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    [RC21] ERROR: Unable to get subsection

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    • Tom ElliottT
      Tom Elliott
      last edited by

      RC-22 officially release.

      Please update to validate/verify as needed.

      Thank you.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • M
        mp12 @Tom Elliott
        last edited by

        @Tom-Elliott

        The host(s) were registered before. Will check if RC-22 fixes this error.

        M 1 Reply Last reply Reply Quote 0
        • M
          mp12 @mp12
          last edited by

          @Tom-Elliott

          The error still shows up.

          I reset the encryption on three hosts for testing and rebooted them. After 30 minutes the connection fails on all three hosts with the error seen above.

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @mp12
            last edited by Tom Elliott

            @mp12 can you run a browser call to http://fog-server/fog/management/index,php?sub=requestClientInfo&mac=macofsubsectionhost&newService&json

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            M 1 Reply Last reply Reply Quote 0
            • M
              mp12 @Tom Elliott
              last edited by

              @Tom-Elliott

              I rechecked the error and it was a little bit different then before. Sorry!
              I now get Invalid host certificate

              Full error:

               10.11.2016 10:46 Middleware::Communication URL: http://x.x.x.x/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 10.11.2016 10:46 Middleware::Response Success
 10.11.2016 10:46 Service Sleeping for 138 seconds
 10.11.2016 10:48 Middleware::Communication URL: http://x.x.x.x/fog/management/index.php?sub=requestClientInfo&mac=B8:CA:3A:95:DF:7B|02:00:4C:4F:4F:50|00:50:56:C0:00:01|00:50:56:C0:00:08||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 10.11.2016 10:48 Middleware::Response Invalid host certificate
 10.11.2016 10:48 Middleware::Communication URL: http://x.x.x.x/fog/service/getversion.php?clientver&newService&json
 10.11.2016 10:48 Middleware::Communication URL: http://x.x.x.x/fog/service/getversion.php?newService&json

 10.11.2016 10:48 Service Creating user agent cache
 10.11.2016 10:48 Middleware::Response ERROR: Unable to get subsection
 10.11.2016 10:48 Middleware::Response ERROR: Object reference not set to an instance of an object.
 10.11.2016 10:48 Middleware::Response ERROR: Unable to get subsection
 10.11.2016 10:48 Middleware::Response ERROR: Object reference not set to an instance of an object.
 10.11.2016 10:48 Middleware::Response ERROR: Unable to get subsection
 10.11.2016 10:48 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 10.11.2016 10:48 Client-Info Client Version: 0.11.5
 10.11.2016 10:48 Client-Info Client OS:      Windows
 10.11.2016 10:48 Client-Info Server Version: 1.3.0-RC-22
 10.11.2016 10:48 Middleware::Response Success
------------------------------------------------------------------------------

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 10.11.2016 10:48 Client-Info Client Version: 0.11.5
 10.11.2016 10:48 Client-Info Client OS:      Windows
 10.11.2016 10:48 Client-Info Server Version: 1.3.0-RC-22
 10.11.2016 10:48 Middleware::Response ERROR: Unable to get subsection
 10.11.2016 10:48 Middleware::Response ERROR: Object reference not set to an instance of an object.

.....

              Here the output running http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:CA:3A:95:DF:7B&newService&json

              {"error":"ihc"}

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @mp12
                last edited by

                @mp12 how long will you be available

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                M 1 Reply Last reply Reply Quote 0
                • M
                  mp12 @Tom Elliott
                  last edited by

                  @Tom-Elliott

                  Sporadically for the next 4 hours.

                  I checked the DB table hosts and noticed that the column hostPubKey emptys every 30 minutes after the host checked in.
                  So for 30 minutes the hosts are fine and then the connection breaks.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @mp12
                    last edited by

                    @mp12 that’s kind of intended. The idea to to reset the key so as to prevent hijacking. I can fix fairly quickly, kind of. That’s why ask ask for availability

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      I’ve pushed up to the working 23 branch what I hope will fix this.

                      invalid host or not, the client wants to see the rest of the services (which none were sent).

                      IHC (Invalid Host Certificate) wasn’t coded to be json received, so the trick is trying to figure out when to send all the data vs. just the error. In our case here (the {"error":"ihc"} you saw) the client (as far as I can tell) is actually requiring it to be seen as #!ihc rather than a json string. I’ve pushed code to ensure that ihc will be thrown properly, as well as passed the data for the client in the other case (invalid host) – though I know this isn’t your issue.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        Confirmed changes in RC-23 branch are working as intended now.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          Duncan @Tom Elliott
                          last edited by

                          @Tom-Elliott

                          I seem to have this issue with RC22. Just to confirm upgrading to RC23 will resolve the issue.

                          ------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:53 Client-Info Client Version: 0.11.5
 15/11/2016 12:53 Client-Info Client OS:      Windows
 15/11/2016 12:53 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:53 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:53 Middleware::Response ERROR: Object reference not set to an instance of an object.
 15/11/2016 12:53 Middleware::Communication URL: http://x.x.x.x/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 15/11/2016 12:53 Middleware::Response Success
 15/11/2016 12:53 Service Sleeping for 85 seconds
 15/11/2016 12:55 Middleware::Communication URL: http://x.x.x.x/fog/management/index.php?sub=requestClientInfo&mac=88:51:FB:53:AE:37&newService&json
 15/11/2016 12:55 Middleware::Response Invalid host certificate
 15/11/2016 12:55 Middleware::Communication URL: http://x.x.x.x/fog/service/getversion.php?clientver&newService&json
 15/11/2016 12:55 Middleware::Communication URL: http://x.x.x.x/fog/service/getversion.php?newService&json

 15/11/2016 12:55 Service Creating user agent cache
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 15/11/2016 12:55 Client-Info Client Version: 0.11.5
 15/11/2016 12:55 Client-Info Client OS:      Windows
 15/11/2016 12:55 Client-Info Server Version: 1.3.0-RC-22
 15/11/2016 12:55 Middleware::Response ERROR: Unable to get subsection
 15/11/2016 12:55 Middleware::Response ERROR: Object reference not set to an instance of an object.```
                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @Duncan
                            last edited by

                            @Duncan yes.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 1
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