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FOG 1.6 Client autoupdate issue

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  • S
    Sebastian Roth Moderator
    last edited by Dec 17, 2019, 5:55 PM

    @Greg-Plamondon Yeah, good catch. I saw this but didn’t really think about it. Now that you mention it… would it be possible the machine updated to 0.11.17 and for some unknown reason contacted an older version FOG server and received 0.11.16 again? Can you check the event log on one of these machines as well?

    We definitely need the full client log to figure this one out. Please see if you can grab the log from one of these machines.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    G 1 Reply Last reply Dec 19, 2019, 4:40 PM Reply Quote 0
    • G
      Greg Plamondon Testers @Sebastian Roth
      last edited by Dec 19, 2019, 4:40 PM

      @Sebastian-Roth I think this was caused by me. I was having issues with fog on the working 1.6 so I rolled back to an older snaphot of the VM. I then went back to Working 1.6 after 2 days. I still don’t see how the fog installer would allow a downgrade install?

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Dec 19, 2019, 4:53 PM

        @Greg-Plamondon said in FOG 1.6 Client autoupdate issue:

        I still don’t see how the fog installer would allow a downgrade install?

        Definitely shouldn’t happen! I will look into this.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Dec 20, 2019, 9:01 PM

          @Greg-Plamondon I’ve tested and checked the code. From my point of view it’s impossible that a switch to an old server (or manual adjustment of the fog-client version number) can cause a downgrade! My assumption was wrong. So question remains. Are you absolutely sure you don’t have some kind of GPO in place that pushes out a fog-client install??

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          G 1 Reply Last reply Dec 23, 2019, 12:55 PM Reply Quote 0
          • G
            Greg Plamondon Testers @Sebastian Roth
            last edited by Greg Plamondon Dec 23, 2019, 6:57 AM Dec 23, 2019, 12:55 PM

            @Sebastian-Roth I am positive we do not deploy the fog client with group policy.
            Even with group policy, it wouldn’t install over the existing without removing the old unless the installer permits it.

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Dec 24, 2019, 12:44 PM

              @Greg-Plamondon Manually testing to install 0.11.16 while 0.11.17 was already installed I found out that this is actually possible and causing the described issue. Obviously something our previous fog-client developer never considered. I will look into how we can prevent from this happening within the installer.

              But I am still fairly sure this cannot happen through the auto updater! So I really wonder what other means of automatic deployment you use? GPO, sysprep, PDODeploy?

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              D 1 Reply Last reply Mar 10, 2020, 2:42 PM Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Jan 11, 2020, 4:29 PM

                @Greg-Plamondon Any news on this topic? While I am still not exactly sure how this could happen I still haven’t found anything in the fog-client code that would convince me it’s something we can fix. I have worked a lot on that code in the last two weeks.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • D
                  ddo @Sebastian Roth
                  last edited by Mar 10, 2020, 2:42 PM

                  @Sebastian-Roth This is my current issue and I am currently working to have to fixed. I have both 0.11.16 and 0.11.17 after I tried to reimage my workstation with an older image. I use sysprep as my means of automatic deployment.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Mar 10, 2020, 5:30 PM

                    @ddo What exactly is your issue?! Please post more information.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    D 1 Reply Last reply Mar 11, 2020, 10:34 AM Reply Quote 0
                    • D
                      ddo @Sebastian Roth
                      last edited by Mar 11, 2020, 10:34 AM

                      @Sebastian-Roth After I run sysprep on an image, I noticed that both FOG Service 0.11.17 and 0.11.16 are installed on the image. When I deploy that image, I am unable to push snapins to the workstation. I get the same errors in the fog.log that Greg posted.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Mar 13, 2020, 6:04 AM

                        @ddo Do you have some GPOs or other means of software deployment in place that would install 0.11.16 after 0.11.17 was installed?? I have done some intense testing on this back in the days when this came up and I am fairly sure it’s not FOG doing this by itself. But it is possible due to missing checks in the MSI installer if you use other means of deployment alongside.

                        Solution: Uninstall both, re-install one, maybe even use the latest release 0.11.19.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
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