"Backing Up Database ... Failed" when updating FOG 1.3.0 RC

[xely]

Server

• FOG Version: 1.3.0 RC13
• OS: Debian 8.6 x64
• Behind a Proxy (Squid)

Description

Hello,

When i try to update my FOG server RC13 to RC17, i encounter this error :

Backing up database…Failed!

I encountered this issue a first time when i tried to update from RC3 to RC13…

I know there are many topics about this error, but i haven’t find a solution which solve my problem…

For information, when i install FOG, i install first the 1.2.0 version, and after i update to 1.30 RCx version.
Why ? Because i find 1.2.0 version more “customizable” during installation.
Perhaps the problem is here … ?

When i access to http://x.x.x.x/fog/management/export.php?type=sqldump, i have a blank page with “###Invalid Login” …

If you need more information, i will try to give it to you as faster as possible.

Regards,

Xely

[Tom Elliott]

Can you try updating to RC-17 and see if this still happens? I don’t know if it will or not, but RC-13 had a few issues which I’m pretty sure are addressed in RC-17.

[xely]

You are fast

I don’t understand very well what you mean… I make a fresh install with FOG 1.3.0 RC-17 ? Because i have this problem when i run the installfog.sh script after updating my FOG install folder with GIT (from RC13 to RC17)

[Tom Elliott]

@xely Is there anything in the bin/error_logs/fog_error_1.3.0-RC-17.log file?

Can you post the last 20 lines here?

[Quazz]

Can you check your /opt/fog/.fogsettings for

snmysqluser="{root}"
snmysqlpass="{PasswordIfYouHaveOne}"
snmysqlhost="{localhost}"

Given that it says invalid login, I’m guessing the login will be invalid in the fogsettings file.

[Tom Elliott]

@Quazz If he went to the browser and ran it, invalid login is coming from the fact the browser is failing to see any login information.