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    Snapins not deploying: Illegal characters in path.

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    • S
      sideone
      last edited by

      We’re on FOG 1.6.0-beta.2134 with multiple storage nodes. Snapins are no longer being deployed correctly.

      Error happens on master and storage nodes, snapin has replicated to all nodes successfully.

      Error from client is:

      SnapinClient---------------------------------
      ------------------------------------------------------------------------------
       16/10/2024 08:17:55 Client-Info Client Version: 0.13.0
       16/10/2024 08:17:55 Client-Info Client OS:      Windows
       16/10/2024 08:17:55 Client-Info Server Version: 1.6.0-beta.2134
       16/10/2024 08:17:55 Middleware::Response Success
       16/10/2024 08:17:55 SnapinClient Running snapin LetterJoinFonts - BLC
       16/10/2024 08:17:55 Middleware::Communication Download: ://10.xx.xxx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1698
       16/10/2024 08:17:55 Middleware::Communication ERROR: Could not download file
       16/10/2024 08:17:55 Middleware::Communication ERROR: Illegal characters in path.
       16/10/2024 08:17:55 SnapinClient C:\Program Files (x86)\FOG\tmp\LetterJoinBLC.msi
       16/10/2024 08:17:55 Middleware::Communication URL: http://10.YY.yyy.yyy/fog/service/snapins.checkin.php?taskid=1698&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
      

      Not sure if its relevant, but the task ID listed above is different to the task ID shown in the History Report.

      JJ FullmerJ 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @sideone
        last edited by

        @sideone If you’re willing to try the latest pull?

        I’m trying to do it while having the new features of location plugin that were added in dev-branch. I apologize for the many iterations, but I think it should work now as I have failsafes in place too now.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        S 1 Reply Last reply Reply Quote 2
        • JJ FullmerJ
          JJ Fullmer Testers @sideone
          last edited by

          @sideone Is this happening on all snapins or just this one?
          Any errors around the same time in /var/log/php-fpm/www-error.log ?
          Can we see a screenshot of this snapins config in the gui? Maybe there’s something there.
          The taskid bit is odd

          Have you tried the FogApi powershell module? It's pretty cool IMHO
          https://github.com/darksidemilk/FogApi
          https://fogapi.readthedocs.io/en/latest/
          https://www.powershellgallery.com/packages/FogApi
          https://forums.fogproject.org/topic/12026/powershell-api-module

          S 1 Reply Last reply Reply Quote 0
          • S
            sideone @JJ Fullmer
            last edited by

            @JJ-Fullmer its happening on all snapins, but it tries the first one and then stops.

            FOG.log for the snapin today:

            ------------------------------------------------------------------------------
            ---------------------------------SnapinClient---------------------------------
            ------------------------------------------------------------------------------
             17/10/2024 08:41:58 Client-Info Client Version: 0.13.0
             17/10/2024 08:41:58 Client-Info Client OS:      Windows
             17/10/2024 08:41:58 Client-Info Server Version: 1.6.0-beta.2135
             17/10/2024 08:41:58 Middleware::Response Success
             17/10/2024 08:41:58 SnapinClient Running snapin IPEvo-Visualiser
             17/10/2024 08:41:58 Middleware::Communication Download: ://10.xx.xx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1700
             17/10/2024 08:41:58 Middleware::Communication ERROR: Could not download file
             17/10/2024 08:41:58 Middleware::Communication ERROR: Illegal characters in path.
             17/10/2024 08:41:58 SnapinClient C:\Program Files (x86)\FOG\tmp\Visualizer_win7-11_v3.6.0.1.msi
             17/10/2024 08:41:59 Middleware::Communication URL: http://10.xx.xx.xx/fog/service/snapins.checkin.php?taskid=1700&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
            ------------------------------------------------------------------------------
            

            The only things in the www-error.log:

            [17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
            [17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
            [17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
            [17-Oct-2024 07:42:05 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
            
            JJ FullmerJ 2 Replies Last reply Reply Quote 0
            • S
              sideone
              last edited by

              6c92cfb5-60e3-4b83-9942-4b0b86a58817-image.png

              1 Reply Last reply Reply Quote 0
              • JJ FullmerJ
                JJ Fullmer Testers @sideone
                last edited by

                @sideone So the taskid increment is normal, that’s the id of that specific task.

