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Hp prodesk 600 NVME Adata sx6000 randomaly failed deploy image

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  • S
    sgennadi
    last edited by sgennadi Dec 13, 2018, 7:12 AM Dec 13, 2018, 12:39 PM

    Hi, I have problem with hp prodesk 600 and adata m2 nvme sx6000 , fog version 1.5.5.2, kernel 4.19.1…
    Then I try deploy image I get error nvme0 abort status 0:0, nvme I/O timeout… some time deploy hang , some time continue deploy…

    1 Reply Last reply Reply Quote 0
    • G
      george1421 Moderator
      last edited by Dec 13, 2018, 12:55 PM

      Can you take a clear picture of the error with a mobile phone? Please post it here. Having the context of the error is almost as important as the error itself.

      Also ensure the firmware (BIOS) has been updated on these Prodesk 600 systems. It never hurts to ensure they are on the latest release especially when you see random responses.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      S 2 Replies Last reply Dec 13, 2018, 4:48 PM Reply Quote 0
      • S
        sgennadi
        last edited by Dec 13, 2018, 1:08 PM

        I have problem upload image… This is only my problem or problem in forum ?

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Dec 13, 2018, 2:22 PM

          @sgennadi This is specific to your hardware I suppose. Have you tried on a different PC (a bit older model)?

          As George said, please take a picture of the error and post here.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • S
            sgennadi @george1421
            last edited by Dec 13, 2018, 4:48 PM

            @george1421
            Something strange, I can’t upload pictures not from my iPhone , not from two different computers, then I try to upload pictures nothing happen… Can I upload pictures to you email and you post it here ?

            G 1 Reply Last reply Dec 13, 2018, 4:52 PM Reply Quote 0
            • G
              george1421 Moderator @sgennadi
              last edited by Dec 13, 2018, 4:52 PM

              @sgennadi FWIW, I’ve had to email pictures from my phone to my gmail account and then upload them using a personal computer from gmail to the fog forum. I know its a bit of a pain, but that way works the best.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              S 1 Reply Last reply Dec 13, 2018, 4:58 PM Reply Quote 0
              • S
                sgennadi @george1421
                last edited by sgennadi Dec 13, 2018, 11:00 AM Dec 13, 2018, 4:58 PM

                @george1421
                I am not new on this forum and upload pictures many times but now upload not work neither phone nor computers… I click upload picture chose picture then noting happen

                G 1 Reply Last reply Dec 13, 2018, 5:03 PM Reply Quote 0
                • G
                  george1421 Moderator @sgennadi
                  last edited by george1421 Dec 13, 2018, 11:03 AM Dec 13, 2018, 5:03 PM

                  @sgennadi Hmm…

                  I agree @Developers the forum sites are not allowing picture upload. The drag and drop upload actually freezes my browser session using FF under Linux Mint. I have also noticed that really old posts are showing up when browsing forum topics. Not sure if that is related to a recent update or not.

                  @sgennadi As a workaround, can you upload the image to a google drive and publicly share it or some other photobucket site?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 0
                  • S
                    sgennadi @george1421
                    last edited by sgennadi Dec 13, 2018, 11:14 AM Dec 13, 2018, 5:09 PM

                    @george1421

                    Uploaded Images to Google Drive
                    Sometimes image deployed successful and nvme error not appear , sometimes hang after this error message , sometimes hang at the and after restore image and trying resize partition… , sometimes deploy image successful after error appear

                    G 1 Reply Last reply Dec 13, 2018, 5:13 PM Reply Quote 0
                    • G
                      george1421 Moderator @sgennadi
                      last edited by Dec 13, 2018, 5:13 PM

                      @sgennadi Excellent pictures. They all tell use that sgdisk utility is having an issue with these nvme drives. While that doesn’t drive us to an immediate answer, it gets us closer.

                      I realize you are using HP computers, on the Dell computers they have a disk controller option called Raid-on. This is a specific mode related to intel rapid store controllers. Does HP have a similar setting. This might be on the page/setting that allows you to set ATA/AHCI/Raid-On mode.

                      Also again, do these prodesk 600’s have the latest firmware installed?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      S 1 Reply Last reply Dec 13, 2018, 5:20 PM Reply Quote 0
                      • S
                        sgennadi @george1421
                        last edited by Dec 13, 2018, 5:20 PM

                        @george1421
                        Latest firmware HP Prodesk 600 G4 pci mt
                        Latest Adata firmware
                        AHCI/Raid-On mode I can check at Sunday …

                        G 1 Reply Last reply Dec 13, 2018, 5:28 PM Reply Quote 0
                        • G
                          george1421 Moderator @sgennadi
                          last edited by Dec 13, 2018, 5:28 PM

                          @sgennadi said in Hp prodesk 600 NVME Adata sx6000 randomaly failed deploy image:

                          AHCI/Raid-On mode I can check at Sunday …

                          If there is such a setting set it to ahci mode and see if you have the same results. It may not have an impact since we are talking about NVMe here and not SATA attached storage.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          S 1 Reply Last reply Dec 16, 2018, 8:50 AM Reply Quote 0
                          • S
                            sgennadi @george1421
                            last edited by Dec 16, 2018, 8:50 AM

                            @george1421
                            No option ATA/AHCI
                            Only Intel Optane enable/disable ( Enable fog don’t detect disk)

                            S 1 Reply Last reply Dec 16, 2018, 11:18 AM Reply Quote 0
                            • S
                              sgennadi @sgennadi
                              last edited by sgennadi Dec 17, 2018, 1:31 AM Dec 16, 2018, 11:18 AM

                              I tried replace adata ssd with intel 6 series m2 ssd and image deployed without any issues…
                              Seems to be compatibility problem with Realtek RTS5760 SSD controller …

                              G 1 Reply Last reply Dec 16, 2018, 12:46 PM Reply Quote 0
                              • G
                                george1421 Moderator @sgennadi
                                last edited by Dec 16, 2018, 12:46 PM

                                @sgennadi How does that disk interface with the system, is it via sata or a M.2 slot? I’m a bit curious about how the realtek controller fits into the solution.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                S 1 Reply Last reply Dec 17, 2018, 7:39 AM Reply Quote 0
                                • S
                                  sgennadi @george1421
                                  last edited by Dec 17, 2018, 7:39 AM

                                  @george1421
                                  Intel m2 ssd
                                  I have 600 HP with Adata sx6000 m2 all of them have some problem, then I change ssd to Intel m2 all work fine ( SX6000 use new realtek controller , may be firmware compatibility problem)

                                  G 1 Reply Last reply Dec 17, 2018, 11:45 AM Reply Quote 0
                                  • G
                                    george1421 Moderator @sgennadi
                                    last edited by Dec 17, 2018, 11:45 AM

                                    @sgennadi ok the SX6000 IS the the PCIE/NVMe M.2 storage card, gotcha.

                                    I did a quick google search and only found one post where they were talking about getting crc errors in their drive. There is also an ssd toolbox created by adata that can inspect the drive. I’m wondering if there is a firmware update for the drive that might address this error. Lastly since this drive is so new, there may not be a linux driver available yet to properly manage this drive so its using the generic nvme controller driver that is giving you that error.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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