Once logged in web interface, browsers crash

Alien · Sep 12, 2016, 8:03 AM

@Wayne-Workman
Hi.
Sorry for late answer, the weekend was very welcome!
It’s on an Ubuntu 14.04 and it is the last svn version (as I did a “svn up” on friday): rc9.

Lenain · Sep 14, 2016, 6:03 AM

@Alien
Hello,
I Have same problem with 1.3-RC10 (updated from last 1.2) on Ubuntu 14.04, but with Firefox I can pass trough. Here the script error message:
“Script : http://srv-image/fog/managemen…s/fog/fog.dashboard.js?ver=100:233”
I just have to click on “Stop script”. I have a proxy, could it be the problem?

Alien · Sep 14, 2016, 6:36 AM

@Lenain
Hi.
Thanks for the suggestion but we don’t have a proxy anymore. Well, to be fare, it’s our new firewall that kind of do it. But no more proxy address entered on pc’s.

Wayne Workman · Sep 14, 2016, 9:15 AM

@Tom-Elliott I think the problems described here are the same thing as this:
https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade

Alien · Sep 16, 2016, 6:43 AM

@Wayne-Workman
THAT is a long post! I’ll check it deeper today but something came to mind when reading it fastly (“fastly”…that exits??): Could it be that the client on each computer isn’t updating itself as it is set up to?

Wayne Workman · Sep 16, 2016, 6:47 AM

@Alien That’s exactly what that other guy’s issue is. And because all your apache errors are from the file /var/www/html/fog/lib/client/updateclient.class.php mostly, I think that’s your issue too. Which is why I requested the log file from a host - we need this - please get it.

Basically your problem in a nutshell is - the new client is failing to be authenticated when a host downloads it, so it’s not installed and the host re-tries to download the new client again later. In environments with a large number of hosts, it can really strain the server with all the downloads.

Wayne Workman · Sep 16, 2016, 7:01 AM

I think this is why the client updating is broke:
https://forums.fogproject.org/topic/8586/scheduling-snapins-always-says-date-is-in-the-past

Alien · Sep 16, 2016, 1:12 AM

@Wayne-Workman
I just tried to install it manually on 1 pc and , at the end, it says “unable to insttal CA certificate”. So yes, seems to be the same thing.
Let me five minutes to copy the log on a usb key.

Here is the second half of it:

 16/09/2016 08:48 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:49 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:49 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:49 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:49 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:49 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:50 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:50 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:50 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:50 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:50 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:51 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:51 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:51 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:51 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:51 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:52 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:52 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:52 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:52 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:52 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:53 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:53 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:53 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:53 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:53 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:54 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:54 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:54 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:54 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:54 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:55 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:55 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:55 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:55 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:55 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:56 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:56 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:56 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:56 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:56 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:57 FOG::SnapinClient Attempting to connect to fog server...
 16/09/2016 08:57 FOG::SnapinClient Failed to connect to fog server!
 16/09/2016 08:57 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
 16/09/2016 08:57 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   à System.Net.WebClient.DownloadString(Uri address)
   à FOG.SnapinClient.startWatching()
 16/09/2016 08:57 FOG::SnapinClient Sleeping for 1 minute.
 16/09/2016 08:58 Service Stop requested
 16/09/2016 08:58 FOG::AutoLogOut Shutdown complete
 16/09/2016 08:58 FOG::ClientUpdater Shutdown complete
 16/09/2016 08:58 FOG::DirCleaner Shutdown complete
 16/09/2016 08:58 FOG::DisplayManager Shutdown complete
 16/09/2016 08:58 FOG::GreenFog Shutdown complete
 16/09/2016 08:58 FOG::GUIWatcher Stopping...
 16/09/2016 08:58 FOG::HostnameChanger Shutdown complete
 16/09/2016 08:58 FOG::HostRegister Shutdown complete
 16/09/2016 08:58 FOG::MODDebug Shutdown complete
 16/09/2016 08:58 FOG::PrinterManager Shuting down
 16/09/2016 08:58 FOG::SnapinClient Shutdown complete
 16/09/2016 08:58 FOG::TaskReboot Stopping...
 16/09/2016 08:58 FOG::UserTracker Shutdown complete

Wayne Workman · Sep 16, 2016, 7:28 AM

@Alien What OS is your fog server running on? Since it’s French logs I’m guessing Ubuntu? Please let me know.

