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Trouble installing SmartClient on MacOS Sierra

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  • K
    kwetiaw @Tom Elliott
    last edited by Oct 24, 2016, 10:22 PM

    @Tom-Elliott I did use elevated access as root.

    As mentioned, the hidden folder .mono is simply not there.

    T 1 Reply Last reply Oct 24, 2016, 10:24 PM Reply Quote 0
    • T
      Tom Elliott @kwetiaw
      last edited by Oct 24, 2016, 10:24 PM

      @kwetiaw That’s what’s odd. The statements in the file aren’t saying anything about file not existing. It’s stating permission denied, which is a totally different error.

      If you run ls -lhart in terminal as sudo ls -lhart "/usr/share/.*" is nothing returned?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      K 1 Reply Last reply Oct 24, 2016, 11:32 PM Reply Quote 0
      • W
        Wayne Workman
        last edited by Wayne Workman Oct 24, 2016, 4:24 PM Oct 24, 2016, 10:24 PM

        Pinging @Joe-Schmitt because this is outside my knowledge area at this point, and I have zero Mac devices to test on.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        1 Reply Last reply Reply Quote 0
        • T
          Tom Elliott
          last edited by Oct 24, 2016, 10:24 PM

          Also, can you check if sudo -lhart "/usr/local/share/.*" has .mono within it?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          K 1 Reply Last reply Oct 24, 2016, 11:39 PM Reply Quote 0
          • J
            Joe Schmitt Senior Developer
            last edited by Joe Schmitt Oct 24, 2016, 4:38 PM Oct 24, 2016, 10:34 PM

            @Wayne-Workman thanks for pinging me, I was meaning to get back to this topic.

            @kwetiaw in short here’s what’s happening. Starting with El Capitan OSX ships with a feature called system integrity protection (SIP). Many applications have had some difficulty adjusting to the new security model. Mono included. With the release of El Capitan they had to rebuild parts of their build process to be in compliance with SIP. Even then it took them awhile to figure out how to ensure their root keystore was also compliant with SIP. The client was actually OSX compatible a long time ago, but I and @Tom-S had to wait for mono to patch this issue.

            I suspect with the release of OSX Sierra some changes were made to SIP. While mono still works (hence you can run the smart installer), the keystore is once again broken. This keystore is what allows the client to “pin” your FOG server for security purposes. If you can ensure you are running the latest version of mono (and if so report back with the exact version number mono --version) I can confirm the issue and check in with the Mono team about this issue. Also if you can, upload the entire SmartInstaller.log file.

            To clarify; this is not an issue with the client, but rather a bug with mono dealing with Apple’s SIP.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            K 1 Reply Last reply Oct 24, 2016, 11:42 PM Reply Quote 0
            • K
              kwetiaw @Tom Elliott
              last edited by Oct 24, 2016, 11:32 PM

              @Tom-Elliott Hi Tom,
              It listed different folder but none of them is .mono

              1 Reply Last reply Reply Quote 0
              • K
                kwetiaw @Tom Elliott
                last edited by Oct 24, 2016, 11:39 PM

                @Tom-Elliott there isnt a folder called “share”

                1 Reply Last reply Reply Quote 0
                • K
                  kwetiaw @Joe Schmitt
                  last edited by Oct 24, 2016, 11:42 PM

                  @Joe-Schmitt

                  Mono version
                  1_1477352533349_mac fog 2.png

                  When i tried running mono to install smartclient.exe
                  0_1477352533348_mac fog 1.png

                  A 1 Reply Last reply Apr 10, 2019, 4:43 PM Reply Quote 0
                  • D
                    Duncan
                    last edited by Jul 5, 2017, 3:05 PM

                    https://www.howtogeek.com/230424/how-to-disable-system-integrity-protection-on-a-mac-and-why-you-shouldnt/

                    reboot into recovery > start terminal

                    csrutil disable
                    
                    1 Reply Last reply Reply Quote 1
                    • A
                      ArtLong @kwetiaw
                      last edited by Apr 10, 2019, 4:43 PM

                      @kwetiaw I’m getting this same error on HS has this been resolved?