                I just tested a snapin on my server which is on the same version of 1.6.0 and didn’t have the issue. But I did notice something glaring

                17/10/2024 08:41:58 Middleware::Communication Download: ://10.xx.xx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1700

                The download url is missing http or https

                So we need to work out why that’s happening.

                Have you tried the FogApi powershell module? It's pretty cool IMHO
                https://github.com/darksidemilk/FogApi
                https://fogapi.readthedocs.io/en/latest/
                https://www.powershellgallery.com/packages/FogApi
                https://forums.fogproject.org/topic/12026/powershell-api-module

                S 1 Reply Last reply Reply Quote 0
                • S
                  sideone @JJ Fullmer
                  last edited by

                  @JJ-Fullmer yes, that could be it. I’ve found a FOG.log from a few weeks ago that has http:// in the download link:

                  ------------------------------------------------------------------------------
                  ---------------------------------SnapinClient---------------------------------
                  ------------------------------------------------------------------------------
                   03/10/2024 11:22:15 Client-Info Client Version: 0.13.0
                   03/10/2024 11:22:15 Client-Info Client OS:      Windows
                   03/10/2024 11:22:15 Client-Info Server Version: 1.6.0-beta.2132
                   03/10/2024 11:22:15 Middleware::Response Success
                   03/10/2024 11:22:15 SnapinClient Running snapin LetterJoin Fonts - Little Mead
                   03/10/2024 11:22:15 Middleware::Communication Download: http://10.xx.yy.zz//fog/service/snapins.file.php?mac=B4:B6:86:DF:3A:9B|92:32:4B:5B:31:DD|D2:32:4B:5B:31:DD|90:32:4B:5B:31:DE||90:32:4B:5B:31:DD&taskid=1618
                   03/10/2024 11:22:38 SnapinClient C:\Program Files (x86)\FOG\tmp\f1k1w2x2z2.msi
                   03/10/2024 11:22:38 Bus Emmiting message on channel: Notification
                   03/10/2024 11:22:38 SnapinClient Starting snapin
                   03/10/2024 11:22:40 SnapinClient Snapin finished
                   03/10/2024 11:22:40 SnapinClient Return Code: 0
                   03/10/2024 11:22:40 Bus Emmiting message on channel: Notification
                   03/10/2024 11:22:40 Middleware::Communication URL: http://10.xx.yy.zz/fog/service/snapins.checkin.php?taskid=1618&exitcode=0&mac=B4:B6:86:DF:3A:9B|92:32:4B:5B:31:DD|D2:32:4B:5B:31:DD|90:32:4B:5B:31:DE||90:32:4B:5B:31:DD&newService&json
                  ------------------------------------------------------------------------------
                  
                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • JJ FullmerJ
                    JJ Fullmer Testers @sideone
                    last edited by

                    @sideone Are you getting different IP addresses in the snapin download url and the communication url? i.e. is the communication URL going to your master and the download going to a storage node? Maybe a storage node has something goofy in its storage node config?

                    The communication url is derived from the c:\program files (X86)\Fog\settings.json file where it uses the Https flag, server name, and webroot values to construct that base url i.e. http://10.xx.xx.xx/fog
                    I’m not sure if the download url is combo of the settings.json file with info from the server or if it’s just from the server or what. But your download url is missing the http/https and is also has an extra slash.

                    P.S. you don’t really need to hide the ip of the fog server. It’s an internal subnet only ip address, it doesn’t expose anything to say what ip you’re using. Do whatever makes you feel safe, just saying is all.