And - please run this command and give us the output, and also at the same time please provide us with the exact date and time there where you are too, from a cellular phone.
date

After this, if it is wrong, update your date/time on the server, re-run the fog installer, and try again.

Alien · Sep 16, 2016, 2:42 AM

@Wayne-Workman
Yes, it’s Ubuntu 14.04.
Here is the result of date: vendredi 16 septembre 2016, 10:24:15 (UTC+0200)
When I typed it, it was 10:23 on my office computer and 10:24 on my phone (that I just set up from “speaking clock” we find on internet (I don’t know if you have this in english).

[EDIT: i just synchronised it with a french ntp server. I’ll rerun the install this afternoon after checking if it kept it right. I’ll come back to tell you the result, thanks.]

Tom Elliott · Sep 16, 2016, 10:55 AM

@Alien These messages are not from the New client at all. The legacy client had 0 auto updating capabilities.

Can you provide the apache error log?

Alien · Sep 16, 2016, 6:17 AM

@someidiot
Oh, sorry. I removed the legacy client from this pc and tried to install manually the svn one and I thought the fog.log was its result.
Here is the apache log:

[Fri Sep 16 13:11:59.427259 2016] [:error] [pid 17050] [client 172.17.150.29:62339] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:01.599543 2016] [:error] [pid 17051] [client 172.17.150.73:59500] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:10.319923 2016] [:error] [pid 20770] [client 172.17.150.35:61808] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:27.465498 2016] [:error] [pid 17050] [client 172.17.150.75:60411] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:41.236694 2016] [:error] [pid 20075] [client 172.17.150.68:64215] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:54.898576 2016] [:error] [pid 20072] [client 172.17.150.47:50763] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:12:59.598219 2016] [:error] [pid 20073] [client 172.17.150.29:62345] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:01.736329 2016] [:error] [pid 17051] [client 172.17.150.73:59506] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:10.474226 2016] [:error] [pid 17050] [client 172.17.150.35:61815] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:27.610468 2016] [:error] [pid 17052] [client 172.17.150.75:60417] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:41.385858 2016] [:error] [pid 17050] [client 172.17.150.68:64220] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:55.047649 2016] [:error] [pid 20073] [client 172.17.150.47:50765] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:13:59.751924 2016] [:error] [pid 17054] [client 172.17.150.29:62347] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:01.881208 2016] [:error] [pid 20770] [client 172.17.150.73:59508] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:10.619606 2016] [:error] [pid 17051] [client 172.17.150.35:61821] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:27.754397 2016] [:error] [pid 4416] [client 172.17.150.75:60428] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:41.532317 2016] [:error] [pid 20073] [client 172.17.150.68:64225] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:55.193757 2016] [:error] [pid 17051] [client 172.17.150.47:50768] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:14:59.904405 2016] [:error] [pid 17050] [client 172.17.150.29:62349] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:15:02.064458 2016] [:error] [pid 17050] [client 172.17.150.73:59510] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:15:10.769881 2016] [:error] [pid 4416] [client 172.17.150.35:61828] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:15:27.874369 2016] [:error] [pid 17050] [client 172.17.150.75:60434] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:15:41.674979 2016] [:error] [pid 4416] [client 172.17.150.68:64233] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:15:55.345918 2016] [:error] [pid 17054] [client 172.17.150.47:50774] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:00.053000 2016] [:error] [pid 20770] [client 172.17.150.29:62351] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:02.247175 2016] [:error] [pid 17052] [client 172.17.150.73:59515] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:10.982560 2016] [:error] [pid 17116] [client 172.17.150.35:61840] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:28.033111 2016] [:error] [pid 17054] [client 172.17.150.75:60448] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:41.850796 2016] [:error] [pid 17050] [client 172.17.150.68:64243] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:16:55.496440 2016] [:error] [pid 20075] [client 172.17.150.47:50777] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:00.205885 2016] [:error] [pid 17052] [client 172.17.150.29:62353] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:02.421391 2016] [:error] [pid 20770] [client 172.17.150.73:59521] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:11.142999 2016] [:error] [pid 4416] [client 172.17.150.35:61852] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:28.244474 2016] [:error] [pid 17050] [client 172.17.150.75:60459] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:41.985082 2016] [:error] [pid 4416] [client 172.17.150.68:64252] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:17:55.688882 2016] [:error] [pid 17116] [client 172.17.150.47:50791] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:00.393782 2016] [:error] [pid 20072] [client 172.17.150.29:62363] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:02.573778 2016] [:error] [pid 17054] [client 172.17.150.73:59523] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:11.296569 2016] [:error] [pid 20072] [client 172.17.150.35:61858] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:28.418467 2016] [:error] [pid 17051] [client 172.17.150.75:60486] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:42.169451 2016] [:error] [pid 17052] [client 172.17.150.68:64256] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:18:55.861969 2016] [:error] [pid 20770] [client 172.17.150.47:50794] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:00.572900 2016] [:error] [pid 20073] [client 172.17.150.29:62365] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:02.720642 2016] [:error] [pid 4416] [client 172.17.150.73:59525] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:11.456489 2016] [:error] [pid 4416] [client 172.17.150.35:61865] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:28.577495 