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Auto Log Out Restarting even during activity

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  • S
    silentsoul
    last edited by Aug 12, 2012, 2:53 AM

    It seems with Windows 7 with SP1 the auto log out feature of the FOG service is restarting machines even if activity has occurred during the proposed time out.

    I set the timeout for log out to 5 minutes and went about surfing around the web, and it would still shut down with mouse and keyboard inputs even up to the point where it started shutting the machine down.

    The entry in the log reads:
    8/11/2012 10:31 PM FOG::AutoLogOut restarting computer due to inactivity
    Event Viewer reads:
    The process C:\Windows\system32\wbem\wmiprvse.exe (ECH) has initiated the restart of computer ECH on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
    Reason Code: 0x80070015

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    • B
      Blackout Developer
      last edited by Aug 14, 2012, 2:36 AM

      Please report a solution if found 🙂

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      • S
        silentsoul
        last edited by Aug 17, 2012, 9:46 PM

        This post is deleted!
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        • Q
          q16marvin
          last edited by Jan 6, 2014, 12:20 PM

          hi, did you found a solution? because we have the same problem

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          • C
            ccmiens
            last edited by Jan 7, 2014, 9:13 AM

            Hi, the same, with XP clients. Ubantu 12.04, fog 0.32.

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            • T
              Tom Elliott
              last edited by Jun 15, 2014, 3:24 PM

              This is still a problem, and I’m aware of it, but as I need to look at the Client code and add re-writes and updates, this will kind of be on the back burner.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • A
                Alex Swanson
                last edited by Aug 14, 2014, 1:25 PM

                Is this broken across the board or are some people having success with it?

                I turned it on yesterday with a wait time of 5 hours just to be sure they’re gone for the day before being logged out. We had 4 reboots that I am aware of, 3 with in a couple minutes of each other and one around an hour later. I wasn’t sure it was FOG at first because it wasn’t every machine.
                Are the other reports of machines being rebooted regardless of inactivity rather than logging out or were my hosts rebooting because of Tuesday patches?

                I can’t see anything in the fog.log from before a user logs in. Seems like it is being overwritten as though it were a new file at logon rather than appending.

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                • J
                  Junkhacker Developer
                  last edited by Aug 14, 2014, 1:50 PM

                  the default fog.log is very small, i always increase it’s size in the config.
                  as far as i know, using the fog client for auto log out is not recommended yet. the software hasn’t been updated in a long time, but a new version is being worked on now.

                  signature:
                  Junkhacker
                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                  • X
                    x23piracy
                    last edited by Aug 17, 2014, 1:20 PM

                    Hi,

                    yes it’s time to get fully function of the client back. 🙂
                    Tom do you have a todo list? Is it possible to watch it?

                    Regards X23

                    ║▌║█║▌│║▌║▌█

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                    • J
                      Junkhacker Developer
                      last edited by Aug 17, 2014, 7:53 PM

                      the new client is actually being written by jbob, and it’s progress can be watched on github
                      [url]https://github.com/mastacontrola/fogproject/tree/fogservice-rewrite[/url]

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                      • R
                        RafikShaikh
                        last edited by Aug 19, 2014, 7:00 AM

                        Hey,
                        As per my understanding of your problem your computer restarts automatically. This problem arises due to malfunctioning shell-extensions, corruption of the system files, incorrect power settings, and so on. Since your question lacks detailed information about your machine I’m hereby providing complete troubleshooting guide.

                        [B][U]Diagnose your Memory[/U][/B]

                        1. Press Windows Key + X.
                        2. Click Search.
                        3. Type “Memory” in the Search Box.
                        4. Click the Settings icon.
                        5. Open “Diagnose your computer’s memory problems”.
                        6. Click “Restart now and check for problems” button. The computer will be automatically restarted and it’ll conduct several memory tests.

                        [B][U]Run the System File Checker[/U][/B]

                        1. Insert Windows 8.1/ 8 installation disc.
                        2. Press Windows Key + X.
                        3. Click “Command Prompt (Admin)”.
                        4. Type the following command:
                          sfc /scannow
                        5. Press ENTER.

                        [B][U]Reset Power Settings[/U][/B]

                        1. Press Windows Key + X.
                        2. Click Power Options.
                        3. Click “Change plan settings” link ahead of the selected active plan.
                        4. Click “Restore default settings for this plan” link.
                        5. Click “Save changes” button.
                          For more troubleshooting guidelines please [URL=‘https://www.youtube.com/watch?v=T4rWDGVCxMU’]watch this video[/URL].
                        1 Reply Last reply Reply Quote 0
                        • T
                          Tom Elliott
                          last edited by Aug 19, 2014, 1:18 PM

                          [quote=“RafikShaikh, post: 35472, member: 25694”]Hey,
                          As per my understanding of your problem your computer restarts automatically. This problem arises due to malfunctioning shell-extensions, corruption of the system files, incorrect power settings, and so on. Since your question lacks detailed information about your machine I’m hereby providing complete troubleshooting guide.

                          [B][U]Diagnose your Memory[/U][/B]

                          1. Press Windows Key + X.
                          2. Click Search.
                          3. Type “Memory” in the Search Box.
                          4. Click the Settings icon.
                          5. Open “Diagnose your computer’s memory problems”.
                          6. Click “Restart now and check for problems” button. The computer will be automatically restarted and it’ll conduct several memory tests.

                          [B][U]Run the System File Checker[/U][/B]

                          1. Insert Windows 8.1/ 8 installation disc.
                          2. Press Windows Key + X.
                          3. Click “Command Prompt (Admin)”.
                          4. Type the following command:
                            sfc /scannow
                          5. Press ENTER.

                          [B][U]Reset Power Settings[/U][/B]

                          1. Press Windows Key + X.
                          2. Click Power Options.
                          3. Click “Change plan settings” link ahead of the selected active plan.
                          4. Click “Restore default settings for this plan” link.
                          5. Click “Save changes” button.
                            For more troubleshooting guidelines please [URL=‘https://www.youtube.com/watch?v=T4rWDGVCxMU’]watch this video[/URL].[/quote]

                          This would only be the steps to follow if there was a problem with the OS. The issue he’s referring to is to deal with a known issue with the Auto Log Out service in the FOG Client.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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