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    FOG Problems
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    • Tom ElliottT
      Tom Elliott
      last edited by

      When did you start having this problem

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • N
        Nathan Blehi
        last edited by

        [quote=“Tom Elliott, post: 34330, member: 7271”]When did you start having this problem[/quote]

        Right after I updated to Ubuntu 12.04.

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        • Tom ElliottT
          Tom Elliott
          last edited by

          Did you try restarting the MySQL server service

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • JunkhackerJ
            Junkhacker Developer
            last edited by

            ok, tom’s on his way home and can’t answer at the moment. i’ll try to help you out here
            the “unable to connect to database” is typically either because the database is not running, or more commonly because the password is incorrect for the database.
            after you updated from 11.4 to 12.04, did you reboot?

            signature:
            Junkhacker
            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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            • N
              Nathan Blehi
              last edited by

              [quote=“Junkhacker, post: 34333, member: 21583”]ok, tom’s on his way home and can’t answer at the moment. i’ll try to help you out here
              the “unable to connect to database” is typically either because the database is not running, or more commonly because the password is incorrect for the database.
              after you updated from 11.4 to 12.04, did you reboot?[/quote]

              I did reboot but to no luck. Sorry if I am being dumb. I am new to all of this.

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              • Tom ElliottT
                Tom Elliott
                last edited by

                It’s not being dumb it’s just you don’t know that’s why we ask the questions we us so we can try and get the answers you need

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • JunkhackerJ
                  Junkhacker Developer
                  last edited by

                  it’s ok. just go ahead and update to 1.2 now, the fog installer will either fix the mysql problem, or it should be easy to fix afterward anyway.

                  signature:
                  Junkhacker
                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                  • N
                    Nathan Blehi
                    last edited by

                    [quote=“Junkhacker, post: 34336, member: 21583”]it’s ok. just go ahead and update to 1.2 now, the fog installer will either fix the mysql problem, or it should be easy to fix afterward anyway.[/quote]

                    Is there an easy way to update? I tried looking on the WIKI and found ways to install FOG but not update.

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                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Simply download installer. if you’ve got a good prior installation it will just update what you’ve currently got

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • N
                        Nathan Blehi
                        last edited by

                        [quote=“Tom Elliott, post: 34340, member: 7271”]Simply download installer. if you’ve got a good prior installation it will just update what you’ve currently got[/quote]
                        I get this error when I try to run the setup.

                        Archive: /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe
                        [/home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe]
                        End-of-central-directory signature not found. Either this file is not
                        a zipfile, or it constitutes one disk of a multi-part archive. In the
                        latter case the central directory and zipfile comment will be found on
                        the last disk(s) of this archive.
                        note: /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe may be a plain executable, not an archive
                        zipinfo: cannot find zipfile directory in one of /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe or
                        /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe.zip, and cannot find /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe.ZIP, period.

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                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          [code]cd /home/mcasd-fogserver/Desktop/fog_1.2.0/bin
                          sudo ./installfog.sh[/code]

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • JunkhackerJ
                            Junkhacker Developer
                            last edited by

                            use this guide [url]http://www.fogproject.org/wiki/index.php/SVN[/url]
                            but use this address:
                            svn checkout svn://svn.code.sf.net/p/freeghost/code/trunk freeghost-code
                            instead of this address:
                            [url]https://svn.code.sf.net/p/freeghost/code/trunk[/url]

                            signature:
                            Junkhacker
                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                            • JunkhackerJ
                              Junkhacker Developer
                              last edited by

                              tom’s way works too. i just find svn easier

                              signature:
                              Junkhacker
                              We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                              • N
                                Nathan Blehi
                                last edited by

                                This post is deleted!
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                                • N
                                  Nathan Blehi
                                  last edited by

                                  [quote=“Tom Elliott, post: 34348, member: 7271”][code]cd /home/mcasd-fogserver/Desktop/fog_1.2.0/bin
                                  sudo ./installfog.sh[/code][/quote]

                                  When I visit my GUI, I get database schema installer/ updater prompted to Install/upgrade. When clicked I get a long list of errors.

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                                  • JunkhackerJ
                                    Junkhacker Developer
                                    last edited by

                                    ok, that means that you still have your database issue. do you know if the database had a password before you upgraded? it is likely that the password is incorrect in [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT]

                                    signature:
                                    Junkhacker
                                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                                    1 Reply Last reply Reply Quote 0
                                    • N
                                      Nathan Blehi
                                      last edited by

                                      [quote=“Junkhacker, post: 34363, member: 21583”]ok, that means that you still have your database issue. do you know if the database had a password before you upgraded? it is likely that the password is incorrect in [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT][/quote]

                                      When opened, Do I type my password in…?

                                      define(‘DATABASE_TYPE’, ‘mysql’); // mysql or oracle
                                      define(‘DATABASE_HOST’, ‘localhost’);
                                      define(‘DATABASE_NAME’, ‘fog’);
                                      define(‘DATABASE_USERNAME’, ‘root’);
                                      define(‘DATABASE_PASSWORD’, ’ ');

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                                      • JunkhackerJ
                                        Junkhacker Developer
                                        last edited by

                                        if you know what the root mysql user password is enter it between the empty quotes here
                                        define(‘DATABASE_PASSWORD’, ’ ');
                                        if you do not know what the password is, we will need to reset it

                                        signature:
                                        Junkhacker
                                        We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                        • N
                                          Nathan Blehi
                                          last edited by

                                          [quote=“Junkhacker, post: 34366, member: 21583”]if you know what the root mysql user password is enter it between the empty quotes here
                                          define(‘DATABASE_PASSWORD’, ’ ');
                                          if you do not know what the password is, we will need to reset it[/quote]

                                          That’s what I thought, but when I type in what I think the password is, I can’t save it… Is that normal?

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                                          • JunkhackerJ
                                            Junkhacker Developer
                                            last edited by

                                            that file is read only for normal users, try this
                                            sudo nano [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT]

                                            signature:
                                            Junkhacker
                                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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