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Dell Latitude 3340 with USB-C Ethernet Adapter - bad mac address registered

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  • P
    pbriec
    last edited by May 22, 2024, 9:52 AM

    Hi,

    i have a question related to FOG and USB-C Ethernet Adapter.
    The USB-C Ethernet Adapter has his own MAC Address (0C:xxxxxxxxx)
    The Laptop Dell Latitude 3340 (without built-in ethernet port) has all options related to WOL and PXE in the BIOS. The MAC Address passthrough is also configured.
    In Windows, with command line “ipconfig /all”, i can see the MAC Address from the PC with passthrough (28:xxxxxxxx)

    If i boot to NIC USB, i can see the DHCP check the mac address (28:xxxxxxxxx). FOG doesn’t recognize the PC so i’m starting the full inventory.
    When, i check back the inventory in FOG, i can see FOG has registered the PC with the USB-C adapter Mac address (0C:xxxxxxxxx)
    If i manually change the mac address in FOG UI then it is recognized by FOG and i can WOL it. I have to check if i can boot it to PXE from WOL.
    How FOG can register the good mac address (28:xxxxxxxx) and not the bad one (0C:xxxxxxx)

    All the 30 laptops will be in charging cart with ethernet connections. So i want to use ethernet WOL to PXE to deploy images to PCs.

    thanks for your answer. I’ve search in the forums but i didn’t find the same case.
    Pierre

    T P 4 Replies Last reply May 22, 2024, 10:20 AM Reply Quote 0
    • T
      Tom Elliott @pbriec
      last edited by May 22, 2024, 10:20 AM

      @pbriec https://forums.fogproject.org/topic/15885/hp-probook-430-g8-system-mac-not-passing-through-usb-type-c-dongle/4

      This seems, as best I can tell, to have a similar problem.

      I am seeing in this thread that the debug mode seems to get the correct device mac address (passthrough) but the getMACAddresses function we have in place appears to be getting the physical mac address off the device.

      It’s interesting as ip a s works just fine, but FOG is using a command: ip -0 addr (along with some pipe commands) to get all device MAC addresses.

      Would you be willing to boot your system into debug mode of FOS and performing some tests to see if we can confirm and potential address the problem?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      P 1 Reply Last reply May 23, 2024, 7:03 AM Reply Quote 0
      • P
        pbriec @Tom Elliott
        last edited by May 23, 2024, 7:03 AM

        Hi @Tom-Elliott

        i’ve run the debug mode and tried the two command lines
        The result is the same: mac 0C:xxxxxxxx

        anyway, dhcp and tftp before fog menu is using 28:xxxxxxxx mac address

        T 1 Reply Last reply May 23, 2024, 10:14 AM Reply Quote 0
        • T
          Tom Elliott @pbriec
          last edited by Tom Elliott May 23, 2024, 4:20 AM May 23, 2024, 10:14 AM

          @pbriec In the link I provided, @george1421 posted a different init.xz image file, I don’t know if that file is still available.

          If you follow that post though, it should give enough direction to help provide the steps.

          From your FOG Server

          • Effectively, make a backup of your existing init.xz file:
            mv /var/www/fog/service/ipxe/init{,_orig}.xz
          • Download the file
            curl -o init.xz https://drive.usercontent.google.com/download?id=1cFsPlkrqlwOjblHErCGr-OXHiKZd8jeZ&export=download&authuser=0
          • Set the domacset=1 flag for all devices moving forward:
            • Goto FOG Settings and look for the “FOG_KERNEL_ARGS” element and add domacset=1 and save.
          • Start a compatibility and see if the right mac address is now working

          Hopefully it does

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G 1 Reply Last reply May 23, 2024, 9:46 PM Reply Quote 0
          • G
            george1421 Moderator @Tom Elliott
            last edited by May 23, 2024, 9:46 PM

            @Tom-Elliott said in Dell Latitude 3340 with USB-C Ethernet Adapter - bad mac address registered:

            posted a different init.xz image file, I don’t know if that file is still available.

            I can confirm that the file still exists.

