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Once logged in web interface, browsers crash

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • A
    Alien
    last edited by Sep 8, 2016, 9:59 AM

    Hi everyone.

    I’ve just updated my svn version in case it would solve my problem but…nothing.
    I got this since i went from “regular” version to svn.
    Every browsers crash (“crashes”? sorry, english is not my native tong) once i’m logged in.

    Here is my Apache log:

    mpm_prefork:notice] [pid 1567] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Mon Aug 29 07:35:03.663796 2016] [core:notice] [pid 1567] AH00094: Command line: '/usr/sbin/apache2'
    [Mon Aug 29 08:22:36.729446 2016] [:error] [pid 25022] [client 10.X.X.X:57677] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php
    [Mon Aug 29 08:24:03.588689 2016] [:error] [pid 25242] [client 10.X.X.X:57734] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php
    [Mon Aug 29 08:25:21.422364 2016] [:error] [pid 25242] [client 10.X.X.X:57780] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php
    [Mon Aug 29 08:33:31.246214 2016] [:error] [pid 25245] [client 10.X.X.X:57951] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php
    [Mon Aug 29 08:37:35.962002 2016] [:error] [pid 25249] [client 10.X.X.X:58144] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php?node=about&sub=settings
    [Mon Aug 29 09:33:43.130543 2016] [:error] [pid 25283] [client 172.17.150.190:58913] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/index.php
    [Mon Aug 29 09:42:28.708787 2016] [:error] [pid 25249] [client 172.17.150.190:59005] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87
    [Mon Aug 29 09:44:12.636767 2016] [mpm_prefork:notice] [pid 1567] AH00169: caught SIGTERM, shutting down
    [Mon Aug 29 09:45:06.285999 2016] [mpm_prefork:notice] [pid 1514] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Mon Aug 29 09:45:06.322179 2016] [core:notice] [pid 1514] AH00094: Command line: '/usr/sbin/apache2'
    [Mon Aug 29 10:58:53.046083 2016] [:error] [pid 1519] [client 172.17.150.190:41278] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87, referer: http://172.17.150.190/fog/management/
    [Mon Aug 29 11:23:49.530826 2016] [:error] [pid 1519] [client 172.17.150.190:41486] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 87
    [Mon Aug 29 11:24:47.442147 2016] [:error] [pid 2983] [client 172.17.150.190:41502] PHP Warning:  fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:24:47.442274 2016] [:error] [pid 2983] [client 172.17.150.190:41502] PHP Warning:  fsockopen(): unable to connect to ipinfo.io:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:02.427143 2016] [:error] [pid 5113] [client 172.17.150.190:41512] PHP Warning:  fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:02.427406 2016] [:error] [pid 5113] [client 172.17.150.190:41512] PHP Warning:  fsockopen(): unable to connect to ipinfo.io:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:17.579020 2016] [:error] [pid 5137] [client 172.17.150.190:41533] PHP Warning:  fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:17.579143 2016] [:error] [pid 5137] [client 172.17.150.190:41533] PHP Warning:  fsockopen(): unable to connect to ipinfo.io:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:18.587317 2016] [:error] [pid 5135] [client 172.17.150.190:41534] PHP Warning:  fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:18.587548 2016] [:error] [pid 5135] [client 172.17.150.190:41534] PHP Warning:  fsockopen(): unable to connect to ipinfo.io:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:19.729508 2016] [:error] [pid 5138] [client 172.17.150.190:41535] PHP Warning:  fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 11:25:19.729631 2016] [:error] [pid 5138] [client 172.17.150.190:41535] PHP Warning:  fsockopen(): unable to connect to ipinfo.io:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /var/www/html/fog/lib/fog/fogbase.class.php on line 607
    [Mon Aug 29 14:36:24.742122 2016] [mpm_prefork:notice] [pid 1470] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Mon Aug 29 14:36:24.796851 2016] [core:notice] [pid 1470] AH00094: Command line: '/usr/sbin/apache2'
    [Mon Aug 29 15:32:21.402187 2016] [mpm_prefork:notice] [pid 1470] AH00169: caught SIGTERM, shutting down
    [Mon Aug 29 15:32:23.156655 2016] [mpm_prefork:notice] [pid 21442] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Mon Aug 29 15:32:23.156930 2016] [core:notice] [pid 21442] AH00094: Command line: '/usr/sbin/apache2'
    [Mon Aug 29 15:35:16.691205 2016] [mpm_prefork:notice] [pid 21442] AH00169: caught SIGTERM, shutting down
    [Mon Aug 29 15:39:41.832635 2016] [mpm_prefork:notice] [pid 30772] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Mon Aug 29 15:39:41.832784 2016] [core:notice] [pid 30772] AH00094: Command line: '/usr/sbin/apache2'
    [Mon Aug 29 15:40:13.328454 2016] [:error] [pid 30775] [client 172.17.150.190:55907] PHP Strict Standards:  Only variables should be passed by reference in /var/www/html/fog/lib/pages/schemaupdaterpage.class.php on line 47, referer: http://172.17.150.190/fog/management/?node=schema
    [Mon Aug 29 15:43:00.863435 2016] [:error] [pid 30860] [client 172.17.150.190:55955] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 82, referer: http://172.17.150.190/fog/management/index.php
    [Tue Aug 30 19:15:09.496281 2016] [mpm_prefork:notice] [pid 1634] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
    [Tue Aug 30 19:15:09.531493 2016] [core:notice] [pid 1634] AH00094: Command line: '/usr/sbin/apache2'
    [Fri Sep 02 08:27:18.574024 2016] [:error] [pid 1640] [client 172.17.150.29:58122] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:18.712498 2016] [:error] [pid 10883] [client 172.17.150.29:58125] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:21.753289 2016] [:error] [pid 1641] [client 172.17.150.11:57649] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:31.446099 2016] [:error] [pid 4208] [client 172.17.150.30:61555] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:36.172336 2016] [:error] [pid 1638] [client 172.17.150.10:55681] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:41.457377 2016] [:error] [pid 1642] [client 172.17.150.13:56232] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:41.840061 2016] [:error] [pid 1639] [client 172.17.150.29:58128] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:27:43.176250 2016] [:error] [pid 2470] [client 172.17.150.14:55780] PHP Warning:  PDO::__construct(): MySQL server has gone away in /var/www/html/fog/lib/db/pdodb.class.php on line 32
    [Fri Sep 02 08:30:17.320323 2016] [:error] [pid 2470] [client 10.X.X.X:58207] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 82, referer: http://172.17.150.190/fog/management/index.php
    
