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    Hostname changer "Unable to get subsection" 1.3.0-RC-7

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    • arnaudrigoleA
      arnaudrigole @Tom Elliott
      last edited by

      @Tom-Elliott
      Yes as i said 🙂

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        Does the file it’s referencing exist?

        http://fogserver/fog/management/other/ssl/srvpublic.crt

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        arnaudrigoleA 1 Reply Last reply Reply Quote 0
        • arnaudrigoleA
          arnaudrigole @Tom Elliott
          last edited by

          @Tom-Elliott
          Yes it exists on fog server

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            If you go to the url, it downloads the certificate?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            arnaudrigoleA 1 Reply Last reply Reply Quote 0
            • arnaudrigoleA
              arnaudrigole @Tom Elliott
              last edited by arnaudrigole

              @Tom-Elliott
              It opens a msgbox: “This is not a certificate of autority certification and can’t be imported in the certifcation autority list” (translated)

              Where can i reset the “encryption data” ?

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @arnaudrigole
                last edited by

                @arnaudrigole You won’t be able to, but you have conflicting messages happening right now.

                First, the client is saying it cannot download the file. But you’re able to download the file? You don’t need to read it, but you should see it downloading at the least.

                Reset encryption data only becomes present when there’s a security token defined for the host. This is a GUI displayed item.

                The other issue, have you upgraded to RC-11?

                Can you try to clean up bad entries? For example:

                rm -rf /var/www/fog /var/www/html/fog

                Then rerun the installer.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                arnaudrigoleA 1 Reply Last reply Reply Quote 0
                • arnaudrigoleA
                  arnaudrigole @Tom Elliott
                  last edited by arnaudrigole

                  @Tom-Elliott
                  When i type the url in my browser, i can’t download because it told me that it’s can’t be imported directly (can’t download so)

                  I upgraded fog on RC11, actually running another installation after removed the directory you said
                  EDIT: done, i retry

                  arnaudrigoleA 1 Reply Last reply Reply Quote 0
                  • arnaudrigoleA
                    arnaudrigole @arnaudrigole
                    last edited by

                    @arnaudrigole
                    same issue:

                    05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
                    05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
                    05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path ‘’, line 0, position 0.
                    05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
                    05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
                    05/10/2016 16:41 Service ERROR: Unable to get cycle data
                    05/10/2016 16:41 Service ERROR: La rĂ©fĂ©rence d’objet n’est pas dĂ©finie Ă  une instance d’un objet.
                    05/10/2016 16:41 Middleware::Response Success

                    --------------------------------HostnameChanger-------------------------------

                    05/10/2016 16:41 Client-Info Client Version: 0.11.5
                    05/10/2016 16:41 Client-Info Client OS: Windows
                    05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
                    05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
                    05/10/2016 16:41 Middleware::Response ERROR: La rĂ©fĂ©rence d’objet n’est pas dĂ©finie Ă  une instance d’un objet.

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      I think we need the whole log. And it’s not the same issue. At least not so far.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      arnaudrigoleA 1 Reply Last reply Reply Quote 0
                      • arnaudrigoleA
                        arnaudrigole @Tom Elliott
                        last edited by

                        @Tom-Elliott
                        Here is the whole log 🙂

                         05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
 05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 16:41 Service ERROR: Unable to get cycle data
 05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:41 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 05/10/2016 16:41 Middleware::Response Success
 05/10/2016 16:41 Service Sleeping for 63 seconds
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 16:42 Middleware::Response ERROR: Could not parse data
 05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 16:42 Service ERROR: Unable to get cycle data
 05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:42 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 05/10/2016 16:42 Middleware::Response Success
 05/10/2016 16:42 Service Sleeping for 67 seconds
 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 16:43 Middleware::Response ERROR: Could not parse data
 05/10/2016 16:43 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 16:43 Service ERROR: Unable to get cycle data
 05/10/2016 16:43 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:43 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:43 Client-Info Client Version: 0.11.5
 05/10/2016 16:43 Client-Info Client OS:      Windows
 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 05/10/2016 16:43 Middleware::Response Success
 05/10/2016 16:43 Service Sleeping for 66 seconds
                        1 Reply Last reply Reply Quote 0
                        • J
                          Joe Schmitt Senior Developer
                          last edited by

                          @arnaudrigole I’m going to need to see another authentication cycle. To cause one, go to the host in the FOG web portal, and hit the “Reset Encryption Data” button. After waiting a couple minutes, re-upload the fog.log file here.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          arnaudrigoleA 1 Reply Last reply Reply Quote 0
                          • arnaudrigoleA
                            arnaudrigole @Joe Schmitt
                            last edited by

                            @Joe-Schmitt
                            hello Joe
                            I have no “reset encryption data” button on fog gui ! :s

                            1 Reply Last reply Reply Quote 0
                            • J
                              Joe Schmitt Senior Developer
                              last edited by Joe Schmitt

                              @arnaudrigole alright. Can you:

                              net stop fogservice then net start fogservice on this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              arnaudrigoleA 1 Reply Last reply Reply Quote 0
                              • arnaudrigoleA
                                arnaudrigole @Joe Schmitt
                                last edited by

                                @Joe-Schmitt
                                Ok, here we go:

                                 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
 05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 16:41 Service ERROR: Unable to get cycle data
 05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:41 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:41 Client-Info Client Version: 0.11.5
 05/10/2016 16:41 Client-Info Client OS:      Windows
 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 05/10/2016 16:41 Middleware::Response Success
 05/10/2016 16:41 Service Sleeping for 63 seconds
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 16:42 Middleware::Response ERROR: Could not parse data
 05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 16:42 Service ERROR: Unable to get cycle data
 05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 16:42 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 16:42 Client-Info Client Version: 0.11.5
 05/10/2016 16:42 Client-Info Client OS:      Windows
 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                1 Reply Last reply Reply Quote 0
                                • J
                                  Joe Schmitt Senior Developer
                                  last edited by

                                  @arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  arnaudrigoleA 1 Reply Last reply Reply Quote 0
                                  • arnaudrigoleA
                                    arnaudrigole @Joe Schmitt
                                    last edited by

                                    @Joe-Schmitt
                                    Sorry, i think it was the same data in cycles.
                                    Here is an entire file :

                                     05/10/2016 17:13 Main Overriding exception handling
 05/10/2016 17:13 Main Bootstrapping Zazzles
 05/10/2016 17:13 Controller Initialize
 05/10/2016 17:13 Zazzles Creating main thread
 05/10/2016 17:13 Zazzles Service construction complete
 05/10/2016 17:13 Controller Start

 05/10/2016 17:13 Service Starting service
 05/10/2016 17:13 Bus Became bus server
 05/10/2016 17:13 Bus {
  "self": true,
  "channel": "Status",
  "data": "{\r\n  \"action\": \"load\"\r\n}"
}
 05/10/2016 17:13 Bus Emmiting message on channel: Status
 05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:13 Client-Info Version: 0.11.5
 05/10/2016 17:13 Client-Info OS:      Windows
 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
 05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
 05/10/2016 17:13 Data::RSA FOG Server CA cert found
 05/10/2016 17:13 Middleware::Authentication Cert OK
 05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token
 05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
 05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:13 Client-Info Version: 0.11.5
 05/10/2016 17:13 Client-Info OS:      Windows
 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
 05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
 05/10/2016 17:15 Data::RSA FOG Server CA cert found
 05/10/2016 17:15 Middleware::Authentication Cert OK
 05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token
 05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
 05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:15 Client-Info Version: 0.11.5
 05/10/2016 17:15 Client-Info OS:      Windows
 05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass
 05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
 05/10/2016 17:17 Data::RSA FOG Server CA cert found
 05/10/2016 17:17 Middleware::Authentication Cert OK
 05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token
 05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
 05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:17 Client-Info Version: 0.11.5
 05/10/2016 17:17 Client-Info OS:      Windows
 05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass
 05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
 05/10/2016 17:19 Data::RSA FOG Server CA cert found
 05/10/2016 17:19 Middleware::Authentication Cert OK
 05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token
 05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
 05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:19 Client-Info Version: 0.11.5
 05/10/2016 17:19 Client-Info OS:      Windows
 05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass
 05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
 05/10/2016 17:21 Data::RSA FOG Server CA cert found
 05/10/2016 17:21 Middleware::Authentication Cert OK
 05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token
 05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
 05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
 05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses


 05/10/2016 17:21 Bus Registering ParseBus in channel Power
 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
 05/10/2016 17:21 Middleware::Response ERROR: Could not parse data
 05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
 05/10/2016 17:21 Service ERROR: Unable to get cycle data
 05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 17:21 Middleware::Response Success
 05/10/2016 17:21 Service Initializing modules

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 05/10/2016 17:21 Client-Info Client Version: 0.11.5
 05/10/2016 17:21 Client-Info Client OS:      Windows
 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 05/10/2016 17:21 Middleware::Response Success
 05/10/2016 17:21 Service Sleeping for 116 seconds
                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @arnaudrigole
                                      last edited by

                                      @arnaudrigole said in Hostname changer "Unable to get subsection" 1.3.0-RC-7:

                                      05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses

                                      This seems to be the cause.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      arnaudrigoleA 2 Replies Last reply Reply Quote 1
                                      • arnaudrigoleA
                                        arnaudrigole @Tom Elliott
                                        last edited by arnaudrigole

                                        @Tom-Elliott
                                        I don’t understand

                                        This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
                                        i have no host duplicate in fog gui

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          Joe Schmitt Senior Developer
                                          last edited by Joe Schmitt

                                          @arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, 
).

                                          From the log file, here’s the macs your machine has:

                                          • B8:08:CF:3C:95:CE
                                          • 00:A0:C6:00:00:14
                                          • B8:08:CF:3C:95:CA
                                          • 28:F1:0E:2D:C4:6A
                                          • 02:50:41:00:00:01
                                          • 00:00:00:00:00:00:00:E0

                                          I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          1 Reply Last reply Reply Quote 1
                                          • arnaudrigoleA
                                            arnaudrigole @Tom Elliott
                                            last edited by arnaudrigole

                                            @Tom-Elliott

                                            This seems to be the cause.

                                            I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog
 No duplicate entries in fog hosts :s

                                            Look at that error in GUI ! ?
                                            alt text
                                            alt text

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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