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Apr 11, 2019, 6:26 PM

                        @ArtLong As Joe posted long time ago:

                        To clarify; this is not an issue with the client, but rather a bug with mono dealing with Apple’s SIP (system integrity protection).

                        I don’t have access to a Mac to test so we probably need other people to confirm this is still an issue. There is nothing much we can do about I suppose.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • D
                          Daniel Miller
                          last edited by Jun 27, 2019, 1:58 PM

                          This is still an issue. Tested with Mono 5.20.1 Stable (5.20.1.19) on macOS 10.11.6, 10.13.6, and 10.14.5 with SmartInstaller.exe distributed with 1.5.5 and 1.5.6.

                          SmartInstaller.log

                          output from mono --version

                          Mono JIT compiler version 5.20.1.19 (2018-10/886c4901747 Tue Apr  9 12:37:29 EDT 2019)
                          Copyright (C) 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
                          	TLS:           
                          	SIGSEGV:       altstack
                          	Notification:  kqueue
                          	Architecture:  amd64
                          	Disabled:      none
                          	Misc:          softdebug 
                          	Interpreter:   yes
                          	LLVM:          yes(600)
                          	Suspend:       hybrid
                          	GC:            sgen (concurrent by default)
                          

                          Issue on the mono GitHub related to this is certmgr System.UnauthorizedAccessException: Access to the path “/usr/share/.mono” is denied. #12005 and it is still in an open status.

                          D 1 Reply Last reply Jun 27, 2019, 5:11 PM Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Jun 27, 2019, 3:17 PM

                            @Daniel-Miller Good you brought this topic up again. We had a very similar thing on Linux where the fog-client wouldn’t be able to read back the certificates from the mono cert store. I can imagine this being the same issue.

                            Check out this: https://forums.fogproject.org/topic/13374/fog-client-under-ubuntu-18-04-authentication-error-could-not-authenticate

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            D 1 Reply Last reply Jun 27, 2019, 3:52 PM Reply Quote 0
                            • D
                              Daniel Miller @Sebastian Roth
                              last edited by Jun 27, 2019, 3:52 PM

                              @Sebastian-Roth
                              Well, not the same, but likely related. The mono issue noted the problem was present on both Linux and macOS, but for different reasons. If the changes in that version of zazzles takes over the cert handling from mono, that solution might work, but the installer removes the client when it detects the failed install so I don’t have a means to test if it does. These are all new installations as part of an attempt to solve a large package deployment issue here, so I don’t have a previously working client base to play with unfortunately.

                                                   ..#######:.    ..,#,..     .::##::.   
                                              .:######          .:;####:......;#;..      
                                              ...##...        ...##;,;##::::.##...       
                                                 ,#          ...##.....##:::##     ..::  
                                                 ##    .::###,,##.   . ##.::#.:######::. 
                                              ...##:::###::....#. ..  .#...#. #...#:::.  
                                              ..:####:..    ..##......##::##  ..  #      
                                                  #  .      ...##:,;##;:::#: ... ##..    
                                                 .#  .       .:;####;::::.##:::;#:..     
                                                  #                     ..:;###..        
                                                                                         
                                              ###########################################
                                              #     FOG                                 #
                                              #     Free Computer Imaging Solution      #
                                              #                                         #
                                              #     https://www.fogproject.org/         #
                                              #                                         #
                                              #     Credits:                            #
                                              #     https://fogproject.org/Credits      #
                                              #     GNU GPL Version 3                   #
                                              ###########################################
                                              #           FOG Service Installer         #
                              
                              ------------------------------------License-----------------------------------
                              
                              FOG Service Copyright (C) 2014-2017 FOG Project
                              This program comes with ABSOLUTELY NO WARRANTY.
                              This is free software, and you are welcome to redistribute it under certain
                              conditions. See your FOG server under 'FOG Configuration' -> 'License' for
                              further information.
                              
