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    Imaging Causes Phone Problems.

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    FOG Problems
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    • M
      matthewk2010
      last edited by

      Server
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      • Jaymes DriverJ
        Jaymes Driver Developer
        last edited by Jaymes Driver

        wait… what? Please elaborate on the issue you are having.

        If you are talking about VOIP phones, you need to separate the vlans and put the VOIP system on a vlan on it’s own.

        WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

        M 1 Reply Last reply Reply Quote 0
        • M
          matthewk2010
          last edited by

          Sorry about the blank submission. I am new to FOG and to the forum, so please forgive any noob mistakes I am bound to make.

          FOG Version: 1.3.4
          SVN Revision: 6064
          OS: Ubuntu 16.10

          Network info:
          Fog Server is on VLAN 2
          The PCs I have tried to image are on VLAN4

          I have recently setup a FOG Server, which went pretty smoothly. The trouble started when I tried to deploy an image to one of the clients. When every the imaging process is running it cause our VoIP phone system to cut in and out. The connection is never dropped, but it makes for a very choppy conversation. I have tried deploying different images and both cause the same problem. I think what is occurring is that the multicast is flooding the VLAN, which in turn causes my phone issue. I found this on the forum -> https://forums.fogproject.org/topic/332/multicast-session-flooding-vlan
          I check our layer 3 switch and ip igmp snooping had been disabled, so I enabled it and the cutting out is noticeably better but no gone completely. This post also led me to this -> https://wiki.fogproject.org/wiki/index.php?title=Cisco_Multi_Cast
          I am only slightly familiar with CISCO IOS, so this is a bit over my head. I can follow the commands, but my issue is that my network has over 2000 devices and I cannot enter these commands for every PC on every VLAN.

          Any help would be appreciated!

          1 Reply Last reply Reply Quote 0
          • M
            matthewk2010 @Jaymes Driver
            last edited by

            @Jaymes-Driver

            Sorry about the blank post.

            They are on their own VLAN. I am not sure if it matters, but in the DHCP Scope options the scope for the phone VLAN is using option 150 to point to the tftp server where the config files are stored and the other scopes are using option 66 and 67 to point the PCs to the FOG server.

            george1421G Jaymes DriverJ 2 Replies Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @matthewk2010
              last edited by george1421

              @matthewk2010 Are you deploying to the targets using multicast or unicast imaging?

              Are your voip phones on the same subnet as your target computers?

              What are you using as a router between the vlans?

              Is your PBX on the same vlan as your phones?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              M 1 Reply Last reply Reply Quote 1
              • Jaymes DriverJ
                Jaymes Driver Developer @matthewk2010
                last edited by

                @matthewk2010

                Is the tftp server that the VOIP system uses in the same subnet and vlan as the FOG server?

                What switches do you use?

                This leads me to believe that something in the network, or switches is not configured correctly.

                WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                M 1 Reply Last reply Reply Quote 1
                • M
                  matthewk2010 @Jaymes Driver
                  last edited by

                  @Jaymes-Driver

                  No the TFTP server for the phone system is not on the same VLAN as the the FOG server.

                  Our network is made up of mostly Cisco 2960s running a mix of IOS 15.0 (2) SE10 and IOS 12.2 (55) SE5. Our only layer 3 switch is a 3750X IOS 12.2 (58) SE2.

                  We used to outsource all of our switch management, but recently downsized that contract so they only manage a few of the core switches. I have access to all of them, but I am not sure exactly what to look for.

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @matthewk2010
                    last edited by george1421

                    @matthewk2010 Are you doing multicast image deployment or unicast? And about how many total devices do you have on your campus that is connected to your network?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    M 1 Reply Last reply Reply Quote 1
                    • M
                      matthewk2010 @george1421
                      last edited by

                      @george1421

                      I believe I am using multicast. I only see multicast settings when I am looking at the FOG Configurations and to my knowledge I have not enabled unicast. Is multicast the default?

                      No the phones are on a separate subnet all their own.

                      We are using a CISCO 3750X IOS 12.2(58) SE2

                      No our PBX is located at our ISPs location.

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @matthewk2010
                        last edited by

                        @matthewk2010 Ok so you have a hosted PBX.

                        The unicast / multicast thing… You have to specifically do a multicast deployment. This is where you would deploy to 1 or more machines at the same exact time. You have to specifically setup a multicast session. If you don’t specifically know you are doing this, or just picking imaging then you are doing a unicast imaging.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 1
                        • M
                          matthewk2010 @george1421
                          last edited by

                          @george1421

                          I believe I am using multicast. I only see multicast settings when I am looking at the FOG Configurations and to my knowledge I have not enabled unicast. Is multicast the default?

                          We have around 4000 devices that are connected the network, but only 1500 of those would need access to the FOG Server.

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @matthewk2010
                            last edited by george1421

                            @matthewk2010 OK still driving towards a multicasting answer here.

                            How to you image a computer? Do you pxe boot the computer, go into the fog menu and select register and image?

                            Do you schedule an imaging task on the FOG server then pxe boot the target computer and it images right away?

                            Its probably not relevant but I want to put half of the issues out of my mind when considering this issue.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            M 1 Reply Last reply Reply Quote 1
                            • M
                              matthewk2010 @george1421
                              last edited by

                              @george1421

                              I appreciate your help so ask anything you need to.