2016] [:error] [pid 20073] [client 172.17.150.75:60497] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:42.343545 2016] [:error] [pid 20770] [client 172.17.150.68:64261] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:19:56.024230 2016] [:error] [pid 20072] [client 172.17.150.47:50797] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:00.724985 2016] [:error] [pid 17050] [client 172.17.150.29:62367] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:02.836647 2016] [:error] [pid 17116] [client 172.17.150.73:59527] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:11.599305 2016] [:error] [pid 17052] [client 172.17.150.35:61872] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:28.726021 2016] [:error] [pid 20770] [client 172.17.150.75:60504] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:42.501391 2016] [:error] [pid 17054] [client 172.17.150.68:64265] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:20:56.176296 2016] [:error] [pid 20073] [client 172.17.150.47:50803] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:00.879105 2016] [:error] [pid 20770] [client 172.17.150.29:62369] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:03.002707 2016] [:error] [pid 17052] [client 172.17.150.73:59531] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:11.738706 2016] [:error] [pid 20770] [client 172.17.150.35:61892] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:28.872945 2016] [:error] [pid 17051] [client 172.17.150.75:60515] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:42.653668 2016] [:error] [pid 20073] [client 172.17.150.68:64275] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:21:56.317405 2016] [:error] [pid 20072] [client 172.17.150.47:50806] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:01.027301 2016] [:error] [pid 17116] [client 172.17.150.29:62371] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:03.154882 2016] [:error] [pid 17051] [client 172.17.150.73:59537] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:11.886231 2016] [:error] [pid 4416] [client 172.17.150.35:61906] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:29.025328 2016] [:error] [pid 20075] [client 172.17.150.75:60524] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:42.801593 2016] [:error] [pid 17052] [client 172.17.150.68:64284] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:22:56.469902 2016] [:error] [pid 20770] [client 172.17.150.47:50814] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:01.221540 2016] [:error] [pid 20075] [client 172.17.150.29:62377] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:03.300362 2016] [:error] [pid 20072] [client 172.17.150.73:59539] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:12.030921 2016] [:error] [pid 17054] [client 172.17.150.35:61915] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:29.164407 2016] [:error] [pid 17051] [client 172.17.150.75:60530] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:42.950795 2016] [:error] [pid 17116] [client 172.17.150.68:64288] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:23:56.613091 2016] [:error] [pid 17050] [client 172.17.150.47:50817] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:01.393737 2016] [:error] [pid 17051] [client 172.17.150.29:62385] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:03.449486 2016] [:error] [pid 20075] [client 172.17.150.73:59542] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:12.188399 2016] [:error] [pid 20770] [client 172.17.150.35:61921] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:29.311366 2016] [:error] [pid 4416] [client 172.17.150.75:60540] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:43.091652 2016] [:error] [pid 17116] [client 172.17.150.68:64293] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:24:56.752283 2016] [:error] [pid 17116] [client 172.17.150.47:50820] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:01.556387 2016] [:error] [pid 20770] [client 172.17.150.29:62387] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:03.590747 2016] [:error] [pid 20072] [client 172.17.150.73:59546] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:12.372985 2016] [:error] [pid 20072] [client 172.17.150.35:61928] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:29.458967 2016] [:error] [pid 4416] [client 172.17.150.75:60552] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:43.233589 2016] [:error] [pid 17054] [client 172.17.150.68:64297] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:25:56.949734 2016] [:error] [pid 20770] [client 172.17.150.47:50826] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:01.707768 2016] [:error] [pid 17054] [client 172.17.150.29:62389] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:03.772359 2016] [:error] [pid 17050] [client 172.17.150.73:59549] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:12.545396 2016] [:error] [pid 17054] [client 172.17.150.35:61939] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:29.600258 2016] [:error] [pid 17116] [client 172.17.150.75:60559] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:43.379170 2016] [:error] [pid 20073] [client 172.17.150.68:64307] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:26:57.124378 2016] [:error] [pid 20072] [client 172.17.150.47:50829] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:01.856575 2016] [:error] [pid 20075] [client 172.17.150.29:62392] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:03.929753 2016] [:error] [pid 17054] [client 172.17.150.73:59569] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:12.703591 2016] [:error] [pid 17051] [client 172.17.150.35:61946] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:29.741188 2016] [:error] [pid 20072] [client 172.17.150.75:60569] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:43.519255 2016] [:error] [pid 20075] [client 172.17.150.68:64316] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:27:57.283023 2016] [:error] [pid 17051] [client 172.17.150.47:50831] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:28:02.001886 2016] [:error] [pid 17054] [client 172.17.150.29:62398] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:28:04.097289 2016] [:error] [pid 17052] [client 172.17.150.73:59573] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:28:12.849001 2016] [:error] [pid 4416] [client 172.17.150.35:61956] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
[Fri Sep 16 13:28:29.889496 2016] [:error] [pid 17116] [client 172.17.150.75:60579] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24

