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FOG Problems
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  • T
    Tom Elliott
    last edited by Jul 29, 2014, 3:47 PM

    When did you start having this problem

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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    • N
      Nathan Blehi
      last edited by Jul 29, 2014, 3:48 PM

      [quote=“Tom Elliott, post: 34330, member: 7271”]When did you start having this problem[/quote]

      Right after I updated to Ubuntu 12.04.

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      • T
        Tom Elliott
        last edited by Jul 29, 2014, 3:51 PM

        Did you try restarting the MySQL server service

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • J
          Junkhacker Developer
          last edited by Jul 29, 2014, 3:51 PM

          ok, tom’s on his way home and can’t answer at the moment. i’ll try to help you out here
          the “unable to connect to database” is typically either because the database is not running, or more commonly because the password is incorrect for the database.
          after you updated from 11.4 to 12.04, did you reboot?

          signature:
          Junkhacker
          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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          • N
            Nathan Blehi
            last edited by Jul 29, 2014, 3:53 PM

            [quote=“Junkhacker, post: 34333, member: 21583”]ok, tom’s on his way home and can’t answer at the moment. i’ll try to help you out here
            the “unable to connect to database” is typically either because the database is not running, or more commonly because the password is incorrect for the database.
            after you updated from 11.4 to 12.04, did you reboot?[/quote]

            I did reboot but to no luck. Sorry if I am being dumb. I am new to all of this.

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            • T
              Tom Elliott
              last edited by Jul 29, 2014, 3:54 PM

              It’s not being dumb it’s just you don’t know that’s why we ask the questions we us so we can try and get the answers you need

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • J
                Junkhacker Developer
                last edited by Jul 29, 2014, 3:56 PM

                it’s ok. just go ahead and update to 1.2 now, the fog installer will either fix the mysql problem, or it should be easy to fix afterward anyway.

                signature:
                Junkhacker
                We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                • N
                  Nathan Blehi
                  last edited by Jul 29, 2014, 4:01 PM

                  [quote=“Junkhacker, post: 34336, member: 21583”]it’s ok. just go ahead and update to 1.2 now, the fog installer will either fix the mysql problem, or it should be easy to fix afterward anyway.[/quote]

                  Is there an easy way to update? I tried looking on the WIKI and found ways to install FOG but not update.

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                  • T
                    Tom Elliott
                    last edited by Jul 29, 2014, 4:04 PM

                    Simply download installer. if you’ve got a good prior installation it will just update what you’ve currently got

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • N
                      Nathan Blehi
                      last edited by Jul 29, 2014, 4:38 PM

                      [quote=“Tom Elliott, post: 34340, member: 7271”]Simply download installer. if you’ve got a good prior installation it will just update what you’ve currently got[/quote]
                      I get this error when I try to run the setup.

                      Archive: /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe
                      [/home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe]
                      End-of-central-directory signature not found. Either this file is not
                      a zipfile, or it constitutes one disk of a multi-part archive. In the
                      latter case the central directory and zipfile comment will be found on
                      the last disk(s) of this archive.
                      note: /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe may be a plain executable, not an archive
                      zipinfo: cannot find zipfile directory in one of /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe or
                      /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe.zip, and cannot find /home/mcasd-fogserver/Desktop/fog_1.2.0/FOG Service/bin/setup.exe.ZIP, period.

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                      • T
                        Tom Elliott
                        last edited by Jul 29, 2014, 4:45 PM

                        [code]cd /home/mcasd-fogserver/Desktop/fog_1.2.0/bin
                        sudo ./installfog.sh[/code]

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • J
                          Junkhacker Developer
                          last edited by Jul 29, 2014, 4:46 PM

                          use this guide [url]http://www.fogproject.org/wiki/index.php/SVN[/url]
                          but use this address:
                          svn checkout svn://svn.code.sf.net/p/freeghost/code/trunk freeghost-code
                          instead of this address:
                          [url]https://svn.code.sf.net/p/freeghost/code/trunk[/url]

                          signature:
                          Junkhacker
                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                          • J
                            Junkhacker Developer
                            last edited by Jul 29, 2014, 4:46 PM

                            tom’s way works too. i just find svn easier

                            signature:
                            Junkhacker
                            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                            • N
                              Nathan Blehi
                              last edited by Jul 29, 2014, 5:00 PM

                              This post is deleted!
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                              • N
                                Nathan Blehi
                                last edited by Jul 29, 2014, 5:10 PM

                                [quote=“Tom Elliott, post: 34348, member: 7271”][code]cd /home/mcasd-fogserver/Desktop/fog_1.2.0/bin
                                sudo ./installfog.sh[/code][/quote]

                                When I visit my GUI, I get database schema installer/ updater prompted to Install/upgrade. When clicked I get a long list of errors.

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                                • J
                                  Junkhacker Developer
                                  last edited by Jul 29, 2014, 5:50 PM

                                  ok, that means that you still have your database issue. do you know if the database had a password before you upgraded? it is likely that the password is incorrect in [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT]

                                  signature:
                                  Junkhacker
                                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                  • N
                                    Nathan Blehi
                                    last edited by Jul 29, 2014, 5:57 PM

                                    [quote=“Junkhacker, post: 34363, member: 21583”]ok, that means that you still have your database issue. do you know if the database had a password before you upgraded? it is likely that the password is incorrect in [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT][/quote]

                                    When opened, Do I type my password in…?

                                    define(‘DATABASE_TYPE’, ‘mysql’); // mysql or oracle
                                    define(‘DATABASE_HOST’, ‘localhost’);
                                    define(‘DATABASE_NAME’, ‘fog’);
                                    define(‘DATABASE_USERNAME’, ‘root’);
                                    define(‘DATABASE_PASSWORD’, ’ ');

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                                    • J
                                      Junkhacker Developer
                                      last edited by Jul 29, 2014, 5:59 PM

                                      if you know what the root mysql user password is enter it between the empty quotes here
                                      define(‘DATABASE_PASSWORD’, ’ ');
                                      if you do not know what the password is, we will need to reset it

                                      signature:
                                      Junkhacker
                                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                      • N
                                        Nathan Blehi
                                        last edited by Jul 29, 2014, 6:05 PM

                                        [quote=“Junkhacker, post: 34366, member: 21583”]if you know what the root mysql user password is enter it between the empty quotes here
                                        define(‘DATABASE_PASSWORD’, ’ ');
                                        if you do not know what the password is, we will need to reset it[/quote]

                                        That’s what I thought, but when I type in what I think the password is, I can’t save it… Is that normal?

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                                        • J
                                          Junkhacker Developer
                                          last edited by Jul 29, 2014, 6:15 PM

                                          that file is read only for normal users, try this
                                          sudo nano [FONT=arial][COLOR=#262626]/var/www/fog/lib/fog/Config.class.php[/COLOR][/FONT]

                                          signature:
                                          Junkhacker
                                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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