                              ----------------------------------Information---------------------------------
                              
                              Version................................................................0.11.16
                              OS.........................................................................Mac
                              Current Path........................................../Users/x/Downloads
                              Install Location............................................../opt/fog-service
                              
                              -----------------------------------Configure----------------------------------
                              
                              FOG Server address [default: fogserver]: fogserver
                              Webroot [default: /fog]:                 
                              Enable tray icon? [Y/n]:                 y
                              
                              ----------------------------------Installing----------------------------------
                              
                              Getting things ready....................................................[Pass]
                              Installing files........................................................[Pass]
                              Saving Configuration....................................................[Pass]
                              Applying Configuration..................................................[Pass]
                              Pinning FOG Project.....................................................[Fail]
                              
                              Installation failed, cleaning system
                              
                              -----------------------------------Uninstall----------------------------------
                              
                              Uninstalling............................................................[Pass]
                              
                              -----------------------------------Finished-----------------------------------
                              
                              See /Users/x/Downloads/SmartInstaller.log for more information.
                              
                              ASEGCB0240-06:opt x$ ls -al /opt
                              total 0
                              drwxr-xr-x   2 root  wheel    68 Jun 27 10:23 .
                              drwxr-xr-x  40 root  wheel  1428 Jun 26 16:37 ..
                              
                              1 Reply Last reply Reply Quote 0
                              • S
                                Sebastian Roth Moderator
                                last edited by Jun 27, 2019, 5:02 PM

                                @Daniel-Miller said:

                                ...
                                FOG Server address [default: fogserver]: fogserver
                                ...
                                

                                Make sure you give the FOG server IP hear or it won’t be able to pin to it!

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                D 1 Reply Last reply Jun 27, 2019, 5:03 PM Reply Quote 0
                                • D
                                  Daniel Miller @Sebastian Roth
                                  last edited by Jun 27, 2019, 5:03 PM

                                  @Sebastian-Roth names were changed to protect the guilty. 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Jun 27, 2019, 5:07 PM

                                    @Daniel-Miller Ahh, I see. So then what do you get in /Users/x/Downloads/SmartInstaller.log??

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      Daniel Miller @Daniel Miller
                                      last edited by Jun 27, 2019, 5:11 PM

                                      @Daniel-Miller said in Trouble installing SmartClient on MacOS Sierra:

                                      SmartInstaller.log

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Sebastian Roth Jun 27, 2019, 1:31 PM Jun 27, 2019, 7:21 PM

                                        @Daniel-Miller Dang… should have expected that.

                                        I am not that great a C# coder than Joe is who created the whole new fog-client three years ago. Looking around I came across this: https://www.pinvoke.net/default.aspx/shell32/SHSetKnownFolderPath.html

                                        Maybe we can use this on MacOS X to save the cert store in a different place?!

                                        As well I am wondering what would happen if we change the fog-client code to not do:

                                        var store = new X509Store(StoreName.Root, StoreLocation.LocalMachine);
                                        

                                        but

                                        var store = new X509Store(StoreName.Root, StoreLocation.CurrentUser);
                                        

                                        But I have no idea where it would put the store then and if things would work this way?!

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Jun 27, 2019, 8:30 PM

                                          @Daniel-Miller I just compiled a new SmartInstaller for you that does use the StoreLocation.CurrentUser. Lets see if that makes a difference on your MacOS X.

                                          https://file.io/JDxjcp

                                          Cant promise anything. Its just a first try and I am not really sure if it will run properly even if the installer itself is fixed. The whole project building and signing the binaries is a very complex process and I am not sure I got it all right.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          D 1 Reply Last reply Jun 28, 2019, 2:24 PM Reply Quote 0
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