@abolajioriola Well this makes no sense at all. Same model and same firmware and same FOS linux kernel they should act the same.
If you have one laptop you know that works and one you know not work we can try to figure out the differences.
It will take some work on your side to get me the info I need. Its not hard but has a few steps.
First start with one or the other, for this discussion lets use the no working keyboard. Take that computer and schedule a deployment task to it, but before you hit the schedule task button, tick the debug checkbox. Now schedule the task (no worries we will not deploy anything at this time). Now pxe boot the computer, you should see several screens of text you need to clear with the enter key. Eventually you will be dropped to the fos linux command prompt.
This next part will make your debugging a bit easier. We will enable you to connect to the FOS Linux (target) computer over the network.
- Give root a password. Make it simple because it will be reset at next reboot. Use the following command from the FOS Linux (target) computer.
passwd
give it a simple password like hello. Since we are discussing the not working keyboard, you may need to use an external keyboard here. It will be interesting to know if you can type on the not working keyboard at this point.
- Now get the ip address of the target computer with this command
ip a s
- With that information ssh to the target computer using ssh or putty. Login as root and the password you just set it to.
Putty or ssh from a windowed environment will allow you to copy and paste commands to the target computer from these instructions.
From the ssh/putty shell to the target computer key in and copy out the following.
uname -a
lspci -knn
Copy those results out and post in this thread. Next use WinSCP/scp program to remote into the target computer and download the file /var/log/syslog
to your computer and rename it to not_working.txt Post the results in this thread.
Now do the same with the other computer (working one) and post the results here. I will review the information and see if I can identify what is or isn’t working between the two.
Now finally you will need to go into the fog server and tasks and purge the two tasks related to these computers.