    

    The 172.17.150.190 IP is my fog server, the 10.X.X.X is my office computer.

    Line 87 in dashboardpage.class.php is: unset($version, $StorageNode);
    Line 82 is: if (!self::$FOGURLRequests->isAvailable($testurl)) {
    Line 607 in fogbase.class.php is: $string = sprintf(
    Line 47 in schemaupdaterpage.class.php is: }
    Line 32 in pdodb.class.php is: */

    As far as I don’t know any computer langage, it’s like chinese to me. What does it say??
    Thanks!

    T L 2 Replies Last reply Sep 9, 2016, 2:55 AM Reply Quote 0
    • A
      Alien @Tom Elliott
      last edited by Nov 4, 2016, 8:59 AM

      @Tom-Elliott
      Sorry for the long time (managing more than two site is pretty crazy).
      In despair, I’ve erased the whole disk (images included) and reinstalled. Everything works fine (for) now. I suppose I’ll never know what the problem was.
      Thanks for being there.

      1 Reply Last reply Reply Quote 0
      • T
        Tom Elliott @Alien
        last edited by Sep 9, 2016, 2:55 AM

        @Alien so I don’t understand where the problem is. The log info you’ve given here shows timestamps from earlier this week. Unless you server time is way off?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • A
          Alien
          last edited by Sep 9, 2016, 6:35 AM

          @Tom Hi. No, it’s just that I have pasted the wrong one 😛

          Here is the last one:

          [Fri Sep 09 08:02:19.109476 2016] [:error] [pid 2802] [client 172.17.150.35:50400] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:03:19.257179 2016] [:error] [pid 2801] [client 172.17.150.35:50410] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:04:19.408992 2016] [:error] [pid 2881] [client 172.17.150.35:50420] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:05:19.546287 2016] [:error] [pid 2799] [client 172.17.150.35:50426] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:06:19.684179 2016] [:error] [pid 2886] [client 172.17.150.35:50436] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:07:19.835912 2016] [:error] [pid 2802] [client 172.17.150.35:50446] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:08:19.975666 2016] [:error] [pid 5246] [client 172.17.150.35:50457] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:09:20.116553 2016] [:error] [pid 2802] [client 172.17.150.35:50467] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:10:20.268506 2016] [:error] [pid 2881] [client 172.17.150.35:50473] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:11:20.413579 2016] [:error] [pid 2803] [client 172.17.150.35:50480] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:12:20.559250 2016] [:error] [pid 2803] [client 172.17.150.35:50487] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:13:20.705311 2016] [:error] [pid 2799] [client 172.17.150.35:50497] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:14:20.860609 2016] [:error] [pid 2887] [client 172.17.150.35:50507] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:15:21.001250 2016] [:error] [pid 2803] [client 172.17.150.35:50513] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:16:21.139198 2016] [:error] [pid 2881] [client 172.17.150.35:50527] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:17:21.285912 2016] [:error] [pid 2799] [client 172.17.150.35:50535] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:18:21.428979 2016] [:error] [pid 2803] [client 172.17.150.35:50548] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:19:21.571107 2016] [:error] [pid 2800] [client 172.17.150.35:50558] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:20:21.771227 2016] [:error] [pid 5246] [client 172.17.150.35:50565] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:21:21.916686 2016] [:error] [pid 2887] [client 172.17.150.35:50571] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:22:22.083748 2016] [:error] [pid 2886] [client 172.17.150.35:50578] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:23:22.240186 2016] [:error] [pid 2881] [client 172.17.150.35:50590] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:24:22.393053 2016] [:error] [pid 2881] [client 172.17.150.35:50602] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:25:22.500397 2016] [:error] [pid 2802] [client 172.17.150.35:50609] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:26:22.664738 2016] [:error] [pid 2887] [client 172.17.150.35:50615] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          [Fri Sep 09 08:26:53.411117 2016] [:error] [pid 2887] [client 10.71.18.78:56034] PHP Warning:  Division by zero in /var/www/html/fog/lib/pages/dashboardpage.class.php on line 103, referer: http://172.17.150.190/fog/management/index.php
          [Fri Sep 09 08:26:55.019118 2016] [:error] [pid 2803] [client 172.17.150.190:40540] PHP Warning:  sleep() expects parameter 1 to be long, string given in /var/www/html/fog/status/bandwidth.php on line 136
          [Fri Sep 09 08:27:22.816770 2016] [:error] [pid 2802] [client 172.17.150.35:50622] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
          

          Sorry.

          Line 103 in dashboardpage is: $datapointshour = (3600 / self::getSetting(‘FOG_BANDWIDTH_TIME’));
          Line 136 of bandwidth.php is: sleep($bandwidthtime);
          Line 24 in updateclient is: $this->send = $ClientUpdateFile->get(‘md5’);

          Something in opening the webui makes browsers crash. But are you saying that there’s nothing abnormal in my Apache log??
          Thanks.

          1 Reply Last reply Reply Quote 0
          • W
            Wayne Workman
            last edited by Sep 9, 2016, 12:17 PM

            What version of fog is this? What OS & version is it running on?

            For the last errors you posted, we’ve seen those from rc-9, I think that particular thing is fixed in rc10.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            A 1 Reply Last reply Sep 12, 2016, 8:03 AM Reply Quote 1
            • A
              Alien @Wayne Workman
              last edited by Sep 12, 2016, 8:03 AM

              @Wayne-Workman
              Hi.
              Sorry for late answer, the weekend was very welcome!
              It’s on an Ubuntu 14.04 and it is the last svn version (as I did a “svn up” on friday): rc9.

