Black screen when attempting to Perform full registration and inventory on Dell Latitude 5580
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@lukebarone I know these are super new, but are there firmware updates for these ? Are you on the latest release?
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@george1421 No I’m not, I am installing the update now (Thank you Dell for letting us update the BIOS without Windows!)
Reporting back… with the newest firmware released, the same effect is seen.
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@lukebarone I guess for me this is a bit confusing since both quick registration and full registration boot the same engine, they only run different scripts inside of FOS.
I can show you what the iPXE menu looks like. I know it will not mean anything to you but you can see the kernel parameters are exactly the same except for the last which tells FOS what to do.
:fog.reginput kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=255000 web=192.168.1.53/fog/ consoleblank=0 rootfstype=ext4 mdraid=true vga=792 storage=192.168.1.53:/images/ storageip=192.168.1.53 loglevel=4 mode=manreg imgfetch init_32.xz boot || goto MENU :fog.reg kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=255000 web=192.168.1.53/fog/ consoleblank=0 rootfstype=ext4 mdraid=true vga=792 storage=192.168.1.53:/images/ storageip=192.168.1.53 loglevel=4 mode=autoreg imgfetch init_32.xz boot || goto MENUThe key is
mode=to tell FOS what to do. So I don’t understand why autoreg works and manreg crashes FOS (because you say after bzImage and init.xz are transferred manreg causes FOS to crash. There has to be something more going on here. -
It’s not even making it to the point of “man reg” so
mode=isn’t even in play. It starts loading, and on release it passes it back. Is there a specific sequence that quick reg is going through that full reg is not following?(For example: Cold Boot on full reg, warm boot on quick reg, or vice versa)
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@tom-elliott As far as I know, it happens every time. Same result on 3 different laptops of the same model/shipment.
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In case it matters…
/var/www/fog/service/ipxe# ls -lah total 48M drwxr-xr-x 4 fog www-data 4.0K Jan 24 2017 . drwxr-xr-x 3 www-data www-data 4.0K May 31 2016 .. -rw-r--r-- 1 fog www-data 1.1K May 31 2016 advanced.php drwxr-xr-x 2 fog fog 4.0K Sep 9 2016 backup -rw-r--r-- 1 fog www-data 44K May 31 2016 bg.png -rw-r--r-- 1 fog www-data 756 May 31 2016 boot.php -rwxr-xr-x 1 fog fog 5.9M Sep 9 2016 bzImage -rwxr-xr-x 1 fog fog 6.4M Sep 9 2016 bzImage32 -rw-r--r-- 1 fog www-data 230K May 31 2016 grub.exe -rw-r--r-- 1 root root 16M Jul 16 2016 init_32.xz -rw-r--r-- 1 root root 18M Jul 16 2016 init.xz -rw-r--r-- 1 fog www-data 25K May 31 2016 memdisk -rw-r--r-- 1 fog www-data 1.8M May 31 2016 memtest.bin drwxr-xr-x 2 root root 4.0K Sep 9 2016 old -
@lukebarone I realize that my FOG-Pi server has been hacked up a bit but I’m having a hard time connecting the dots here. You say you have fog 1.4.4, but your files are from jul-sep 2016. I don’t know how you have linux kernel 4.13.4. Can you confirm? On my FOG-I server all of the files are from mid to late 2017. From the same directory where you posted the listing, key in
sudo files bzImageand confirm the kernel release. -
@george1421 According to Tom’s post FOG 1.4.4 was released in Jul 2017
ref: https://forums.fogproject.org/topic/10341/fog-1-4-4-officially-releasedI’m only raising the issue because you may have an old install with old kernels causing this strange behavior.
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@george1421 That’s a fair point! Good thing I posted that…
/var/www/fog/service/ipxe# file bzImage bzImage: Linux kernel x86 boot executable bzImage, version 3.15.6 (root@debian64) #1 SMP PREEMPT Fri Jul 18 23:58:44 EDT 2, RO-rootFS, swap_dev 0x5, Normal VGA /var/www/fog/service/ipxe# file bzImage32 bzImage32: Linux kernel x86 boot executable bzImage, version 4.1.0 (root@debian64) #1 SMP PREEMPT Tue Jun 23 13:28:27 EDT 20, RO-rootFS, swap_dev 0x6, Normal VGAI’m out of my network right now, so I can’t confirm from the web site… But I think I may need to
chownthose files to www-data for the FOG management portal to update… Am I right? -
@lukebarone Just looking at the dates on some of the files, it might appear that you have FOG 1.3.0RC or even the 1.2.0 trunk build. I can’t personally believe that, its only a guess.
