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brand new dell latitude 3500

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Hardware Compatibility
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  • G
    george1421 Moderator @TheFunk35
    last edited by Mar 19, 2020, 7:08 PM

    @TheFunk35 What version of FOG, and is the firmware up to date on these 3500s?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    T 2 Replies Last reply Mar 19, 2020, 7:43 PM Reply Quote 0
    • T
      TheFunk35 @george1421
      last edited by Mar 19, 2020, 7:43 PM

      @george1421 Latest production version of Fog 1.5.8 running on CentOS 7. I don’t know about the firmware. I will try to update it tonight. I’m not hopeful that will help. It looks like my older Precision T3610 desktops are having a similar issue. They all reach the Fog menu but then trying to load anything from there is a no go.

      G 1 Reply Last reply Mar 19, 2020, 8:23 PM Reply Quote 0
      • G
        george1421 Moderator @TheFunk35
        last edited by Mar 19, 2020, 8:23 PM

        @TheFunk35 For sure the computer is in uefi mode? And you are double sure that safeboot is disabled?

        Just for grins what are you sending as a PXE boot file to this computer?

        While I seriously doubt is an ipxe menu issue if you go to a browser and call up this url, this is the program behind the iPXE menu. http://<fog_server_ip>/fog/service/ipxe/boot.php post the results here.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        T 1 Reply Last reply Mar 19, 2020, 8:44 PM Reply Quote 0
        • T
          TheFunk35 @george1421
          last edited by Mar 19, 2020, 8:35 PM

          @george1421 I went ahead and updated firmware. The 3500s received a firmware update on 3/13/20.

          After applying the latest firmware the issue still stands. Should I try with a different ethernet adapter or is this an ipxe issue? It looks like these laptops come with realtek NICs. They seem like junky NICs. They’re the kind with the little clip built into the laptop case that are always insanely difficult to pull an RJ-45 out of. Should I try with realtek.efi instead of ipxe.efi?

          G 1 Reply Last reply Mar 19, 2020, 8:39 PM Reply Quote 0
          • G
            george1421 Moderator @TheFunk35
            last edited by Mar 19, 2020, 8:39 PM

            @TheFunk35 You can try the realtek.efi boot loader, but I don’t think that is the problem. What is happening is the bzImage file transferred by ipxe.efi file is not runnable on the target computer, maybe because its corrupt or something else is blocking it from running. Like always this error should not happen.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            T 1 Reply Last reply Mar 19, 2020, 8:48 PM Reply Quote 0
            • T
              TheFunk35 @george1421
              last edited by Mar 19, 2020, 8:44 PM

              @george1421 Info as requested. I do have a few custom menu items but the weird thing is, everything works perfectly when booting legacy. It seems I’m having this issue only with UEFI booting devices.

