We use Sophos AV, too, and before sysprepping and pulling the image I uninstall Sophos AV, but just the program itself, not the Auto-Update application, which is separate.
After putting the image on another PC, Sophos AV is automatically installed via the Auto-Update, that was still on the image (including the update information, i.e. where to download it from). Has always worked for me this way.
I have to take back, what I said earlier.
When I first tried to migrate the database, I apparently did something wrong while exporting the db, because the size of the dump wasn’t nearly as big as it is now, when I tried it again. I now was able to successfully import the database and I have hosts, image definitions and users showing up properly in the web interface.
The next step is to perform all of this on my actual FOG server, as this was only a test with a VM.
Thanks for the help everyone!
Before you take the image:
After the deploy Sophos should now automatically install. At least that’s how I do it, no Snapins needed.
Sounds like it could be the problem described here:
https://forums.fogproject.org/topic/10006/ubuntu-is-fog-s-enemy?page=1
@matt-lowrey said in FOG and UEFI/M.2 SSD:
I’m going to attempt to create a new fresh image using AHCI instead of RAID. If this works, I have no problem using AHCI instead of RAID.
Ok, but you can switch your existing RAID On Windows installation to AHCI, following the steps from the link. I did it with my new Dell Optiplex 5070 SFF, which came with an RAID On installation of Windows 10. I also had to disable Secure Boot and enable UEFI Network stack in BIOS to make it bootable with FOG.
@matt-lowrey said in FOG and UEFI/M.2 SSD:
No, the system doesn’t boot if I leave it on AHCI. It bluescreens with an “Inaccessible boot device” error.
Follow these steps to make Windows boot in AHCI mode:
https://support.thinkcritical.com/kb/articles/switch-windows-10-from-raid-ide-to-ahci
Is it really necessary for you to have the PC run in raid on mode? If not, leave it at AHCI.
@K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:
@madeyem Specifically I only get one option in uninstall programs which is “Sophos Endpoint Agent”. I’m assuming that it has to do with the fact that our management is cloud based.
Yes, that might be the reason, we use Standalone Endpoint, nothing cloud based.
@K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:
@madeyem I’m sorry if this is a dumb question but sophos is new to me/us, how do you go about uninstalling specific components in sophos. How do you do it manually?
Assuming you have Windows: Control Panel -> Programs and Features
and there you uninstall everything except Sophos Auto Update.
@K-Hays said in Snapin Help: Installing Sophos Without User Interaction Post Image:
@madeyem I suppose my question is then, how would you uninstall the components separately? I could possibly do it with a batch file but is there a more simple way?
I just uninstall the other components manually before I shutdown the PC to take the image. If you wait too long after uninstalling, Sophos will re-install again. I assume you could somehow do this via script.
Another thing, we are running cloud based management. We don’t have a dedicated server. Would that affect this process at all?
That I don’t know.
Before you take the image:
After the deploy Sophos should now automatically install. At least that’s how I do it, no Snapins needed.
I have to take back, what I said earlier.
When I first tried to migrate the database, I apparently did something wrong while exporting the db, because the size of the dump wasn’t nearly as big as it is now, when I tried it again. I now was able to successfully import the database and I have hosts, image definitions and users showing up properly in the web interface.
The next step is to perform all of this on my actual FOG server, as this was only a test with a VM.
Thanks for the help everyone!
By this time, I’m pretty sure, that the problem lies in the different database structures in FOG 0.32 and 1.3.x. After I imported the hosts from 0.32, not only are they not listed on the web interface, but I also can’t add a host manually anymore, so the import from 0.32 apparently messes up the databases somehow. I installed phpmyadmin to check the databases after the import and the field hmHostID from hostMAC is completely empty. If you add a host manually (it works before the import), this is not the case and it shows up properly on the web interface.
I guess, as long as someone doesn’t write something up, that particularly makes it possible to import from the old into the new database structure, we won’t be able to successfully import the hosts from 0.32.
If someone comes up with a way, that is working, please share.