              1 Reply Last reply Reply Quote 0
              • L
                Lenain @Alien
                last edited by Sep 14, 2016, 6:03 AM

                @Alien
                Hello,
                I Have same problem with 1.3-RC10 (updated from last 1.2) on Ubuntu 14.04, but with Firefox I can pass trough. Here the script error message:
                “Script : http://srv-image/fog/managemen…s/fog/fog.dashboard.js?ver=100:233”
                I just have to click on “Stop script”. I have a proxy, could it be the problem?

                A 1 Reply Last reply Sep 14, 2016, 6:36 AM Reply Quote 0
                • A
                  Alien @Lenain
                  last edited by Sep 14, 2016, 6:36 AM

                  @Lenain
                  Hi.
                  Thanks for the suggestion but we don’t have a proxy anymore. Well, to be fare, it’s our new firewall that kind of do it. But no more proxy address entered on pc’s.

                  1 Reply Last reply Reply Quote 0
                  • W
                    Wayne Workman
                    last edited by Wayne Workman Sep 14, 2016, 9:15 AM Sep 14, 2016, 3:15 PM

                    @Tom-Elliott I think the problems described here are the same thing as this:
                    https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • A
                      Alien
                      last edited by Alien Sep 16, 2016, 12:44 AM Sep 16, 2016, 6:43 AM

                      @Wayne-Workman
                      THAT is a long post! 😛 I’ll check it deeper today but something came to mind when reading it fastly (“fastly”…that exits??): Could it be that the client on each computer isn’t updating itself as it is set up to?

                      W 1 Reply Last reply Sep 16, 2016, 6:47 AM Reply Quote 0
                      • W
                        Wayne Workman @Alien
                        last edited by Sep 16, 2016, 6:47 AM

                        @Alien That’s exactly what that other guy’s issue is. And because all your apache errors are from the file /var/www/html/fog/lib/client/updateclient.class.php mostly, I think that’s your issue too. Which is why I requested the log file from a host - we need this - please get it.

                        Basically your problem in a nutshell is - the new client is failing to be authenticated when a host downloads it, so it’s not installed and the host re-tries to download the new client again later. In environments with a large number of hosts, it can really strain the server with all the downloads.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • W
                          Wayne Workman
                          last edited by Sep 16, 2016, 7:01 AM

                          I think this is why the client updating is broke:
                          https://forums.fogproject.org/topic/8586/scheduling-snapins-always-says-date-is-in-the-past

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                          Daily Clean Installation Results:
                          https://fogtesting.fogproject.us/
                          FOG Reporting:
                          https://fog-external-reporting-results.fogproject.us/

                          1 Reply Last reply Reply Quote 0
                          • A
                            Alien
                            last edited by Alien Sep 16, 2016, 1:12 AM Sep 16, 2016, 7:08 AM

                            @Wayne-Workman
                            I just tried to install it manually on 1 pc and , at the end, it says “unable to insttal CA certificate”. So yes, seems to be the same thing.
                            Let me five minutes to copy the log on a usb key.

                            Here is the second half of it:

