@JJ-Fullmer This was it, thank you!!
Everything I read kept telling me this machine was x86 based and there is no hint in the BIOS or the serial number lookup tool, of it running an ARM processor(other then “Elite”). We are going to return these machines to the vendor, so problem solved for us.
Would be interested in hearing about future support for ARM in FOG because I’m sure this isn’t the last time we will cross paths with it.