                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                    https://github.com/darksidemilk/FogApi
                    https://fogapi.readthedocs.io/en/latest/
                    https://www.powershellgallery.com/packages/FogApi
                    https://forums.fogproject.org/topic/12026/powershell-api-module

                    S 1 Reply Last reply Reply Quote 1
                    • S
                      sideone @JJ Fullmer
                      last edited by

                      @JJ-Fullmer You were correct about the download link not being formed properly. I went looking in the code and found a change in the /var/www/html/fog/lib/client/snapinclient.class.php file from a working version of FOG (1.6 beta 2132) to the latest version.

                      Copying over the old version of this file and snapins are installing correctly now.

                      @Tom-Elliott this should probably be moved to the Bug Reports forum if that’s possible? The difference in the files is the latest version is missing the below code around line 185

                      $location = sprintf(
                        '%s://%s/%s',
                         self::$httpproto,
                         $StorageNode->get('ip'),
                         $StorageNode->get('webroot')
                      );
                      

                      and there are a few changes elsewhere too.

                      Thanks all!

                      Tom ElliottT 1 Reply Last reply Reply Quote 1
                      • Tom ElliottT
                        Tom Elliott @sideone
                        last edited by

                        @sideone You use location plugin, correct?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        S 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @sideone
                          last edited by

                          @sideone I’ve pushed another fix that I think might help here and it takes a slightly different approach albeit similar.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            sideone @Tom Elliott
                            last edited by

                            @Tom-Elliott said in Snapins not deploying: Illegal characters in path.:

                            You use location plugin, correct?

                            Yes, that’s right.

                            I’ve pushed another fix that I think might help here and it takes a slightly different approach albeit similar.

                            Awesome, thanks. I’ll give it a try today

                            1 Reply Last reply Reply Quote 0
                            • S
                              sideone @Tom Elliott
                              last edited by

                              @Tom-Elliott updated to 2138 but now snapins not working. No http or https in the Communication download string. This is on the master FOG server, I haven’t updated the storage nodes yet.

                              ------------------------------------------------------------------------------
                              ---------------------------------SnapinClient---------------------------------
                              ------------------------------------------------------------------------------
                               18/10/2024 11:10:05 Client-Info Client Version: 0.13.0
                               18/10/2024 11:10:05 Client-Info Client OS:      Windows
                               18/10/2024 11:10:05 Client-Info Server Version: 1.6.0-beta.2138
                               18/10/2024 11:10:05 Middleware::Response Success
                               18/10/2024 11:10:05 SnapinClient Running snapin IPEvo-Visualiser
                               18/10/2024 11:10:05 Middleware::Communication Download: ://10.16.46.84//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1711
                               18/10/2024 11:10:05 Middleware::Communication ERROR: Could not download file
                               18/10/2024 11:10:05 Middleware::Communication ERROR: Illegal characters in path.
                               18/10/2024 11:10:05 SnapinClient C:\Program Files (x86)\FOG\tmp\Visualizer_win7-11_v3.6.0.1.msi
                               18/10/2024 11:10:05 Middleware::Communication URL: http://10.16.46.84/fog/service/snapins.checkin.php?taskid=1711&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
                              ------------------------------------------------------------------------------
                              

                              Restoring the /var/www/html/fog/lib/client/snapinclient.class.php file from beta 2132 starts working again

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @sideone
                                last edited by

                                @sideone If you’re willing to try the latest pull?

                                I’m trying to do it while having the new features of location plugin that were added in dev-branch. I apologize for the many iterations, but I think it should work now as I have failsafes in place too now.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                S 1 Reply Last reply Reply Quote 2
                                • S
                                  sideone @Tom Elliott
                                  last edited by

                                  @Tom-Elliott latest pull working correctly again. Thanks for sorting!

                                  1 Reply Last reply Reply Quote 1
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