              #!ipxe
              set fog-ip 192.168.77.146
              set fog-webroot fog
              set boot-url http://${fog-ip}/${fog-webroot}
              cpuid --ext 29 && set arch x86_64 || set arch i386
              goto get_console
              :console_set
              colour --rgb 0x00567a 1 ||
              colour --rgb 0x00567a 2 ||
              colour --rgb 0x00567a 4 ||
              cpair --foreground 7 --background 2 2 ||
              goto MENU
              :alt_console
              cpair --background 0 1 ||
              cpair --background 1 2 ||
              goto MENU
              :get_console
              console --picture http://192.168.77.146/fog/service/ipxe/bg.png --left 100 --right 80 && goto console_set || goto alt_console
              :MENU
              menu
              colour --rgb 0xff0000 0 ||
              cpair --foreground 1 1 ||
              cpair --foreground 0 3 ||
              cpair --foreground 4 4 ||
              item --gap Host is NOT registered!
              item --gap -- -------------------------------------
              item fog.local Boot from hard disk
              item fog.memtest Run Memtest86+
              item fog.reginput Perform Full Host Registration and Inventory
              item fog.reg Quick Registration and Inventory
              item fog.deployimage Deploy Image
              item fog.multijoin Join Multicast Session
              item fog.sysinfo Client System Information (Compatibility)
              item Ghost Symantec Ghost Imaging Solution
              item Windows_PE_x86 Install 32 bit Windows OS
              item Windows_PE_x64 Install 64 bit Windows OS
              item PMagic Parted Magic Utility OS - 32 bit
              item PMagic64 Parted Magic Utility OS - 64 bit
              item GParted_x64 GParted Live 64 Bit
              choose --default fog.local --timeout 3000 target && goto ${target}
              :fog.local
              sanboot --no-describe --drive 0x80 || goto MENU
              :fog.memtest
              kernel memdisk initrd=memtest.bin iso raw
              initrd memtest.bin
              boot || goto MENU
              :fog.reginput
              kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=275000 web=http://192.168.77.146/fog/ consoleblank=0 rootfstype=ext4 storage=192.168.77.146:/images/ storageip=192.168.77.146 nvme_core.default_ps_max_latency_us=0 loglevel=4 mode=manreg
              imgfetch init_32.xz
              boot || goto MENU
              :fog.reg
              kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=275000 web=http://192.168.77.146/fog/ consoleblank=0 rootfstype=ext4 storage=192.168.77.146:/images/ storageip=192.168.77.146 nvme_core.default_ps_max_latency_us=0 loglevel=4 mode=autoreg
              imgfetch init_32.xz
              boot || goto MENU
              :fog.deployimage
              login
              params
              param mac0 ${net0/mac}
              param arch ${arch}
              param username ${username}
              param password ${password}
              param qihost 1
              isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
              isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
              param sysuuid ${uuid}
              :fog.multijoin
              login
              params
              param mac0 ${net0/mac}
              param arch ${arch}
              param username ${username}
              param password ${password}
              param sessionJoin 1
              isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
              isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
              param sysuuid ${uuid}
              :fog.sysinfo
              kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=275000 web=http://192.168.77.146/fog/ consoleblank=0 rootfstype=ext4 storage=192.168.77.146:/images/ storageip=192.168.77.146 nvme_core.default_ps_max_latency_us=0 loglevel=4 mode=sysinfo
              imgfetch init_32.xz
              boot || goto MENU
              :Ghost
              initrd http://${fog-ip}/Ghost/ghost-uni-new.iso
              chain memdisk iso raw ||
              param sysuuid ${uuid}
              :Windows_PE_x86
              kernel http://${fog-ip}/WinPE86/wimboot
              initrd http://${fog-ip}/WinPE86/bootmgr bootmgr
              initrd http://${fog-ip}/WinPE86/Boot/BCD BCD
              initrd http://${fog-ip}/WinPE86/Boot/boot.sdi boot.sdi
              initrd http://${fog-ip}/WinPE86/sources/boot.wim boot.wim
              boot
              param sysuuid ${uuid}
              :Windows_PE_x64
              kernel http://${fog-ip}/WinPE64/wimboot
              initrd http://${fog-ip}/WinPE64/bootmgr bootmgr
              initrd http://${fog-ip}/WinPE64/Boot/BCD BCD
              initrd http://${fog-ip}/WinPE64/Boot/boot.sdi boot.sdi
              initrd http://${fog-ip}/WinPE64/sources/boot.wim boot.wim
              boot
              param sysuuid ${uuid}
              :PMagic
              kernel http://${fog-ip}/PMagic/bzImage
              initrd http://${fog-ip}/PMagic/initrd.img
              initrd http://${fog-ip}/PMagic/fu.img
              initrd http://${fog-ip}/PMagic/m32.img
              initrd http://${fog-ip}/PMagic/files.cgz
              boot
              param sysuuid ${uuid}
              :PMagic64
              kernel http://${fog-ip}/PMagic/bzImage64
              initrd http://${fog-ip}/PMagic/initrd.img
              initrd http://${fog-ip}/PMagic/fu.img
              initrd http://${fog-ip}/PMagic/m64.img
              initrd http://${fog-ip}/PMagic/files.cgz
              boot
              param sysuuid ${uuid}
              :GParted_x64
              kernel http://${fog-ip}/GParted/vmlinuz vmlinuz boot=live config components union=overlay username=user noswap noeject ip= vga=788 fetch=tftp://${fog-ip}/GParted/filesystem.squashfs
              initrd http://${fog-ip}/GParted/initrd.img
              boot
              param sysuuid ${uuid}
              :bootme
              chain -ar http://192.168.77.146/fog/service/ipxe/boot.php##params ||
              goto MENU
              autoboot
              
              G 1 Reply Last reply Mar 20, 2020, 2:28 AM Reply Quote 0
              • T
                TheFunk35 @george1421
                last edited by Mar 19, 2020, 8:48 PM

                @george1421 could it have something to do with the fact that bzImage32 and init_32.xz sound like they are 32 bit? Maybe I should create a menu entry “Register 64 bit UEFI machine” and replace those values with bzImage and init.xz?

                G 1 Reply Last reply Mar 20, 2020, 2:24 AM Reply Quote 0
                • G
                  george1421 Moderator @TheFunk35
                  last edited by Mar 20, 2020, 2:24 AM

                  @TheFunk35 said in brand new dell latitude 3500:

                  bzImage32 and init_32.xz

                  That is just an artifact of calling the url directly instead of via the iPXE menu which defines the arch.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • G
                    george1421 Moderator @TheFunk35
                    last edited by Mar 20, 2020, 2:28 AM

                    @TheFunk35 said in brand new dell latitude 3500:

                    :fog.reg
                    kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=275000 web=http://192.168.77.146/fog/ consoleblank=0 rootfstype=ext4 storage=192.168.77.146:/images/ storageip=192.168.77.146 nvme_core.default_ps_max_latency_us=0 loglevel=4 mode=autoreg
                    imgfetch init_32.xz
                    boot || goto MENU

                    Well that was about what I expected its just a standard registration menu item. I also wanted to see if you had any additional kernel parameters that might be interfering with the boot, but no to that too.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by Mar 20, 2020, 6:59 AM

                      @TheFunk35 said in brand new dell latitude 3500:

                      It should be noted that I had previously tried the SATA controller in RAID ON mode and tried a registration previously and those attempts proceeded to boot the registration menu

                      Are you sure this is the case? Can you switch RAID mode back on and it proceeds booting to registration again?!

                      As we are not really sure you are seeing the exact same problem here I’d ask you to open a new topic on this. Makes things more clear and we can still cross link topics. So please open a new topic and post a picture of the actual exec error on screen there. I can move the other posts over to that new topic then.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      T 1 Reply Last reply Mar 20, 2020, 12:48 PM Reply Quote 0
                      • T
                        TheFunk35 @Sebastian Roth
                        last edited by Mar 20, 2020, 12:48 PM

                        @Sebastian-Roth I can do that. It is kind of the same issue. In RAID mode the registration option loads but it just never finds a hard drive. It errors out with the same error OP posted here (can’t find drives). I would assume because the Intel RAID controller hides the actual drives.

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