Can not find hard disk(s) (getHardDisk)

[Lementchow]

Hi , I deployed windows on dell optiple 7400, but Can not find hard disk(s) (getHardDisk) error, I tried to upgrade the version to 1.5.10, and the storage operation MODE is switched from INTEL RAID MODE to AHCI and Nvme, but the problem still exists. I deployed windows on dell optiple 7400, but Can not find hard disk(s) (getHardDisk) error, I tried to upgrade the version to 1.5.10, and the storage operation MODE is switched from INTEL RAID MODE to AHCI and Nvme, but the problem still exists. Attached is the debug record

[Tom Elliott]

@Lementchow what does fdisk -l show?

[Sebastian Roth]

@Lementchow Which kernel do you use (command uname -a in FOS debug session)?

[Lementchow]

@Sebastian-Roth

[Lementchow]

@Tom-Elliott Hi，below is the output.

[Tom Elliott]

@Lementchow We don’t see the beginning of the text, I’m assuming all of it shows “/dev/ram#” where # is anywhere from 0 - 15?

[Lementchow]

@Tom-Elliott Hi, I can’t use Page Up or Shift + Page Up to view anything before Ram5 in this page.

[Sebastian Roth]

@Lementchow I suggest you update your kernels to the latest available 6.1.x and try again: https://github.com/FOGProject/fos/releases/tag/20230331

[Lementchow]

@Sebastian-Roth The latest version of the kernel will be tried and feedback will be provided as progress is made. Thank you for your patient attention.

[Lementchow]

@Sebastian-Roth The problem still exists, and the hard disk is not found in debug mode.

[Lementchow]

Add lsblk and lspci -nn output.

[Tom Elliott]

@Lementchow This is going to sound absolutely crazy, but is there a hard drive on this machine?

I see the SATA and NVME controllers, but doesn’t look like anything is actually attached to them.

[Lementchow]

This post is deleted!

[Lementchow]

@Tom-Elliott I tried booting under windows PE and the hard drive could be found and correctly identified.

[Sebastian Roth]

@Lementchow So everything is working now as it should?

[Lementchow]

@Sebastian-Roth No, It’s still can not get harddisk, in fog deploy. Something strange.

[Sebastian Roth]

@Lementchow said in Can not find hard disk(s) (getHardDisk):

No, It’s still can not get harddisk, in fog deploy. Something strange.

Ahh, now I see. Somehow got the PE part wrong in your earlier posts.

Have you updated the FOS kernel as suggested? Please boot into a debug session and run uname -a to make sure it’s running the 6.x kernel.

[Lementchow]

@Sebastian-Roth Hi, Please see below.

[Lementchow]

@Sebastian-Roth Hi，Maybe you are very busy, I shouldn’t bother you unreasonably, but I really have no other way. I confirm that I have used the 6.1.X kernel now, but I still can’t deploy the system on the NVME hard drive, it seems not to see it, but if I plug in the USB hard drive, it can quickly complete the deployment.

[Sebastian Roth]

@Lementchow What NVMe drive is installed in this machine? Please post brand and model for us to check.