                             16/09/2016 08:48 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:49 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:49 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:49 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:49 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:49 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:50 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:50 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:50 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:50 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:50 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:51 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:51 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:51 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:51 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:51 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:52 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:52 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:52 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:52 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:52 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:53 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:53 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:53 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:53 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:53 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:54 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:54 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:54 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:54 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:54 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:55 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:55 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:55 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:55 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:55 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:56 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:56 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:56 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:56 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:56 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:57 FOG::SnapinClient Attempting to connect to fog server...
                             16/09/2016 08:57 FOG::SnapinClient Failed to connect to fog server!
                             16/09/2016 08:57 FOG::SnapinClient La connexion sous-jacente a été fermée : Une erreur inattendue s'est produite lors de la réception.
                             16/09/2016 08:57 FOG::SnapinClient    à System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
                               à System.Net.WebClient.DownloadString(Uri address)
                               à FOG.SnapinClient.startWatching()
                             16/09/2016 08:57 FOG::SnapinClient Sleeping for 1 minute.
                             16/09/2016 08:58 Service Stop requested
                             16/09/2016 08:58 FOG::AutoLogOut Shutdown complete
                             16/09/2016 08:58 FOG::ClientUpdater Shutdown complete
                             16/09/2016 08:58 FOG::DirCleaner Shutdown complete
                             16/09/2016 08:58 FOG::DisplayManager Shutdown complete
                             16/09/2016 08:58 FOG::GreenFog Shutdown complete
                             16/09/2016 08:58 FOG::GUIWatcher Stopping...
                             16/09/2016 08:58 FOG::HostnameChanger Shutdown complete
                             16/09/2016 08:58 FOG::HostRegister Shutdown complete
                             16/09/2016 08:58 FOG::MODDebug Shutdown complete
                             16/09/2016 08:58 FOG::PrinterManager Shuting down
                             16/09/2016 08:58 FOG::SnapinClient Shutdown complete
                             16/09/2016 08:58 FOG::TaskReboot Stopping...
                             16/09/2016 08:58 FOG::UserTracker Shutdown complete
                            
                            W T 2 Replies Last reply Sep 16, 2016, 7:28 AM Reply Quote 0
                            • W
                              Wayne Workman @Alien
                              last edited by Sep 16, 2016, 7:28 AM

                              @Alien What OS is your fog server running on? Since it’s French logs I’m guessing Ubuntu? Please let me know.

                              And - please run this command and give us the output, and also at the same time please provide us with the exact date and time there where you are too, from a cellular phone.
                              date

                              After this, if it is wrong, update your date/time on the server, re-run the fog installer, and try again.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • A
                                Alien
                                last edited by Alien Sep 16, 2016, 2:42 AM Sep 16, 2016, 8:26 AM

                                @Wayne-Workman
                                Yes, it’s Ubuntu 14.04.
                                Here is the result of date: vendredi 16 septembre 2016, 10:24:15 (UTC+0200)
                                When I typed it, it was 10:23 on my office computer and 10:24 on my phone (that I just set up from “speaking clock” we find on internet (I don’t know if you have this in english).

                                [EDIT: i just synchronised it with a french ntp server. I’ll rerun the install this afternoon after checking if it kept it right. I’ll come back to tell you the result, thanks.]

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Tom Elliott @Alien
                                  last edited by Sep 16, 2016, 10:55 AM

                                  @Alien These messages are not from the New client at all. The legacy client had 0 auto updating capabilities.

                                  Can you provide the apache error log?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  A 1 Reply Last reply Sep 16, 2016, 11:42 AM Reply Quote 0
                                  • A
                                    Alien @Tom Elliott
                                    last edited by Alien Sep 16, 2016, 6:17 AM Sep 16, 2016, 11:42 AM

                                    @someidiot
                                    Oh, sorry. I removed the legacy client from this pc and tried to install manually the svn one and I thought the fog.log was its result.
                                    Here is the apache log:

