Additional mac addresses broken ?



  • Server
    • Version: rc10
    • OS: ubuntu 14.04
    Client
    • Version: 11.5
    • OS: win7
    Description

    Could anyone tell me if the automatic collection of additional mac addresses is broken ? in rc8 and rc10 the client seems to list all the macs in it’s log but they never get added to the gui in fog nor the pending macs screen.



  • @Tom-Elliott
    Hi Tom, just wanted to make you aware whatever changes were made recently in regards to additional mac addresses have fixed this issue now in 1.3.4-RC-2 thank you.



  • Updated to rc13 this morning and tested but unfortunately still not populating.


  • Senior Developer

    @theWizard I’m hoping this is fixed in the latest. I noticed that on special occasions it would report invalid module ability status and was able to replicate relatively continuously. I was then able to locate the source and am fairly confident this has now been addressed, though I was unable to replicate the problem when I initially posted.



  • @Tom-Elliott Strange it is definitely checked, this is why i assumed the setting is not working although i’m no expert.
    1_1475145511290_1.jpg 0_1475145511285_2.jpg


  • Senior Developer

    @theWizard based on what I can see it appears host registration is globally disabled? Host register happens as a part of the authentication portion so the messages within that segment aren’t as verbose as other module checks. Can you check that host register is enabled at a global level? Service Management page -> host register.



  • @Wayne-Workman Sure no problem hopefully i have got what you need here.

    28-F1-0E-00-4C-F5 is the ethernet mac, E4-B3-18-31-39-27 is the wifi mac that never gets added.

     29/09/2016 09:59 Controller Stop
     29/09/2016 09:59 Service Stop requested
     29/09/2016 09:59 Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"unload\"\r\n}"
    }
     29/09/2016 09:59 Bus Emmiting message on channel: Status
     29/09/2016 09:59 Main Overriding exception handling
     29/09/2016 09:59 Main Bootstrapping Zazzles
     29/09/2016 09:59 Controller Initialize
     29/09/2016 09:59 Zazzles Creating main thread
     29/09/2016 09:59 Zazzles Service construction complete
     29/09/2016 09:59 Controller Start
    
     29/09/2016 09:59 Service Starting service
     29/09/2016 09:59 Bus Became bus server
     29/09/2016 09:59 Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"load\"\r\n}"
    }
     29/09/2016 09:59 Bus Emmiting message on channel: Status
     29/09/2016 09:59 Service Invoking early JIT compilation on needed binaries
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 09:59 Client-Info Version: 0.11.5
     29/09/2016 09:59 Client-Info OS:      Windows
     29/09/2016 09:59 Middleware::Authentication Waiting for authentication timeout to pass
     29/09/2016 09:59 Middleware::Communication Download: http://135.100.5.9/fog/management/other/ssl/srvpublic.crt
     29/09/2016 10:00 Data::RSA FOG Server CA cert found
     29/09/2016 10:00 Middleware::Authentication Cert OK
     29/09/2016 10:00 Middleware::Communication POST URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&authorize&newService
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 Middleware::Authentication Authenticated
    
    
     29/09/2016 10:00 Bus Registering ParseBus in channel Power
     29/09/2016 10:00 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&mac=E4:B3:18:31:39:27|28:F1:0E:00:4C:F5|00:AC:4D:90:15:28||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?clientver&newService&json
     29/09/2016 10:00 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?newService&json
    
     29/09/2016 10:00 Service Creating user agent cache
     29/09/2016 10:00 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:00 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:00 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:00 Service Initializing modules
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 HostnameChanger Checking Hostname
     29/09/2016 10:00 HostnameChanger Hostname is correct
     29/09/2016 10:00 HostnameChanger Attempting to join domain
     29/09/2016 10:00 HostnameChanger Host is already joined to target domain
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response No snapins
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:00 PrinterManager Getting installed printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 PowerManagement Calculating tasks to unschedule
     29/09/2016 10:00 PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:00 Client-Info Client Version: 0.11.5
     29/09/2016 10:00 Client-Info Client OS:      Windows
     29/09/2016 10:00 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 Middleware::Communication URL: http://135.100.5.9/fog/service/usertracking.report.php?action=login&user=STAFFLP-AD162\standalone&mac=E4:B3:18:31:39:27|28:F1:0E:00:4C:F5|00:AC:4D:90:15:28||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
    ------------------------------------------------------------------------------
    
     29/09/2016 10:00 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     29/09/2016 10:00 Middleware::Response Success
     29/09/2016 10:00 Service ERROR: Invalid promptTime, using default
     29/09/2016 10:00 Service Sleeping for 94 seconds
     29/09/2016 10:01 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&mac=E4:B3:18:31:39:27|28:F1:0E:00:4C:F5|00:AC:4D:90:15:28||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     29/09/2016 10:01 Middleware::Response Success
     29/09/2016 10:01 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?clientver&newService&json
     29/09/2016 10:01 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?newService&json
    