I don’t think this one will help much as there’s no sign of the IP this particular pc was using at 9h20 am…I’ve search the entire log for it and it’s nowhere to be found.

Oh, wait. Are you saying that when we select the “update client automatically” option (or something like that), it had zero chance to work??

[EDIT: What if I put temporarily “false” for snapins in the mysql config.class.php?]
[EDIT 2: I got news! Just installed successfully the new client on this pc - turns out my colleague had shut down the connection for it :p- and this the fog log:

16/09/2016 14:11 Main Overriding exception handling
 16/09/2016 14:11 Main Bootstrapping Zazzles
 16/09/2016 14:11 Controller Initialize
 16/09/2016 14:11 Zazzles Creating main thread
 16/09/2016 14:11 Zazzles Service construction complete
 16/09/2016 14:11 Controller Start

 16/09/2016 14:11 Service Starting service
 16/09/2016 14:11 Bus Became bus server
 16/09/2016 14:11 Bus {
  "self": true,
  "channel": "Status",
  "data": "{\r\n  \"action\": \"load\"\r\n}"
}
 16/09/2016 14:11 Bus Emmiting message on channel: Status
 16/09/2016 14:11 Service Invoking early JIT compilation on needed binaries

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 16/09/2016 14:11 Client-Info Version: 0.11.5
 16/09/2016 14:11 Client-Info OS:      Windows
 16/09/2016 14:11 Middleware::Authentication Waiting for authentication timeout to pass
 16/09/2016 14:11 Middleware::Communication Download: http://172.17.150.190/fog/management/other/ssl/srvpublic.crt
 16/09/2016 14:11 Data::RSA FOG Server CA cert found
 16/09/2016 14:11 Middleware::Authentication Cert OK
 16/09/2016 14:11 Middleware::Authentication ERROR: Could not get security token
 16/09/2016 14:11 Middleware::Authentication ERROR: Impossible de trouver le fichier 'C:\Program Files (x86)\FOG\token.dat'.
 16/09/2016 14:11 Middleware::Communication POST URL: http://172.17.150.190/fog/management/index.php?sub=requestClientInfo&authorize&newService
 16/09/2016 14:11 Middleware::Response Invalid host
 16/09/2016 14:11 Middleware::Communication URL: http://172.17.150.190/fog/service/register.php?hostname=LA1x-00&mac=D8:CB:8A:67:9E:E5||00:00:00:00:00:00:00:E0&newService&json

Tom Elliott · Nov 4, 2016, 8:59 AM

@Alien the update client is the legacy client update mechanism module. All it did was update some modules, I think config.inc was able to be updated as well. This member get on null is probably because the file just doesn’t exist and therefore the object it’s calling is set to null. That said I’m fairly certain those errors are fixed for RC 11. The update client did not update the client to new versions.

The client auto updater is what’s used for the new client. The new client has the capability to auto update to newer versions. This is what’s broken on the other threads. In your particular case this is not your issue.

Alien · Nov 4, 2016, 8:59 AM

@Tom-Elliott
Sorry for the long time (managing more than two site is pretty crazy).
In despair, I’ve erased the whole disk (images included) and reinstalled. Everything works fine (for) now. I suppose I’ll never know what the problem was.
Thanks for being there.

Once logged in web interface, browsers crash

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