• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Image capturing: Updating Database...Failed

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    4
    23
    2.6k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      Sebastian Roth Moderator
      last edited by

      @EStegenburgs Do you use CentOS 7 or 8? I will do a test setup and see if I can replicate the issue.

      Used the settings as here: https://wiki.fogproject.org/wiki/index.php/FOG_on_an_Isolated_Network

      Do you also have an isolated network setup or do you just mean you answered the installer questions similar to what we have in the wiki article?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      E 1 Reply Last reply Reply Quote 0
      • E
        EStegenburgs @Sebastian Roth
        last edited by

        @Sebastian-Roth CentOS 7. I am using the systems as described in the first post.
        Also, yes, I have an isolated network in the VirtualBox environment.

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @EStegenburgs What exactly do you mean by “isolated network in the VirtualBox environment”? Is it set to host only, NAT, NAT network, bridged? While I don’t think any specific VM network setting can cause this issue it’s still be good to know just in case.

          I’ve just done a complete fresh minimal CentOS 7 install. First I setup a VirtualBox VM with bridged network, ran the CentOS 7 installer followed by these commands:

          # yum update
          # sed -i.bak 's/^.*\SELINUX=enforcing\b.*$/SELINUX=permissive/' /etc/selinux/config
          # systemctl stop firewalld
          # systemctl disable firewalld
          # reboot
          

          Now when it’s back up I checked SELinux and firewall:

          # getenforce
          Permissive
          # iptables -L -n -v
          Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
           pkts bytes target     prot opt in     out     source               destination         
          
          Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
           pkts bytes target     prot opt in     out     source               destination         
          
          Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
           pkts bytes target     prot opt in     out     source               destination         
          

          Now downloaded and installed FOG:

          curl -L -o 1.5.7.tar.gz https://github.com/FOGproject/fogproject/archive/1.5.7.tar.gz
          tar xzf 1.5.7.tar.gz
          cd fogproject-1.5.7/bin/
          ./installfog.sh
          

          Following all the instructions, updated the schema and then tried to connect via FTP from localhost and from an external machine.

          Listing from FileZilla connect:

          Status:	Connecting to 192.168.24.130:21...
          Status:	Connection established, waiting for welcome message...
          Response:	220 (vsFTPd 3.0.2)
          Command:	USER fogproject
          Response:	331 Please specify the password.
          Command:	PASS ************
          Response:	230 Login successful.
          Command:	SYST
          Response:	215 UNIX Type: L8
          Command:	FEAT
          Response:	211-Features:
          Response:	 EPRT
          Response:	 EPSV
          Response:	 MDTM
          Response:	 PASV
          Response:	 REST STREAM
          Response:	 SIZE
          Response:	 TVFS
          Response:	 UTF8
          Response:	211 End
          Command:	OPTS UTF8 ON
          Response:	200 Always in UTF8 mode.
          Status:	Connected
          Status:	Retrieving directory listing...
          Command:	PWD
          Response:	257 "/home/fogproject"
          Command:	TYPE I
          Response:	200 Switching to Binary mode.
          Command:	PASV
          Response:	227 Entering Passive Mode (192,168,24,130,22,169).
          Command:	LIST
          Response:	150 Here comes the directory listing.
          Response:	226 Directory send OK.
          Status:	Calculating timezone offset of server...
          Command:	MDTM warnfogaccount.sh
          Response:	213 20191201151442
          Status:	Timezone offsets: Server: 0 seconds. Local: 3600 seconds. Difference: 3600 seconds.
          Status:	Directory listing successful
          

          localhost command line FTP:

          Trying ::1...
          ftp: connect to address ::1Connection refused
          Trying 127.0.0.1...
          Connected to localhost (127.0.0.1).
          220 (vsFTPd 3.0.2)
          Name (localhost:root): fogproject
          331 Please specify the password.
          Password:
          230 Login successful.
          Remote system type is UNIX.
          Using binary mode to transfer files.
          ftp> ls
          227 Entering Passive Mode (127,0,0,1,148,218).
          150 Here comes the directory listing.
          -rwxr-xr-x    1 0        0             681 Dec 01 15:14 warnfogaccount.sh
          226 Directory send OK.
          ftp> 221 Goodbye.
          