The FOG webgui says you have 1.4.4 installed?
Hold off on updating them until we understand what is going on. The kernels and the inits should be updated at the same time. We will do this via the linux console once we understand what you have installed.
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@george1421 OK, here’s the history:
Started with FOG 0.32. Upgraded slowly, until last week, to a GIT version of 1.33. I was advised to upgrade to the newest version, so I went to the latest regular build, 1.44.
I downloaded it on my server, unzipped, and used the
./bin/installfog.shscript to install it (accepting the current configuration). Upgraded the database when prompted, then went on my merry way.It should be 1.44, all around. It’s no longer on a GIT version.
Hope this helps
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@lukebarone Is there any chance we can get you to reclone the git repository and rerun 1.4.4 installer? I know the tarball route works, but I’d like to get us back to a know state and not a patched up one. If we have to get the developers on this issue they will require the system to be in a consistent state. I think we can get there and your issues should go away. We’ll get you back on solid ground now we understand what is wrong.
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@george1421 OK, I have the newest GIT version downloaded… Heading back to the office to install it. Will report back soon
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@lukebarone said in Black screen when attempting to Perform full registration and inventory on Dell Latitude 5580:
GIT version downloaded
The context of this confuses me. Does your FOG server have internet access either direct or indirect via a proxy server?
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@george1421 If your fog server does have internet access I would prefer if you use this route to install FOG
sudo -i git clone https://github.com/FOGProject/fogproject.git /root/fogproject cd /root/fogproject cd bin ./installfog.sh -
@lukebarone Interesting turning point in this thread I see. Just want to add another thing to look at. Please run
ls -al /var/www/ ls -al /var/www/fog/ ls -al /var/www/html/Possibly there is some old link pointing a wrong direction which causes the issue?!?
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~# ls -al /var/www/ total 32 drwxr-xr-x 6 root root 4096 Feb 8 2017 . drwxr-xr-x 13 root root 4096 Oct 31 2014 .. drwxr-xr-x 12 www-data www-data 4096 May 31 2016 fog drwxr-xr-x 12 www-data www-data 4096 Mar 22 2013 fog_orig drwxr-xr-x 12 www-data www-data 4096 Jul 3 2014 fog.prev drwxr-xr-x 4 root root 4096 Jan 15 10:58 html -rw-r--r-- 1 root root 177 Dec 4 2012 index.html -rw-r--r-- 1 root root 45 Jul 3 2014 index.php ~# ls -al /var/www/fog/ total 56 drwxr-xr-x 12 www-data www-data 4096 May 31 2016 . drwxr-xr-x 6 root root 4096 Feb 8 2017 .. drwxr-xr-x 2 www-data root 4096 May 31 2016 av drwxr-xr-x 2 www-data www-data 4096 May 31 2016 client drwxr-xr-x 3 www-data www-data 4096 May 31 2016 commons -rw-r--r-- 1 www-data www-data 1406 May 31 2016 favicon.ico -rw-r--r-- 1 www-data www-data 50 May 31 2016 index.php drwxr-xr-x 7 www-data www-data 4096 May 31 2016 lib drwxr-xr-x 12 www-data www-data 4096 May 31 2016 management drwxr-xr-x 4 www-data www-data 4096 May 31 2016 mobile drwxr-xr-x 3 www-data www-data 4096 May 31 2016 public drwxr-xr-x 3 www-data www-data 4096 May 31 2016 service drwxr-xr-x 2 www-data www-data 4096 May 31 2016 status drwxr-xr-x 2 www-data www-data 4096 May 31 2016 wol ~# ls -al /var/www/html/ total 20 drwxr-xr-x 4 root root 4096 Jan 15 10:58 . drwxr-xr-x 6 root root 4096 Feb 8 2017 .. drwxr-xr-x 11 www-data www-data 4096 Jan 15 11:00 fog -rw-r--r-- 1 root root 45 May 31 2016 index.php drwxr-xr-x 3 root root 4096 Feb 9 2017 ISO -
@george1421 Yes, that is the method I download with GIT.
I followed the instructions, and now have the latest trunk version, SVN Revision 6077. Do you want me to try the Full Registration again?
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@lukebarone Lets make sure your kernels are current first, please.
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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@george1421 lets also confirm that the correct path is /var/www/ html/ fog/service/ipxe