                              Basically all I do is manually boot the PC to the PXE Menu and select deploy image. I select the image I want and then it starts. I have only done this one PC at a time.

                              george1421G Jaymes DriverJ 2 Replies Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @matthewk2010
                                last edited by

                                @matthewk2010 OK good, you are doing a unicast image deployment.

                                OK now lets focus on the device that connects your vlans? What are you using as your router? Does that router also interface with your ISP connection to your office PBX?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                M 1 Reply Last reply Reply Quote 1
                                • Jaymes DriverJ
                                  Jaymes Driver Developer @matthewk2010
                                  last edited by Jaymes Driver

                                  @matthewk2010 This is unicast.

                                  Multicast is when you send the same image to multiple computers at the same time as a “group” task.

                                  They often wait in a Queue and download the same information at the same time. (they will all wait at 30% until all clients are are 30% and then proceed).

                                  WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                                  1 Reply Last reply Reply Quote 1
                                  • M
                                    matthewk2010 @george1421
                                    last edited by

                                    @george1421

                                    We are using a layer 3 CISCO 3750X IOS 12.2(58) SE2 for routing and yes it is our connection to our ISP.

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @matthewk2010
                                      last edited by

                                      @matthewk2010 My bet is that the unicast imaging is flooding your router (between the vlans) and that is causing your audio issues.

                                      Do you have QoS setup on your router (not the ISP router) but the router between the vlans? What we need to have happen is the vlan router needs to put the RTP (audio) part of the voip call ahead of all other traffic.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      Jaymes DriverJ george1421G 2 Replies Last reply Reply Quote 1
                                      • Jaymes DriverJ
                                        Jaymes Driver Developer @george1421
                                        last edited by

                                        @george1421 Ahh yes, lovely QoS

                                        WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                                        Wayne WorkmanW 1 Reply Last reply Reply Quote 1
                                        • george1421G
                                          george1421 Moderator @george1421
                                          last edited by

                                          @george1421 We can test this theory out of you can move a target computer to the same vlan as the FOG server, but have it physically located where your other target computers are.

                                          What I’m getting at is to have the target computer and FOG server on the same vlan then image. See if that causes your VoIP issues. If it doesn’t then we can focus on your router. My guess it will image fine without any voip issues.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            matthewk2010
                                            last edited by

                                            Okay I will give that a try tomorrow and see what happens.

                                            Here are the QOS settings that are currently on the routing switch.

                                            mls qos map cos-dscp 0 8 16 24 32 46 48 56
                                            mls qos srr-queue input bandwidth 70 30
                                            mls qos srr-queue input threshold 1 80 90
                                            mls qos srr-queue input priority-queue 2 bandwidth 30
                                            mls qos srr-queue input cos-map queue 1 threshold 2 3
                                            mls qos srr-queue input cos-map queue 1 threshold 3 6 7
                                            mls qos srr-queue input cos-map queue 2 threshold 1 4
                                            mls qos srr-queue input dscp-map queue 1 threshold 2 24
                                            mls qos srr-queue input dscp-map queue 1 threshold 3 48 49 50 51 52 53 54 55
                                            mls qos srr-queue input dscp-map queue 1 threshold 3 56 57 58 59 60 61 62 63
                                            mls qos srr-queue input dscp-map queue 2 threshold 3 32 33 40 41 42 43 44 45
                                            mls qos srr-queue input dscp-map queue 2 threshold 3 46 47
                                            mls qos srr-queue output cos-map queue 1 threshold 3 4 5
                                            mls qos srr-queue output cos-map queue 2 threshold 1 2
                                            mls qos srr-queue output cos-map queue 2 threshold 2 3
                                            mls qos srr-queue output cos-map queue 2 threshold 3 6 7
                                            mls qos srr-queue output cos-map queue 3 threshold 3 0
                                            mls qos srr-queue output cos-map queue 4 threshold 3 1
                                            mls qos srr-queue output dscp-map queue 1 threshold 3 32 33 40 41 42 43 44 45
                                            mls qos srr-queue output dscp-map queue 1 threshold 3 46 47
                                            mls qos srr-queue output dscp-map queue 2 threshold 1 16 17 18 19 20 21 22 23
                                            mls qos srr-queue output dscp-map queue 2 threshold 1 26 27 28 29 30 31 34 35
                                            mls qos srr-queue output dscp-map queue 2 threshold 1 36 37 38 39
                                            mls qos srr-queue output dscp-map queue 2 threshold 2 24
                                            mls qos srr-queue output dscp-map queue 2 threshold 3 48 49 50 51 52 53 54 55
                                            mls qos srr-queue output dscp-map queue 2 threshold 3 56 57 58 59 60 61 62 63
                                            mls qos srr-queue output dscp-map queue 3 threshold 3 0 1 2 3 4 5 6 7
                                            mls qos srr-queue output dscp-map queue 4 threshold 1 8 9 11 13 15
                                            mls qos srr-queue output dscp-map queue 4 threshold 2 10 12 14
                                            mls qos queue-set output 1 threshold 1 100 100 50 200
                                            mls qos queue-set output 1 threshold 2 125 125 100 400
                                            mls qos queue-set output 1 threshold 3 100 100 100 400
                                            mls qos queue-set output 1 threshold 4 60 150 50 200
                                            mls qos queue-set output 1 buffers 15 25 40 20
                                            mls qos

                                            george1421G 1 Reply Last reply Reply Quote 0
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