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    Snapin Help: Installing Sophos Without User Interaction Post Image

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    • K
      K.Hays @madeyem
      last edited by

      @madeyem I’ll give it a try!! Thank you!

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      • K
        K.Hays @madeyem
        last edited by

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        • K
          K.Hays @madeyem
          last edited by K.Hays

          @madeyem I suppose my question is then, how would you uninstall the components separately? I could possibly do it with a batch file but is there a more simple way? Another thing, we are running cloud based management. We don’t have a dedicated server. Would that affect this process at all?

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          • M
            madeyem @K.Hays
            last edited by

            @K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:

            @madeyem I suppose my question is then, how would you uninstall the components separately? I could possibly do it with a batch file but is there a more simple way?

            I just uninstall the other components manually before I shutdown the PC to take the image. If you wait too long after uninstalling, Sophos will re-install again. I assume you could somehow do this via script.

            Another thing, we are running cloud based management. We don’t have a dedicated server. Would that affect this process at all?

            That I don’t know.

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            • K
              K.Hays @madeyem
              last edited by

              @madeyem I’m sorry if this is a dumb question but sophos is new to me/us, how do you go about uninstalling specific components in sophos. How do you do it manually?

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              • M
                madeyem @K.Hays
                last edited by

                @K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:

                @madeyem I’m sorry if this is a dumb question but sophos is new to me/us, how do you go about uninstalling specific components in sophos. How do you do it manually?

                Assuming you have Windows: Control Panel -> Programs and Features

                alt text

                and there you uninstall everything except Sophos Auto Update.

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                • K
                  K.Hays @madeyem
                  last edited by

                  @madeyem I see. We do have windows but those options do not appear for us. We just have the one “Sophos Anti-Virus”. I’m going to do a fresh install and see what I get.

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                  • K
                    K.Hays @madeyem
                    last edited by

                    @madeyem Specifically I only get one option in uninstall programs which is “Sophos Endpoint Agent”. I’m assuming that it has to do with the fact that our management is cloud based. I think i may try using a batch file to uninstall the components I see in your picture, and see how that works. Alternatively i could use a batch to disable them before image, and then a snapin to re enable them after image? Just throwing ideas around now.

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                    • M
                      madeyem @K.Hays
                      last edited by

                      @K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:

                      @madeyem Specifically I only get one option in uninstall programs which is “Sophos Endpoint Agent”. I’m assuming that it has to do with the fact that our management is cloud based.

                      Yes, that might be the reason, we use Standalone Endpoint, nothing cloud based.

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                      • K
                        K.Hays @madeyem
                        last edited by

                        @madeyem Gotchya. Well, I did find (through a lot of digging. For whatever reason they don’t really advertise these things) that in April Sophos put out a small guide on how to create a “gold” Image. I’ll post the link but basically you can stop services and delete specific host information, then immediately create the image. When you blast it out, it should then come back up and sync. I’m making a batch file to quicken the process, and then i’m going to test it out. Here’s the link

                        https://community.sophos.com/kb/en-us/120560

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                        • K
                          K.Hays
                          last edited by

                          It seems like for the most part this worked. Thanks for your help @madeyem ! I suppose this is solved now.

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