     29/09/2016 10:01 Service Creating user agent cache
     29/09/2016 10:01 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:01 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:01 Middleware::Response Module is disabled globally on the FOG server
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Success
     29/09/2016 10:01 HostnameChanger Checking Hostname
     29/09/2016 10:01 HostnameChanger Hostname is correct
     29/09/2016 10:01 HostnameChanger Attempting to join domain
     29/09/2016 10:01 HostnameChanger Host is already joined to target domain
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response No snapins
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:01 PrinterManager Getting installed printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Success
     29/09/2016 10:01 PowerManagement Calculating tasks to unschedule
     29/09/2016 10:01 PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:01 Client-Info Client Version: 0.11.5
     29/09/2016 10:01 Client-Info Client OS:      Windows
     29/09/2016 10:01 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:01 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     29/09/2016 10:01 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     29/09/2016 10:01 Middleware::Response Success
     29/09/2016 10:01 Service ERROR: Invalid promptTime, using default
     29/09/2016 10:01 Service Sleeping for 74 seconds
     29/09/2016 10:02 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&mac=E4:B3:18:31:39:27|28:F1:0E:00:4C:F5|00:AC:4D:90:15:28||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
     29/09/2016 10:02 Middleware::Response Success
     29/09/2016 10:02 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?clientver&newService&json
     29/09/2016 10:02 Middleware::Communication URL: http://135.100.5.9/fog/service/getversion.php?newService&json
    
     29/09/2016 10:02 Service Creating user agent cache
     29/09/2016 10:02 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:02 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:02 Middleware::Response Module is disabled globally on the FOG server
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Success
     29/09/2016 10:02 HostnameChanger Checking Hostname
     29/09/2016 10:02 HostnameChanger Hostname is correct
     29/09/2016 10:02 HostnameChanger Attempting to join domain
     29/09/2016 10:02 HostnameChanger Host is already joined to target domain
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response No snapins
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Module is disabled globally on the FOG server
     29/09/2016 10:02 PrinterManager Getting installed printers
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Success
     29/09/2016 10:02 PowerManagement Calculating tasks to unschedule
     29/09/2016 10:02 PowerManagement Calculating tasks to schedule
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     29/09/2016 10:02 Client-Info Client Version: 0.11.5
     29/09/2016 10:02 Client-Info Client OS:      Windows
     29/09/2016 10:02 Client-Info Server Version: 1.3.0-RC-11
     29/09/2016 10:02 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     29/09/2016 10:02 Middleware::Communication URL: http://135.100.5.9/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     29/09/2016 10:02 Middleware::Response Success
     29/09/2016 10:02 Service ERROR: Invalid promptTime, using default
     29/09/2016 10:02 Service Sleeping for 73 seconds
    
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Users\standalone>getmac
    
    Physical Address    Transport Name
    =================== ==========================================================
    28-F1-0E-00-4C-F5   \Device\Tcpip_{768D76A5-B589-480F-8B29-148ABC49370C}
    E4-B3-18-31-39-27   \Device\Tcpip_{08111A8E-D760-4B0E-B588-16A6DA4D75B9}
    00-AC-4D-90-15-28   Media disconnected
    
    C:\Users\standalone>```

  • Senior Developer

    I don’t know why additional mac’s are not adding. However, rc-12 should (hopefully) not create ANY host who’s attempting to use a mac that is to be “filtered”. Untested but should work as the current code already does pretty decent filtering. Just creating a new host never parsed out the macs to allow the creation.


  • Moderator

    @theWizard Can we get one cycle’s worth of c:\fog.log from one of these computers that is having the problem?

    Also, on the same computer, run this command in the command prompt and give us the output:
    getmac

    The log and the mac addresses will tell us more, and knowing exact MAC addresses will allow us to give you exact SQL queries you can run to do some investigating.



  • @Tom-Elliott Updated to rc11 but still nothing, no additional macs get added at all so not sure where to look next.

    ** As a side note unsure if it’s related but if i add a pending mac filter in Host Register for 00:15:5d i still get a machine in pending hosts with mac of 00:15:5d:1c:90:03 like the setting is not working at all. That is a primary mac not additional just for reference.


  • Senior Developer

    I’m not seeing any problem with mac address registration, though this very well could be a fix within rc11 that was over looked in rc10. I’m unable to replicate though.



  • @Wayne-Workman Yep i know we are waiting for delivery of bigger drives. Images are built directly on the machines then sys prepped and uploaded no vm’s involved at all.


  • Moderator

    @theWizard While it’s not a problem yet, you’re root partition is dangerously full. Do you make your images in VMWare or HyperV or VirtualBox ?



  • @Tom-Elliott The only macs that appear in fog are the wired NICs which are intel etc, no other additional macs get added at all unless i add them manually myself. The client is on windows 7 using version 11.5


  • Senior Developer

    @theWizard so a thought on this is what Macs are being sent? Also what fog client is in use?



  • @Wayne-Workman The output from that command on the server gives me the following:

    Filesystem      Size  Used Avail Use% Mounted on
    udev            1.9G  4.0K  1.9G   1% /dev
    tmpfs           387M  1.2M  385M   1% /run
    /dev/sda1       1.8T  1.7T   90G  95% /
    none            4.0K     0  4.0K   0% /sys/fs/cgroup
    none            5.0M     0  5.0M   0% /run/lock
    none            1.9G  156K  1.9G   1% /run/shm
    none            100M   72K  100M   1% /run/user
    

    Mod edited to use code box, please use code box in the future.


  • Moderator

    @theWizard Yes.



  • @Wayne-Workman On the server you mean ?


  • Moderator

    Full root partition ? Check with df -h



  • @Tom-Elliott Yes host register is checked not sure if anything else would affect it ?


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