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    ERROR: Unable to get subsection - Middleware::Response ERROR: Object reference not set to an instance of an object

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    Linux Problems
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    • D
      dureal99d
      last edited by

      Server
      • FOG Version: rc-29
      • OS: ubuntu 16.04.1
      Client
      • Service Version: 11.6
      • OS: ubuntu/mint
      Description

      I am experiencing some authentication issue with the fog service on my linux machines.

      ------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:21 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:21 AM Client-Info Client OS:      Linux
 12/7/2016 3:21 AM Client-Info Server Version: 
 12/7/2016 3:21 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:21 AM Middleware::Response ERROR: Object reference not set to an instance of an object
 12/7/2016 3:21 AM Service Sleeping for 60 seconds
 12/7/2016 3:22 AM Middleware::Communication URL: http://192.168.1.109/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 12/7/2016 3:22 AM Middleware::Communication ERROR: Could not contact FOG server
 12/7/2016 3:22 AM Middleware::Communication ERROR: Could not load type 'System.Net.HttpWebRequest' from assembly 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'.
 12/7/2016 3:22 AM Middleware::Response Success
 12/7/2016 3:22 AM Service ERROR: Invalid promptTime, using default
 12/7/2016 3:22 AM Middleware::Communication URL: http://192.168.1.109/fog/management/index.php?sub=requestClientInfo&mac=20:CF:30:59:E4:F6&newService&json
 12/7/2016 3:22 AM Middleware::Communication ERROR: Could not contact FOG server
 12/7/2016 3:22 AM Middleware::Communication ERROR: Could not load type 'System.Net.HttpWebRequest' from assembly 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'.
 12/7/2016 3:22 AM Middleware::Response Success
 12/7/2016 3:22 AM Middleware::Communication URL: http://192.168.1.109/fog/service/getversion.php?clientver&newService&json
 12/7/2016 3:22 AM Service ERROR: Unable to get cycle data
 12/7/2016 3:22 AM Service ERROR: Could not load type 'System.Net.HttpWebRequest' from assembly 'System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'.
 12/7/2016 3:22 AM Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 12/7/2016 3:22 AM Client-Info Client Version: 0.11.6
 12/7/2016 3:22 AM Client-Info Client OS:      Linux
 12/7/2016 3:22 AM Client-Info Server Version: 
 12/7/2016 3:22 AM Middleware::Response ERROR: Unable to get subsection
 12/7/2016 3:22 AM Middleware::Response ERROR: Object reference not set to an instance of an object
 12/7/2016 3:22 AM Service Sleeping for 60 seconds```
      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        RC 31 released, along with v0.11.7 of the client. Please update and let us know if things are working properly.

        Thank you,

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        D 1 Reply Last reply Reply Quote 1
        • Wayne WorkmanW
          Wayne Workman
          last edited by

          Go to that host in host management and click “Reset Encryption”. You can also do this for groups.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • J
            Joe Schmitt Senior Developer
            last edited by Joe Schmitt

            I’ve verified that the issue started with 0.11.5 on mono systems. It’s an issue with a library that I use requesting a specific version of mono to be present. I’ll start working on a patch.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            1 Reply Last reply Reply Quote 2
            • D
              dureal99d
              last edited by

              The fog server doe not give me an option in the gui to reset encryption any linux based host only windows based.

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @dureal99d
                last edited by

                @dureal99d Don’t worry about what I said, Joe just (re)confirmed it is a bug.

                @Joe-Schmitt what version of Mono could they install in the mean time to work around the issue?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • J
                  Joe Schmitt Senior Developer
                  last edited by

                  @dureal99d until 0.11.7 is released (which should be within a day), you can simply delete the Mono.Security.dll file present in the fog-service directory. Then restart the service.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  D 1 Reply Last reply Reply Quote 1
                  • D
                    dureal99d @Joe Schmitt
                    last edited by

                    @Joe-Schmitt OK! Thank You!!!

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      RC 31 released, along with v0.11.7 of the client. Please update and let us know if things are working properly.

                      Thank you,

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      D 1 Reply Last reply Reply Quote 1
                      • D
                        dureal99d @Tom Elliott
                        last edited by

                        @Tom-Elliott Working again as of rc 31. Thank you!!!

                        1 Reply Last reply Reply Quote 1
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