                                    [Fri Sep 16 13:11:59.427259 2016] [:error] [pid 17050] [client 172.17.150.29:62339] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:01.599543 2016] [:error] [pid 17051] [client 172.17.150.73:59500] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:10.319923 2016] [:error] [pid 20770] [client 172.17.150.35:61808] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:27.465498 2016] [:error] [pid 17050] [client 172.17.150.75:60411] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:41.236694 2016] [:error] [pid 20075] [client 172.17.150.68:64215] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:54.898576 2016] [:error] [pid 20072] [client 172.17.150.47:50763] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:12:59.598219 2016] [:error] [pid 20073] [client 172.17.150.29:62345] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:01.736329 2016] [:error] [pid 17051] [client 172.17.150.73:59506] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:10.474226 2016] [:error] [pid 17050] [client 172.17.150.35:61815] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:27.610468 2016] [:error] [pid 17052] [client 172.17.150.75:60417] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:41.385858 2016] [:error] [pid 17050] [client 172.17.150.68:64220] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:55.047649 2016] [:error] [pid 20073] [client 172.17.150.47:50765] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:13:59.751924 2016] [:error] [pid 17054] [client 172.17.150.29:62347] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:01.881208 2016] [:error] [pid 20770] [client 172.17.150.73:59508] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:10.619606 2016] [:error] [pid 17051] [client 172.17.150.35:61821] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:27.754397 2016] [:error] [pid 4416] [client 172.17.150.75:60428] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:41.532317 2016] [:error] [pid 20073] [client 172.17.150.68:64225] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:55.193757 2016] [:error] [pid 17051] [client 172.17.150.47:50768] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:14:59.904405 2016] [:error] [pid 17050] [client 172.17.150.29:62349] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:15:02.064458 2016] [:error] [pid 17050] [client 172.17.150.73:59510] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:15:10.769881 2016] [:error] [pid 4416] [client 172.17.150.35:61828] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:15:27.874369 2016] [:error] [pid 17050] [client 172.17.150.75:60434] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:15:41.674979 2016] [:error] [pid 4416] [client 172.17.150.68:64233] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:15:55.345918 2016] [:error] [pid 17054] [client 172.17.150.47:50774] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:00.053000 2016] [:error] [pid 20770] [client 172.17.150.29:62351] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:02.247175 2016] [:error] [pid 17052] [client 172.17.150.73:59515] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:10.982560 2016] [:error] [pid 17116] [client 172.17.150.35:61840] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:28.033111 2016] [:error] [pid 17054] [client 172.17.150.75:60448] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:41.850796 2016] [:error] [pid 17050] [client 172.17.150.68:64243] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:16:55.496440 2016] [:error] [pid 20075] [client 172.17.150.47:50777] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:00.205885 2016] [:error] [pid 17052] [client 172.17.150.29:62353] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:02.421391 2016] [:error] [pid 20770] [client 172.17.150.73:59521] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:11.142999 2016] [:error] [pid 4416] [client 172.17.150.35:61852] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:28.244474 2016] [:error] [pid 17050] [client 172.17.150.75:60459] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:41.985082 2016] [:error] [pid 4416] [client 172.17.150.68:64252] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:17:55.688882 2016] [:error] [pid 17116] [client 172.17.150.47:50791] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:00.393782 2016] [:error] [pid 20072] [client 172.17.150.29:62363] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:02.573778 2016] [:error] [pid 17054] [client 172.17.150.73:59523] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:11.296569 2016] [:error] [pid 20072] [client 172.17.150.35:61858] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:28.418467 2016] [:error] [pid 17051] [client 172.17.150.75:60486] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:42.169451 2016] [:error] [pid 17052] [client 172.17.150.68:64256] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:18:55.861969 2016] [:error] [pid 20770] [client 172.17.150.47:50794] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:00.572900 2016] [:error] [pid 20073] [client 172.17.150.29:62365] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:02.720642 2016] [:error] [pid 4416] [client 172.17.150.73:59525] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:11.456489 2016] [:error] [pid 4416] [client 172.17.150.35:61865] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:28.577495 2016] [:error] [pid 20073] [client 172.17.150.75:60497] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:42.343545 2016] [:error] [pid 20770] [client 172.17.150.68:64261] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:19:56.024230 2016] [:error] [pid 20072] [client 172.17.150.47:50797] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:00.724985 2016] [:error] [pid 17050] [client 172.17.150.29:62367] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:02.836647 2016] [:error] [pid 17116] [client 172.17.150.73:59527] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:11.599305 2016] [:error] [pid 17052] [client 