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          E 1 Reply Last reply Reply Quote 0
          • E
            EStegenburgs @Sebastian Roth
            last edited by

            @Sebastian-Roth said in Image capturing: Updating Database...Failed:

            What exactly do you mean by “isolated network in the VirtualBox environment”? Is it set to host only, NAT, NAT network, bridged?

            The first network adapter is NAT (enp0s3), and the second one is VM internal (enp0s8).

            E 1 Reply Last reply Reply Quote 0
            • E
              EStegenburgs @EStegenburgs
              last edited by

              When I meant “isolated”, FOG is set up to use the internal network through the second adapter enp0s8.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                @EStegenburgs said:

                The first network adapter is NAT (enp0s3), and the second one is VM internal (enp0s8).

                So when the installer asks you about which network adapter you want to use, what did you say? I have to admit that my setup is a little different and that I have not tested it this way yet. But I remember there is an issue in the installer script with network adapter enumeration. Possibly this is causing the issue for you in the end. On the other hand I do wonder that PXE boot seems to work find then.

                Do you still get the Error: Failed to retrieve directory listing when trying to connect via FTP?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                E 2 Replies Last reply Reply Quote 1
                • E
                  EStegenburgs @Sebastian Roth
                  last edited by

                  @Sebastian-Roth What FOG installation settings did you use? It looks like you are not using FOG DHCP, in such case you would need to configure an external server for PXE boot, right? Also, did you do any vsFTPd configuration? ftp localhost on CentOS worked but I am struggling with the remote FileZilla connection.

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @EStegenburgs I do use the FOG DHCP and there should be no need to manually adjust vsftpd.conf.

                    All installer questions I answered as the are by default except for DHCP where no is default but I said yes.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • Greg PlamondonG
                      Greg Plamondon Testers
                      last edited by

                      I had a similar problem but I found that it was my max connections.

                      mysql -e"show status like '%used_connections%'"
                      +----------------------+-------+
                      | Variable_name        | Value |
                      +----------------------+-------+
                      | Max_used_connections | 224   |
                      +----------------------+-------+
                      
                      
                      mysql -e"SHOW VARIABLES LIKE '%max_connections%'"
                      +-----------------------+-------+
                      | Variable_name         | Value |
                      +-----------------------+-------+
                      | extra_max_connections | 1     |
                      | max_connections       | 1000  |
                      +-----------------------+-------+
                      

                      Mariadb max_connections default Value: 151
                      I increased mine to 1000 and my DB connection issues seem to have gone away.

                      1 Reply Last reply Reply Quote 0
                      • E
                        EStegenburgs @Sebastian Roth
                        last edited by

                        @Sebastian-Roth So, in the end, I have entirely switched to a bridged network solution, and everything is working fine now. It seems that the problem was, in fact, as you mentioned, about the issue in the installer script with network adapter enumeration. But that also means it is some type of bug - all captures of an image were successful, only failed at the very end trying to update the database.

                        The difference that I noticed between bridged and internal NAT configuration is that in the latter one, the FOG installer script at the very beginning complains that net-tools is not installed. When it asked about the network adapters, it couldn’t get an IP at first because it tried to use a network adapter enp0s3 enp0s8 (NAT adapter for internet connection and internal NAT adapter), at which point I had to specify to use enp0s8 adapter manually.

                        1 Reply Last reply Reply Quote 0
                        • 1
                        • 2
                        • 2 / 2
                        • First post
                          Last post

                        145

                        Online

                        12.0k

                        Users

                        17.3k

                        Topics

                        155.2k

                        Posts
                        Copyright © 2012-2024 FOG Project