            I would have hoped that the later kernels would support mac pass through by now.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            P 1 Reply Last reply May 27, 2024, 8:17 AM Reply Quote 0
            • P
              pbriec @george1421
              last edited by May 27, 2024, 8:17 AM

              @george1421 @Tom-Elliott

              Hi, sorry for the late answer, i’m not everyday in that office, and i can’t make tests at any time.
              Ok, so i’ve downloaded and installed the init.xz provided in the other thread.
              Now, if i set the PC in debug mode, and run the two command lines.
              The laptop is now recognized with 28:xxxxxxxx mac address.
              But if i run the compatibility mode in FOG menu, MAC address is 0C:xxxxxxxxx
              So i’ve deleted the PC in fog UI, and try a full inventory. The mac address is 0C:xxxxxxxx
              So it still doesn’t work 😞

              T 1 Reply Last reply May 28, 2024, 12:48 AM Reply Quote 0
              • T
                Tom Elliott @pbriec
                last edited by May 28, 2024, 12:48 AM

                @pbriec and you have the domacset flag set at the global level?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • P
                  pbriec @pbriec
                  last edited by May 28, 2024, 6:16 AM

                  @Tom-Elliott

                  yes, in FOG Configuration > FOG Settings > General Settings > KERNEL ARGS
                  domacset=1

                  I hope it’s in the right place.
                  Pierre

                  T 1 Reply Last reply May 28, 2024, 10:23 AM Reply Quote 0
                  • T
                    Tom Elliott @pbriec
                    last edited by May 28, 2024, 10:23 AM

                    @pbriec That is the correct place.

                    With that set, I wonder why it’s not passing the correct mac through.

                    There’s not really a reason why in debug mode it works, but out of debug mode, it doesn’t

                    Just thinking out loud.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • P
                      pbriec @pbriec
                      last edited by May 30, 2024, 8:10 AM

                      Hi @Tom-Elliott

                      is there any workaround?
                      thanks

                      Pierre

                      T 1 Reply Last reply May 30, 2024, 9:45 AM Reply Quote 0
                      • T
                        Tom Elliott @pbriec
                        last edited by May 30, 2024, 9:45 AM

                        @pbriec I suppose, what kernel are you currently using?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • P
                          pbriec @pbriec
                          last edited by May 30, 2024, 11:38 AM

                          @Tom-Elliott

                          how to check that?
                          I’ve seen that in FOG Configuration: bzImage and bzImage32
                          I’ve never updated kernel in FOG

                          G 1 Reply Last reply May 30, 2024, 9:47 PM Reply Quote 0
                          • G
                            george1421 Moderator @pbriec
                            last edited by May 30, 2024, 9:47 PM

                            @pbriec From the FOG web ui -> FOG Configuration -> Kernel update. It should tell you the current version and what is available. Download both the x64 and x32 bit version for the latest version of the FOS Linux kernel.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            P 1 Reply Last reply Jun 3, 2024, 7:47 AM Reply Quote 0
                            • P
                              pbriec @george1421
                              last edited by Jun 3, 2024, 7:47 AM

                              @george1421 @Tom-Elliott

                              i’ve downloaded and installed the last kernel 6.1.63 (both x64 & x86).
                              I still get the mac’s dongle address in the compatibility menu. In debug menu, all is fine.

                              T 1 Reply Last reply Jun 13, 2024, 11:33 AM Reply Quote 0
                              • T
                                Tom Elliott @pbriec
                                last edited by Tom Elliott Jun 13, 2024, 5:34 AM Jun 13, 2024, 11:33 AM

                                @pbriec The team and I in the background have been doing a lot a bit of testing.

                                Would you be willing to install the latest working-1.6 branch (or dev-branch)? I know this is technically an alpha, and will take a moment to get used to using, but functionally it should operate like normal just with a new UI:

                                cd /path/to/fog/installer
                                git checkout working-1.6
                                git pull
                                cd bin
                                sudo ./installfog.sh -y
                                

                                This should download latest inits which, to the best of our knowledge works to set the mac.

                                You would need the domacset=1 setting.

                                Effectively, what this does, is it sets a new variable as part of the bootup called setmacto as the same as the mac address of the net0 adapter. (Thank you @george1421) If domacset is configured and this variable is set, it will do the network startup, get dhcp, check if the network is up and available, and then set that device to the setmacto MAC address, and reaccomplish DHCP since the MAC changed.

                                I have added this code to dev-branch as well, but if you’re willing to test the working-1.6 it’s worth it in my opinion (of course I would say that lol).

                                Of course if you aren’t comfortable testing the alpha, but okay with the iterative development (dev-branch) change the checkout to use that branch.

                                This should work though it does require (on registration) the domacset=1 at a global level - which I think is fine.