172.17.150.35:61872] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:28.726021 2016] [:error] [pid 20770] [client 172.17.150.75:60504] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:42.501391 2016] [:error] [pid 17054] [client 172.17.150.68:64265] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:20:56.176296 2016] [:error] [pid 20073] [client 172.17.150.47:50803] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:00.879105 2016] [:error] [pid 20770] [client 172.17.150.29:62369] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:03.002707 2016] [:error] [pid 17052] [client 172.17.150.73:59531] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:11.738706 2016] [:error] [pid 20770] [client 172.17.150.35:61892] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:28.872945 2016] [:error] [pid 17051] [client 172.17.150.75:60515] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:42.653668 2016] [:error] [pid 20073] [client 172.17.150.68:64275] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:21:56.317405 2016] [:error] [pid 20072] [client 172.17.150.47:50806] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:01.027301 2016] [:error] [pid 17116] [client 172.17.150.29:62371] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:03.154882 2016] [:error] [pid 17051] [client 172.17.150.73:59537] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:11.886231 2016] [:error] [pid 4416] [client 172.17.150.35:61906] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:29.025328 2016] [:error] [pid 20075] [client 172.17.150.75:60524] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:42.801593 2016] [:error] [pid 17052] [client 172.17.150.68:64284] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:22:56.469902 2016] [:error] [pid 20770] [client 172.17.150.47:50814] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:01.221540 2016] [:error] [pid 20075] [client 172.17.150.29:62377] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:03.300362 2016] [:error] [pid 20072] [client 172.17.150.73:59539] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:12.030921 2016] [:error] [pid 17054] [client 172.17.150.35:61915] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:29.164407 2016] [:error] [pid 17051] [client 172.17.150.75:60530] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:42.950795 2016] [:error] [pid 17116] [client 172.17.150.68:64288] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:23:56.613091 2016] [:error] [pid 17050] [client 172.17.150.47:50817] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:01.393737 2016] [:error] [pid 17051] [client 172.17.150.29:62385] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:03.449486 2016] [:error] [pid 20075] [client 172.17.150.73:59542] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:12.188399 2016] [:error] [pid 20770] [client 172.17.150.35:61921] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:29.311366 2016] [:error] [pid 4416] [client 172.17.150.75:60540] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:43.091652 2016] [:error] [pid 17116] [client 172.17.150.68:64293] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:24:56.752283 2016] [:error] [pid 17116] [client 172.17.150.47:50820] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:01.556387 2016] [:error] [pid 20770] [client 172.17.150.29:62387] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:03.590747 2016] [:error] [pid 20072] [client 172.17.150.73:59546] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:12.372985 2016] [:error] [pid 20072] [client 172.17.150.35:61928] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:29.458967 2016] [:error] [pid 4416] [client 172.17.150.75:60552] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:43.233589 2016] [:error] [pid 17054] [client 172.17.150.68:64297] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:25:56.949734 2016] [:error] [pid 20770] [client 172.17.150.47:50826] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:01.707768 2016] [:error] [pid 17054] [client 172.17.150.29:62389] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:03.772359 2016] [:error] [pid 17050] [client 172.17.150.73:59549] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:12.545396 2016] [:error] [pid 17054] [client 172.17.150.35:61939] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:29.600258 2016] [:error] [pid 17116] [client 172.17.150.75:60559] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:43.379170 2016] [:error] [pid 20073] [client 172.17.150.68:64307] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:26:57.124378 2016] [:error] [pid 20072] [client 172.17.150.47:50829] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:01.856575 2016] [:error] [pid 20075] [client 172.17.150.29:62392] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:03.929753 2016] [:error] [pid 17054] [client 172.17.150.73:59569] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:12.703591 2016] [:error] [pid 17051] [client 172.17.150.35:61946] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:29.741188 2016] [:error] [pid 20072] [client 172.17.150.75:60569] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:43.519255 2016] [:error] [pid 20075] [client 172.17.150.68:64316] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:27:57.283023 2016] [:error] [pid 17051] [client 172.17.150.47:50831] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:28:02.001886 2016] [:error] [pid 17054] [client 172.17.150.29:62398] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:28:04.097289 2016] [:error] [pid 17052] [client 172.17.150.73:59573] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:28:12.849001 2016] [:error] [pid 4416] [client 172.17.150.35:61956] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    [Fri Sep 16 13:28:29.889496 2016] [:error] [pid 17116] [client 172.17.150.75:60579] PHP Fatal error:  Call to a member function get() on null in /var/www/html/fog/lib/client/updateclient.class.php on line 24
                                    

