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    MAC IS null! only 0 mac address was found

    Scheduled Pinned Locked Moved
    FOG Problems
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    • J
      Joe Schmitt Senior Developer
      last edited by

      I need the output of this command;
      [CODE]sc query “fog service”[/CODE]
      Make sure you run it on the toublesome device after FOG stops logging.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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      • S
        Sparky
        last edited by

        here is what i get this station as not updated the fog file since yesterday at 11:16

        [url=“/_imported_xf_attachments/1/1379_fog service.JPG?:”]fog service.JPG[/url]

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        • J
          Joe Schmitt Senior Developer
          last edited by

          Can you try removing all scheduled snapins for the device, and restarting the device. Does that fix the log issue?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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          • S
            Sparky
            last edited by

            All snapins are removed from the queue i rebooted device and fog log started adding at 10.08 and stopped at 10:12

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            • J
              Joe Schmitt Senior Developer
              last edited by

              One by one, go through each module on the web portal and disable it for the host. Once you disable it, restart your device and see if the logging issue is fixed. Repeat for all modules.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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              • S
                Sparky
                last edited by

                Nothing changes these things i have only snap in enabled and like all other times it reports to the log for up to 10 min and then its dead! Like something is killing fog client or something it states the service is running but untill you reboot it wont do anything! Is this compatible with windows 8.1 i really don’t want to go find a new app deployment solution! fog .32 worked so well with windows 7!

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                • J
                  Joe Schmitt Senior Developer
                  last edited by

                  Did you try disabling the snapin module?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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                  • JunkhackerJ
                    Junkhacker Developer
                    last edited by

                    what antivirus do you have installed?
                    i’m not aware of any antivirus that kills the fog client, but i just want to cover our bases here

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                    • S
                      Sparky
                      last edited by

                      No av at this time

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                      • S
                        Sparky
                        last edited by

                        like i said it will run for around 5 min and then nothing gets added to the fog file untill i reboot! I have disabled all snapins and nothing changes!

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                        • S
                          Sparky
                          last edited by

                          Im getting really frustrated with this new fog version never had so much issues with .32 anyways now i get it to update the log all the time but it only shows taskreboot updates and nothing else no snapins deploy under the client on fog all snapins are enabled i tryed to global disable task reboot and now the client reports module is globally disabled but only reporting for task reboot!

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                          • S
                            Sparky
                            last edited by

                            This one i rebooted and left all night and it was checking in all night and stopped when i logged into the device! now it has not checked in for 20 min before that i can see the log updated every 5 min!

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                            • B
                              BPSTravis Developer
                              last edited by

                              Is there anything showing in your apache2 error log when this client tries to connect?

                              Stop the fog service on the client
                              [CODE]net stop “FOG Service”[/CODE]
                              Follow the apache2 error log via a terminal to the fog server:
                              [CODE]tail -f /var/log/apache2/error.log[/CODE]
                              Start the FOG service:
                              [CODE]net start “FOG Service”[/CODE]
                              Watch the error log, if any entries show up, please post them here.

                              [SIZE=12px]signature:[/SIZE]
                              [QUOTE]I think I know things, but I really don't. You shouldn't follow any advice I give. - BPSTravis[/QUOTE]

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