@george1421 We have a Dhcp relay, and a total of 5 different subnets. The dhcp is also running Microsoft server 2008. We may try to bring the client pc and the capture device to the Dhcp on Friday.

@fredlwal You could go under the host you’re working with, then to basic tasks, then click advanced. That gives you a drop down menu where you should see fast or full/normal wipe towards the bottom.

@george1421 ok, Currently doing that now

@Wayne-Workman True, but the reason i posted this was not solved by reloading. In fact reloading hadn’t helped with it at all before posting this, because i did have 14.04 + Trunk at one point and was still getting this error. The issue behind the original post was PXE-E32 error which was solved by changing option 66 and 67 for not only just the dhcp servers, but all of the ip pools also, which is something we hadn’t thought to check until wireshark showed somewhere it was set to the old fog server. But, we now have fog up and running regardless, so thanks everyone! You’re all great!

@JJ-Fullmer Thank you for the reply! Even after it’s been so long haha. I’ve been meaning to come back to this but it isn’t necessary for me until a break when it’s time to maintenance these computers. I will definitely try this when the opportunity arises. I did try to PXE boot one the other day and noticed that it got further than it had during the time this post was made. It still did not work and I didn’t pursue it any further, but with your guide it seems hopeful! Thank you again!

@george1421 This worked! Thanks a bunch, this is going to cut down maintenance time on these tablets immensely. Also thanks to everyone who took the time to look into this!

The solution was to boot directly to the FOS engine using this guide:
https://forums.fogproject.org/topic/7727/building-usb-booting-fos-image/8

It did still take a usb hub, correct Ethernet adapters, and a flash drive but that is perfectly fine.

It seems like for the most part this worked. Thanks for your help @madeyem ! I suppose this is solved now.

@madeyem Gotchya. Well, I did find (through a lot of digging. For whatever reason they don’t really advertise these things) that in April Sophos put out a small guide on how to create a “gold” Image. I’ll post the link but basically you can stop services and delete specific host information, then immediately create the image. When you blast it out, it should then come back up and sync. I’m making a batch file to quicken the process, and then i’m going to test it out. Here’s the link

https://community.sophos.com/kb/en-us/120560

@madeyem Specifically I only get one option in uninstall programs which is “Sophos Endpoint Agent”. I’m assuming that it has to do with the fact that our management is cloud based. I think i may try using a batch file to uninstall the components I see in your picture, and see how that works. Alternatively i could use a batch to disable them before image, and then a snapin to re enable them after image? Just throwing ideas around now.

@madeyem I see. We do have windows but those options do not appear for us. We just have the one “Sophos Anti-Virus”. I’m going to do a fresh install and see what I get.

@madeyem I’m sorry if this is a dumb question but sophos is new to me/us, how do you go about uninstalling specific components in sophos. How do you do it manually?

@madeyem I suppose my question is then, how would you uninstall the components separately? I could possibly do it with a batch file but is there a more simple way? Another thing, we are running cloud based management. We don’t have a dedicated server. Would that affect this process at all?

@madeyem I’ll give it a try!! Thank you!

SERVER

• FOG Version: 1.5.4
  OS: Debian

Description: The ultimate goal here is to install Sophos silently in the background through a snapin if not by other means. I’d love it to be able to just deploy after an image so that there is no user interaction required aside from just checking the machine to assure that everything worked. Sophos has to be installed after image or it won’t interact correctly with Sophos Central. I have the snapin setup up through a couple different means (The EXE and a batch file that points to a local file I left on the image. Side note: There is no MSI available for Sophos) Neither of them work from the login screen. If I am signed in, no problem. I was wondering if anyone had insight as to how we can make this work. It seems like it needs an active desktop, or at least a user account as I can lock the computer, and it will still install.

Here’s some insight on how our images are constructed. We setup up the computer and install all programs that can be installed first. We leave it off of the domain named generically so that after the image Fog renames the computers, adds them to the domain, and then puts them in the correct OU’s. I would love to be able to keep this automated, but not sure if it’s possible the way we have it all set up currently.

If you have any ideas, please let me know. Thanks!

@george1421 Gotchya, that explains it, Thank you!

@george1421 Also, did these settings change after a certain update? On our old server we had these issues after an update when we were previously getting by alright.