Hostname changer "Unable to get subsection" 1.3.0-RC-7



  • Hello Fog Team!
    I encounter a little problem with the “hostname changer” service, which is very convenient for large deployments…
    FOG client was installed with smart installer, here is the error i can see in the log file:

    --------------------------------HostnameChanger-------------------------------
    27/09/2016 14:11 Client-Info Client Version: 0.11.5
    27/09/2016 14:11 Client-Info Client OS: Windows
    27/09/2016 14:11 Client-Info Server Version: 1.3.0-RC-7
    27/09/2016 14:11 Middleware::Response ERROR: Unable to get subsection
    27/09/2016 14:11 Middleware::Response ERROR:Object reference not set to an instance of an object.

    Anyone knows this issue ?

    Regards
    Arnaud


  • Senior Developer

    The GUI can also be used to add “filtered MAC’s” this is simply a comma separated list (e.g. mac1,mac2,mac3,etc…)

    The GUI accessible portion to add the filtered mac is:
    FOG Configuration Page ->
    FOG Settings ->
    FOG Client - Host Register ->
    FOG_QUICKREG_PENDING_MAC_FILTER


  • Senior Developer

    Now you need to delete that mac address entirely from the database.

    This can be done in mysql with:

    DELETE FROM hostMAC where hmMAC LIKE '02:50:41:00:00:01';

    Then add the MAC to be filtered:

    Something like:

    UPDATE globalSettings SET settingValue='02:50:41:00:00:01' WHERE settingKey='FOG_QUICKREG_PENDING_MAC_FILTER';



  • @Tom-Elliott
    Yes it’s the 02:50:41:00:00:01 : PANGP (vpn) adapter
    So how can i configure fog to bypass that MAC and only read the ethernet / wifi MAC ?


  • Senior Developer

    You need to find which mac address is currently associated to multiple hosts.



  • @Joe-Schmitt @Tom-Elliott
    Excuse me, i haven’t refreshed that page to see your last messages!
    The problem come from our VPN network card… but how can i bypass it ?


  • Senior Developer

    @arnaudrigole If you search for each mac (individually) that I listed previously in your FOG web ui as Tom and I have been suggesting then you would see those duplicates.



  • @Joe-Schmitt
    Maybe the VPN network card


  • Senior Developer

    @arnaudrigole you state that all computers are imaged with FOG. Let me repeat my earlier message. If your image contains ANY virtual adapter of any kind, it’s mac must be blacklisted. Otherwise all hosts will claim to own that virtual mac.


  • Senior Developer

    @arnaudrigole The message is clear, there is a Duplicate somewhere. We need you to search for it by searching for the MAC’s that @Joe-Schmitt gave you earlier.

    You can even do a manual sql query if needed.



  • @Tom-Elliott
    Im not using USB nic…
    I have no duplicate entries in fog hosts, im 100% sure.
    As i said, my test computers are dell laptops just unboxed! There is no duplicate possible


  • Senior Developer

    @arnaudrigole The message is clear. There’s multiple host entries for the mac (or mac’s) in question. This can happen for any number of reasons. If you use a USB NIC, I’m guessing this is “shared” with multiple systems?



  • @Tom-Elliott

    This seems to be the cause.

    I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog… No duplicate entries in fog hosts :s

    Look at that error in GUI ! ?
    alt text
    alt text


  • Senior Developer

    @arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, …).

    From the log file, here’s the macs your machine has:

    • B8:08:CF:3C:95:CE
    • 00:A0:C6:00:00:14
    • B8:08:CF:3C:95:CA
    • 28:F1:0E:2D:C4:6A
    • 02:50:41:00:00:01
    • 00:00:00:00:00:00:00:E0

    I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.



  • @Tom-Elliott
    I don’t understand…
    This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
    i have no host duplicate in fog gui


  • Senior Developer

    @arnaudrigole said in Hostname changer “Unable to get subsection” 1.3.0-RC-7:

    05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses

    This seems to be the cause.



