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    Fog client not working after upgrade to FOG 1.1.1

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    FOG Problems
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    • JunkhackerJ
      Junkhacker Developer
      last edited by

      there is a difference in active directory settings between 0.32 and 1.0+ versions of fog
      the domain is no longer needed in the Domain Username field
      “domain\user” must be changed to just “user”

      signature:
      Junkhacker
      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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      • K
        kelly.bettendorf
        last edited by

        [quote=“Junkhacker, post: 31372, member: 21583”]there is a difference in active directory settings between 0.32 and 1.0+ versions of fog
        the domain is no longer needed in the Domain Username field
        “domain\user” must be changed to just “user”[/quote]

        I set it as just the “user” but still no change.

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        • K
          kelly.bettendorf
          last edited by

          [quote=“kelly.bettendorf, post: 31382, member: 5100”]I set it as just the “user” but still no change.[/quote]
          I also have the domain name as the fully qualified name

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          • K
            kelly.bettendorf
            last edited by

            Anyone have some ideas on this? i’m feeling stuck still have not figured out why the hostname changer and auto join no longer work.

            Looking to start deploying some computers labs in a few days and i would love to have the FOG client working.

            Thanks every one.

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            • F
              Fhajad
              last edited by

              When you did the registration, did you indicate to tell it to join AD or not? I see you’re still using 1.1.1 which that was the problem for me at a point.

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              • K
                kelly.bettendorf
                last edited by

                [quote=“Fhajad, post: 31452, member: 24675”]When you did the registration, did you indicate to tell it to join AD or not? I see you’re still using 1.1.1 which that was the problem for me at a point.[/quote]

                Yes i did indicate to join AD, verified that the AD option is enabled under the host using the GUI.

                Did you have issues using the FOG client on version 1.1.1?
                Im a bit hesitant to move to the new version since ive seen a lot of chatter of issues that happened when updating. But if that will resolve the issue i will run a backup and go for it.

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                • K
                  kelly.bettendorf
                  last edited by

                  Could this issue be related to settings in,

                  the /opt/fog/.fogsettings file?

                  Looking through the .fogsettings file it looks like there might be some inaccurate information but im not totally sure whats wrong.

                  [SIZE=16px][FONT=Calibri][COLOR=#000000]## Created by the FOG Installer

                  Version: 1.1.1

                  Install time: Mon 16 Jun 2014 09:30:27 AM PDT

                  ipaddress=“10.40.224.90”;
                  interface=“eth1”;
                  routeraddress=" option routers 10.40.240.1;“;
                  plainrouter=“10.40.240.1”;
                  dnsaddress=” option domain-name-servers 10.40.32.10; “;
                  dnsbootimage=“10.40.32.10”;
                  password=”*****“; ------ What password is this referring to? displays some random values that i did not configure
                  osid=“2”;
                  osname=“Debian”;
                  dodhcp=“N”;
                  bldhcp=“0”;
                  installtype=“N”;
                  snmysqluser=”“------------------------------------------------------------- should this be “root” or localprofile?
                  snmysqlpass=”****“;------------------------------------------------------ The mysql password setup during install?
                  snmysqlhost=”";------------------------------------------------------------Would this be the localprofile fog was installed with?
                  installlang=“0”;
                  donate=“0”;
                  fogupdateloaded=“1”[/COLOR][/FONT][/SIZE]

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                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    [quote=“kelly.bettendorf, post: 31482, member: 5100”]Could this issue be related to settings in,

                    the /opt/fog/.fogsettings file?

                    Looking through the .fogsettings file it looks like there might be some inaccurate information but im not totally sure whats wrong.

                    [SIZE=16px][FONT=Calibri][COLOR=#000000]## Created by the FOG Installer[/COLOR][/FONT][/SIZE]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]## Version: 1.1.1[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]## Install time: Mon 16 Jun 2014 09:30:27 AM PDT[/FONT][/SIZE][/COLOR]