                                    I don’t think this one will help much as there’s no sign of the IP this particular pc was using at 9h20 am…I’ve search the entire log for it and it’s nowhere to be found.

                                    Oh, wait. Are you saying that when we select the “update client automatically” option (or something like that), it had zero chance to work??

                                    [EDIT: What if I put temporarily “false” for snapins in the mysql config.class.php?]
                                    [EDIT 2: I got news! Just installed successfully the new client on this pc - turns out my colleague had shut down the connection for it :p- and this the fog log:

                                    16/09/2016 14:11 Main Overriding exception handling
                                     16/09/2016 14:11 Main Bootstrapping Zazzles
                                     16/09/2016 14:11 Controller Initialize
                                     16/09/2016 14:11 Zazzles Creating main thread
                                     16/09/2016 14:11 Zazzles Service construction complete
                                     16/09/2016 14:11 Controller Start
                                    
                                     16/09/2016 14:11 Service Starting service
                                     16/09/2016 14:11 Bus Became bus server
                                     16/09/2016 14:11 Bus {
                                      "self": true,
                                      "channel": "Status",
                                      "data": "{\r\n  \"action\": \"load\"\r\n}"
                                    }
                                     16/09/2016 14:11 Bus Emmiting message on channel: Status
                                     16/09/2016 14:11 Service Invoking early JIT compilation on needed binaries
                                    
                                    ------------------------------------------------------------------------------
                                    --------------------------------Authentication--------------------------------
                                    ------------------------------------------------------------------------------
                                     16/09/2016 14:11 Client-Info Version: 0.11.5
                                     16/09/2016 14:11 Client-Info OS:      Windows
                                     16/09/2016 14:11 Middleware::Authentication Waiting for authentication timeout to pass
                                     16/09/2016 14:11 Middleware::Communication Download: http://172.17.150.190/fog/management/other/ssl/srvpublic.crt
                                     16/09/2016 14:11 Data::RSA FOG Server CA cert found
                                     16/09/2016 14:11 Middleware::Authentication Cert OK
                                     16/09/2016 14:11 Middleware::Authentication ERROR: Could not get security token
                                     16/09/2016 14:11 Middleware::Authentication ERROR: Impossible de trouver le fichier 'C:\Program Files (x86)\FOG\token.dat'.
                                     16/09/2016 14:11 Middleware::Communication POST URL: http://172.17.150.190/fog/management/index.php?sub=requestClientInfo&authorize&newService
                                     16/09/2016 14:11 Middleware::Response Invalid host
                                     16/09/2016 14:11 Middleware::Communication URL: http://172.17.150.190/fog/service/register.php?hostname=LA1x-00&mac=D8:CB:8A:67:9E:E5||00:00:00:00:00:00:00:E0&newService&json
                                    
                                    T 1 Reply Last reply Sep 16, 2016, 12:04 PM Reply Quote 0
                                    • T
                                      Tom Elliott @Alien
                                      last edited by Sep 16, 2016, 12:04 PM

                                      @Alien the update client is the legacy client update mechanism module. All it did was update some modules, I think config.inc was able to be updated as well. This member get on null is probably because the file just doesn’t exist and therefore the object it’s calling is set to null. That said I’m fairly certain those errors are fixed for RC 11. The update client did not update the client to new versions.

                                      The client auto updater is what’s used for the new client. The new client has the capability to auto update to newer versions. This is what’s broken on the other threads. In your particular case this is not your issue.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      A 1 Reply Last reply Nov 4, 2016, 8:59 AM Reply Quote 0
                                      • A
                                        Alien @Tom Elliott
                                        last edited by Nov 4, 2016, 8:59 AM

                                        @Tom-Elliott
                                        Sorry for the long time (managing more than two site is pretty crazy).
                                        In despair, I’ve erased the whole disk (images included) and reinstalled. Everything works fine (for) now. I suppose I’ll never know what the problem was.
                                        Thanks for being there.

                                        1 Reply Last reply Reply Quote 0
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