  • @Joe-Schmitt
    Sorry, i think it was the same data in cycles.
    Here is an entire file :

     05/10/2016 17:13 Main Overriding exception handling
     05/10/2016 17:13 Main Bootstrapping Zazzles
     05/10/2016 17:13 Controller Initialize
     05/10/2016 17:13 Zazzles Creating main thread
     05/10/2016 17:13 Zazzles Service construction complete
     05/10/2016 17:13 Controller Start
    
     05/10/2016 17:13 Service Starting service
     05/10/2016 17:13 Bus Became bus server
     05/10/2016 17:13 Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"load\"\r\n}"
    }
     05/10/2016 17:13 Bus Emmiting message on channel: Status
     05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:13 Client-Info Version: 0.11.5
     05/10/2016 17:13 Client-Info OS:      Windows
     05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
     05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
     05/10/2016 17:13 Data::RSA FOG Server CA cert found
     05/10/2016 17:13 Middleware::Authentication Cert OK
     05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token
     05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
     05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:13 Client-Info Version: 0.11.5
     05/10/2016 17:13 Client-Info OS:      Windows
     05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
     05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
     05/10/2016 17:15 Data::RSA FOG Server CA cert found
     05/10/2016 17:15 Middleware::Authentication Cert OK
     05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token
     05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
     05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:15 Client-Info Version: 0.11.5
     05/10/2016 17:15 Client-Info OS:      Windows
     05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass
     05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
     05/10/2016 17:17 Data::RSA FOG Server CA cert found
     05/10/2016 17:17 Middleware::Authentication Cert OK
     05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token
     05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
     05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:17 Client-Info Version: 0.11.5
     05/10/2016 17:17 Client-Info OS:      Windows
     05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass
     05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
     05/10/2016 17:19 Data::RSA FOG Server CA cert found
     05/10/2016 17:19 Middleware::Authentication Cert OK
     05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token
     05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
     05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:19 Client-Info Version: 0.11.5
     05/10/2016 17:19 Client-Info OS:      Windows
     05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass
     05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
     05/10/2016 17:21 Data::RSA FOG Server CA cert found
     05/10/2016 17:21 Middleware::Authentication Cert OK
     05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token
     05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
     05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
     05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses
    
    
     05/10/2016 17:21 Bus Registering ParseBus in channel Power
     05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     05/10/2016 17:21 Middleware::Response ERROR: Could not parse data
     05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
     05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
     05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
     05/10/2016 17:21 Service ERROR: Unable to get cycle data
     05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     05/10/2016 17:21 Middleware::Response Success
     05/10/2016 17:21 Service Initializing modules
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 17:21 Client-Info Client Version: 0.11.5
     05/10/2016 17:21 Client-Info Client OS:      Windows
     05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     05/10/2016 17:21 Middleware::Response Success
     05/10/2016 17:21 Service Sleeping for 116 seconds
    

  • Senior Developer

    @arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log



  • @Joe-Schmitt
    Ok, here we go:

     05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
     05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
     05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
     05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
     05/10/2016 16:41 Service ERROR: Unable to get cycle data
     05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     05/10/2016 16:41 Middleware::Response Success
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:41 Client-Info Client Version: 0.11.5
     05/10/2016 16:41 Client-Info Client OS:      Windows
     05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     05/10/2016 16:41 Middleware::Response Success
     05/10/2016 16:41 Service Sleeping for 63 seconds
     05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     05/10/2016 16:42 Middleware::Response ERROR: Could not parse data
     05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
     05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
     05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
     05/10/2016 16:42 Service ERROR: Unable to get cycle data
     05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
     05/10/2016 16:42 Middleware::Response Success
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     05/10/2016 16:42 Client-Info Client Version: 0.11.5
     05/10/2016 16:42 Client-Info Client OS:      Windows
     05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
     05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
     05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
    
    

  • Senior Developer

    @arnaudrigole alright. Can you:

    net stop fogservice then net start fogservice on this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here.


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