, 2015, 2:52 PM

            No. After I restart I get the same message that the FOGUserService has stopped working. Windows will not start the service no matter what I try. Nothing further gets updated in my FOG log.

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            • J
              jamesb
              last edited by Mar 26, 2015, 3:05 PM

              Here is what my apache error log states:
              [SIZE=13px][COLOR=#555555]PHP Fatal error: require_once(): Failed opening required ‘…/commons/base.inc.php’ (include_path=‘.:/usr/share/php:/usr/share/pear’) in /var/www/fog/service/servicemodule-active.php on line 2
              [Thu Mar 26 09:19:18.242587 2015] [:error] [pid 4402] [client 172.28.21.104:49210] PHP Warning: require_once(…/commons/base.inc.php): failed to open stream: No such file or directory in /var/www/fog/service/servicemodule-active.php on line 2
              [Thu Mar 26 09:19:18.242601 2015] [:error] [pid 4402] [client 172.28.21.104:49210] PHP Fatal error: require_once(): Failed opening required ‘…/commons/base.inc.php’ (include_path=‘.:/usr/share/php:/usr/share/pear’) in /var/www/fog/service/servicemodule-active.php on line 2
              [Thu Mar 26 09:19:18.538766 2015] [core:notice] [pid 28619] AH00051: child pid 4535 exit signal Segmentation fault (11), possible coredump in /etc/apache2
              [Thu Mar 26 09:19:43.585457 2015] [core:notice] [pid 28619] AH00051: child pid 4557 exit signal Segmentation fault (11), possible coredump in /etc/apache2
              [Thu Mar 26 09:24:28.378500 2015] [core:notice] [pid 28619] AH00051: child pid 5262 exit signal Segmentation fault (11), possible coredump in /etc/apache2[/COLOR][/SIZE]

              1 Reply Last reply Reply Quote 0
              • J
                jamesb
                last edited by Mar 26, 2015, 3:41 PM

                I think I found the reason, or at least part of the reason for this. When I go to download the new client msi file from the fog webpage I get a ‘This Webpage cannot be found’ error from the web browser.

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                • W
                  Wolfbane8653 Developer
                  last edited by Mar 26, 2015, 4:26 PM

                  Check to see if the file is actually located @ URL <ipofserver>/fog/client/FOGService.msi

                  Then check Terminal:/var/www/fog/client/ to see if FOGService.msi exists

                  Edit: Check your install log. There is an entry specifically for the new client. If it failed then it will not be on your machine and the link will not work.

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                  • J
                    jamesb
                    last edited by Mar 26, 2015, 4:41 PM

                    I get a not found when looking at <ipofserver>/fog/client/FOGService.msi and when I look in the client folder I only see FOGCrypt.zip FOGPrep.zip and FOGService.zip. No msi files are stored there.

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wolfbane8653 Developer
                      last edited by Mar 26, 2015, 4:45 PM

                      Check your install log. There is an entry specifically for the new client. If it failed then it will not be on your machine and the link will not work.

                      [S]There was an error with r3162’s location of the file. A bit of a mistype.[/S] Tom should be correcting it now. BUT if you wish to force download it please use.
                      [CODE]sudo wget -O /var/www/fog/client/FOGService.msi https://github.com/FOGProject/fog-client/releases/download/0.7.2/FOGService.msi
                      [/CODE]

                      OR

                      Download from [url]http://github.com/FOGProject/fog-client/releases[/url]

                      [COLOR=#ff0000]Edit:[/COLOR]
                      [COLOR=#ff0000]We were using curl method to download from github and some versions of ubuntu don’t install that package by default. This package has been added to the install script (r3163) and downloads of the new client will now work.[/COLOR]

                      [SIZE=4][COLOR=#339966]HAPPY BETA TESTING!!![/COLOR][/SIZE]

                      1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User
                        last edited by Mar 26, 2015, 6:31 PM

                        Moving to problems

                        1 Reply Last reply Reply Quote 0
                        • W
                          Wolfbane8653 Developer
                          last edited by Mar 26, 2015, 6:37 PM

                          Please post a thread in the Fog Problems section and we would be happy to help.

                          1 Reply Last reply Reply Quote 0
                          • R
                            Ray Zuchowski
                            last edited by Mar 30, 2015, 2:45 PM

                            Tom,

                            I’m noticing on the latest build on 3180 that when you open list all hosts it takes forever to ping. Basically the GUI lags out and you cant do anything. Looking at your past comments on revisions, I saw you were addressing this. Not sure if you were still aware that its still an issue.

                            RZ

                            RZ

                            1 Reply Last reply Reply Quote 0
                            • R
                              Ray Zuchowski
                              last edited by Mar 31, 2015, 2:00 PM

                              Tom,

                              Installing latest SVN and getting PHP Warning on the install couldn’t fetch mysqli in /var/www/fog/lib/db/MYSQL.class.php on line 90 and 120.

                              RZ

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                              • T
                                Tom Elliott
                                last edited by Mar 31, 2015, 2:12 PM

                                This isn’t necessarily an issue. If the messages are occurring during the update (and you have a browser open with fog trying to request information, when the services are restarted you will see these messages.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Ray Zuchowski
                                  last edited by Mar 31, 2015, 2:18 PM

                                  The issue I figured out is it has to do with my SQL password on config class. I have 3 $$$ in my password and normally i have to go into my configclass.php file and change password back when upgrading. I do this before schema update. Once I do this, I can proceed with database schema update and all works fine. So the issue now is in the install script writes to the SQL database during the kernel install before the schema update prompt . At this point, password isn’t changed yet and its throwing that error.
                                  Hope that makes sense.

                                  Ray

                                  RZ

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                                  • T
                                    Tom Elliott
                                    last edited by Mar 31, 2015, 2:24 PM

                                    It makes sense, but I have no means to know what your password is going to be and whether or not they’re going to contain technically illegal characters.

                                    One of the way’s to help out I suppose is edit your/opt/fog/.fogsettings file and set the password so it’s escaping the $$$ with something like $$$

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      Ray Zuchowski
                                      last edited by Mar 31, 2015, 2:40 PM

                                      When i go to opt/fog/ there is no .fogsettings file.

                                      RZ

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Tom Elliott
                                        last edited by Mar 31, 2015, 2:41 PM

                                        can you run ls -lhart on the directory /opt/fog?

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • W
                                          Wolfbane8653 Developer
                                          last edited by Mar 31, 2015, 2:42 PM

                                          its a hidden file hence the . in the front of the file name. just do a nano .fogsettings or a vi .fogsettings or your favorite text editor

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