                    [COLOR=#000000][SIZE=16px][FONT=Calibri]ipaddress=“10.40.224.90”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]interface=“eth1”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]routeraddress=" option routers 10.40.240.1;“;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]plainrouter=“10.40.240.1”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]dnsaddress=” option domain-name-servers 10.40.32.10; “;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]dnsbootimage=“10.40.32.10”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]password=”*****“; ------ What password is this referring to? displays some random values that i did not configure? #######This refers to the linux fog user on your FOG Server.[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]osid=“2”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]osname=“Debian”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]dodhcp=“N”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]bldhcp=“0”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]installtype=“N”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]snmysqluser=”“------------------------------------------------------------- should this be “root” or localprofile? ######root[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]snmysqlpass=”****“;------------------------------------------------------ The mysql password setup during install? ######Yes[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]snmysqlhost=”";------------------------------------------------------------Would this be the localprofile fog was installed with? ######localhost or ip of fog server[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]installlang=“0”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]donate=“0”;[/FONT][/SIZE][/COLOR]
                    [COLOR=#000000][SIZE=16px][FONT=Calibri]fogupdateloaded=“1”[/FONT][/SIZE][/COLOR][/quote][COLOR=#000000][SIZE=16px][FONT=Calibri][/FONT][/SIZE][/COLOR]

                    [COLOR=#000000][SIZE=16px][FONT=Calibri]See inline quote answers to your questions.[/FONT][/SIZE][/COLOR]

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • K
                      kelly.bettendorf
                      last edited by

                      Thanks i will update and see if this resolves my issue.

                      will report back

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                      • K
                        kelly.bettendorf
                        last edited by

                        Okay, ive updated the config file and its still not working.

                        just to be clear:
                        [I][FONT=Calibri][COLOR=#000000]password=“*****”; ------ What password is this referring to? displays some random values that i did not configure? #######This refers to the linux fog user on your FOG Server.[/COLOR][/FONT][/I]

                        This is the password used to login to ubuntu at the users login screen? or am i mistaken.

                        Any other ideas of what else could cause this issue?

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                        • K
                          kelly.bettendorf
                          last edited by

                          I also have no issue registering hosts when PXE booting, I have no problem capturing and deploying images. Just the FOG client seems to not see the FOG host database.

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                          • K
                            kelly.bettendorf
                            last edited by

                            Ive now updated to fog 1.1.2 and the log file now shows.

                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:48 PM * Starting FOG.UserTracker[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:48 PM FOG::UserTracker Starting user tracking process…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserCleanup Starting user cleanup process…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::HostRegister Exiting because only 1 mac address was found.[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::DisplayManager Attempting to connect to fog server…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserCleanup Attempting to connect to fog server…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::printerManager Attempting to connect to fog server…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::SnapinClient Sleeping for 446 seconds.[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserTracker Attempting to connect to fog server…[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::DisplayManager Unknown error, module will exit.[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserTracker Unknown error, module will exit.[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserCleanup General Error Returned: [/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::UserCleanup #!er:No Host Found[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::printerManager General Error Returned: [/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::printerManager #!er:No Host Found[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::AutoLogOut Unknown error, module will exit.[/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::HostnameChanger General Error Returned: [/COLOR][/FONT][/SIZE]
                            [SIZE=16px][FONT=Calibri][COLOR=#000000] 6/26/2014 3:49 PM FOG::HostnameChanger #!er:No Host Found[/COLOR][/FONT][/SIZE]

                            [SIZE=16px][FONT=Calibri][COLOR=#000000]6/26/2014 3:49 PM FOG::HostnameChanger Host name was not found in the database.​[/COLOR][/FONT][/SIZE]

                            [SIZE=16px][FONT=Calibri][COLOR=#000000]-----------------Not sure why i keep getting Host name not found in database. [/COLOR][/FONT][/SIZE]

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                            • K
                              kelly.bettendorf
                              last edited by

                              Okay so here is what my .fogsettings looks like

                              [SIZE=16px][FONT=Calibri][COLOR=#000000]ipaddress=“10.40.224.90”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]interface=“eth1”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]routeraddress=" option routers 10.40.240.1;“;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]plainrouter=“10.40.240.1”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]dnsaddress=” option domain-name-servers 10.40.32.10; ";[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]dnsbootimage=“10.40.32.10”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]password=“e50a63”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]osid=“2”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]osname=“Debian”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]dodhcp=“N”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]bldhcp=“0”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]installtype=“N”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]snmysqluser=“root”[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]snmysqlpass=“e50a63”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]snmysqlhost=“localhost”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]installlang=“0”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]donate=“0”;[/COLOR][/FONT][/SIZE]
                              [SIZE=16px][FONT=Calibri][COLOR=#000000]fogupdateloaded=“1”[/COLOR][/FONT][/SIZE]

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