                                Also, the installer I have the argument -y this just means to ‘Auto accept’ as it may ask questions. If you’re uncomfortable with that method, please just remove the -y argument.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                P 1 Reply Last reply Jun 17, 2024, 3:16 PM Reply Quote 0
                                • P
                                  pbriec @Tom Elliott
                                  last edited by Jun 17, 2024, 3:16 PM

                                  Hi @Tom-Elliott,

                                  So i’ve tested and it seems to work.
                                  Now, i’ve the same MAC address both in compatibiliy mode and after dhcp process.
                                  I’ve read again my notes and i can’t manager to wake up with WOL.
                                  I don’t know what is wrong.
                                  I will contact Dell tomorrow. I remember it was working before.
                                  I’ve tested another laptop with ethernet, and it’s working fine.
                                  The WOL processus could be unmanaged with usb ethernet adapter?

                                  thanks
                                  Pierre

                                  T 1 Reply Last reply Jun 19, 2024, 12:57 PM Reply Quote 0
                                  • T
                                    Tom Elliott @pbriec
                                    last edited by Jun 19, 2024, 12:57 PM

                                    @pbriec

                                    I have modified the init’s that should automate the fixing of mac address when there’s a passthrough (variance of ipxe -> init) noticed.

                                    You will no longer need the domacset flag defined, it will just do the action of setting the mac address as appropriate:

                                    https://github.com/FOGProject/fos/releases/tag/EXP_20240618

                                    Replacing the init files as required shoudl fix this issue and as we get new versions happening, this will become a standard.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    P 1 Reply Last reply Jun 21, 2024, 8:09 AM Reply Quote 0
                                    • P
                                      pbriec @Tom Elliott
                                      last edited by pbriec Jun 21, 2024, 2:10 AM Jun 21, 2024, 8:09 AM

                                      @Tom-Elliott

                                      Ok, i’ve updated the init.xz and init_32.xz files. I confirm that i do not have to set the kernel args now.
                                      I’ve registered the laptop from scratch and now it’s the correct mac address.

                                      I’ve noticed some bad things with this new FOG.

                                      An old laptop can be woken up and FOG create a task that is not automatically deleted after.
                                      This new laptop with USB adapter cannot be woken up and the task is remaining in the actives tasks.

                                      I’ve never managed to wake up this new laptop
                                      In the new Fog, i have the following error: “DataTables warning: table id=host-snapin-history-table - Ajax error. For more information about this error, please see https://datatables.net/tn/7”
                                      So it doesn’t start the PC, and if i wake up it manually, it will boot to fog trying to do something that failed.
                                      refind also doesn’t boot correctly the PC.

                                      So the new fog is fine about the mac address problem but the fonctionnalities are strange
                                      Have you noticed that?

                                      Pierre

                                      T 2 Replies Last reply Jun 21, 2024, 10:08 AM Reply Quote 0
                                      • T
                                        Tom Elliott @pbriec
                                        last edited by Jun 21, 2024, 10:08 AM

                                        @pbriec I don’t know what you mean by waking up an old laptop. I’m assuming there’s a task that you’re not able to see in the UI, but that was an imaging type of task (those are the type that do WOL)

                                        As to why your new laptop is not able to WOL, i do not know if it’s because of the passthrough vs the actual MAC address of the adapter. You could test, but adding the true mac address of the adapter to the host and tasking to see if it wakes up. This is because the magic packet needs to indicate the burned in address (to my knowledge) for the interface to actually respond and kick up the system. Then again, i don’t know how an externally but connected (USB-C/USB-A) wire would tell the laptop to wake up. I could imagine it working on USB-C, but still having a bit more difficultly than a natively board mounted network card.

                                        As for the host-snapin-history-table, I’m aware of the issue, but I have not yet been able to replicate it.

                                        I’ll see if I can do so today, by creating a false entry.

                                        Thank you!

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Tom Elliott @pbriec
                                          last edited by Tom Elliott Jun 21, 2024, 2:01 PM Jun 21, 2024, 2:52 PM

                                          @pbriec Figured out, I think, the issue of your host-snapin-history-table:

                                          It’s database entries have gone out of sync:

                                          Please login to your mysql/mariadb on the server: (The password will be in your /opt/fog/.fogsettings file under snmysqlpass or something very similary, usually under the variable named snmysqluser=fogmaster

                                          mysql -u fogmaster -p fog
                                          

                                          It will prompt for your password, which you collected earlier and hit enter

                                          in the mysql side you can run:

                                          delete from snapinJobs where sjID not in (select stJobID from snapinTasks) or sjID=0;
                                          delete from snapinJobs where sjHostID not in (select hostID from hosts) or sjHostID=0;
                                          delete from snapinTasks where stJobID not in (select sjID from snapinJobs) or stJobID=0;
                                          

                                          That should fix the host-snapin-history-table issue.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          JJ FullmerJ 1 Reply Last reply Jun 21, 2024, 6:46 PM Reply Quote 1
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