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    FOG menu not showing up on some machines after DHCP server rebuild

    Scheduled Pinned Locked Moved Solved
    FOG Problems
    pxe dhcp options
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    • george1421G
      george1421 Moderator @Jay Bosworth
      last edited by george1421

      @Jay-Bosworth really the answer is to setup wireshark to capture the dhcp communications (for dhcp a mirrored port is not required as long as the dhcp server, target computer, and the wireshark computer are on the same subnet). The process is pretty simple start wireshark capturing, pxe boot the target computer, at the target computer error, stop wireshark recording. Then review the dhcp process in wireshark. If you get lost post the pcap here and we can take a look at it.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • J
        Jay Bosworth
        last edited by

        Okay thanks, I will work on installing Wireshark on a laptop here. I freed up some pace on my boot partition, it didn’t make a difference.

        george1421G 1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @Jay Bosworth
          last edited by

          @Jay-Bosworth said in FOG menu not showing up on some machines after DHCP server rebuild:

          …I freed up some pace on my boot partition, it didn’t make a difference.

          Please reboot the fog server once the space is available, just to be sure.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 0
          • J
            Jay Bosworth
            last edited by

            Rebooted as requested, still exhibiting the same undesired behavior. Working on the Wireshark capture right now.

            1 Reply Last reply Reply Quote 1
            • J
              Jay Bosworth
              last edited by

              This is my first time using Wireshark so I am not really sure what I should be looking for. I apologize for being totally lost at this point.

              I filtered on the MAC address of the client that I am having issues with.[0_1471959801565_wireshark.pcap](Uploading 100%)

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Jay Bosworth
                last edited by

                @Jay-Bosworth for some reason your upload didn’t work as expected. Could you try again?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 0
                • J
                  Jay Bosworth
                  last edited by

                  Yeah let me try again, I think it said something about me not having privileges, but here goes…[0_1471963844264_wireshark.pcap](Uploading 100%)

                  Yeah, “You do not have enough privileges for this action”

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @Tom-Elliott Any idea why Jay is not allowed to upload a pcap file?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                    • J
                      Jay Bosworth
                      last edited by

                      I think it might be because my reputation is only 1. I could be wrong though.

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @Sebastian Roth
                        last edited by

                        @Sebastian-Roth said in FOG menu not showing up on some machines after DHCP server rebuild:

                        @Tom-Elliott Any idea why Jay is not allowed to upload a pcap file?

                        Sometimes it just doesn’t work. Just re-try is what I do.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • J
                          Jay Bosworth
                          last edited by

                          [0_1472034851705_wireshark.pcap](Uploading 100%) [0_1472034862838_wireshark.pcap](Uploading 100%) [0_1472034869176_wireshark.pcap](Uploading 100%) [0_1472034874663_wireshark.pcap](Uploading 100%) [0_1472034883351_wireshark.pcap](Uploading 100%) [0_1472034888967_wireshark.pcap](Uploading 100%)

                          Nope, just tried six more times there…

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @Jay Bosworth
                            last edited by george1421

                            @Jay-Bosworth pcap that Jay was trying to post.
                            [edit] it contained more communication information that requested (and some stuff that shouldn’t be public). Jay I’ll post what I need you to do to create a new capture. [/ edit]

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              @Joe-Schmitt do you know why Jay can’t upload the same file that George can?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              george1421G 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @Wayne Workman
                                last edited by george1421

                                @Wayne-Workman said in FOG menu not showing up on some machines after DHCP server rebuild:

                                @Joe-Schmitt do you know why Jay can’t upload the same file that George can?

                                When I was younger, my mom called me “a unique person” quite often. Its probably that…

                                I removed the upload pcap file since it contained things that the general public should not see.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Jay Bosworth
                                  last edited by

                                  Okay, thanks, I was afraid of that. I tried to filter it just to the MAC address of the client. I had a feeling it wasn’t enough though.

                                  george1421G 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman
                                    last edited by

                                    In wireshark, you can apply a filter, and then export the displayed packets.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @Jay Bosworth
                                      last edited by

                                      @Jay-Bosworth

                                      OK I have a few questions:

                                      1. Is the target system an apple device?
                                      2. Is 10.60.82.15 your fog server?
                                      3. What is 192.168.101.2 and why is it sending a dhcp nak (dhcp rejection)
                                      4. Did the target get 10.60.16.119?
                                        crud, that one was an iPhone.

                                      I see another one that is a HP device with a mac address of 00:1b:78:a4:a0:6c
                                      But that one looks like a dhcp renewal. What is interesting is that I seen dhcp ACK from 10.20.88.37 and NAKs from 10.60.82.170, 192.168.101.2 and 10.20.0.101

                                      This tells me you have multiple dhcp servers attempting to respond to a dhcp request?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      1 Reply Last reply Reply Quote 2
                                      • J
                                        Jay Bosworth
                                        last edited by

                                        No, the target system I am testing with right now is an HP DC7800 Microtower. Mac address ends in AB:02

                                        Yes 10.60.82.15 is my FOG server. Not sure what 192.168.101.2 is, but the Health Department rents a room in our district and they have a VPN setup with a DHCP server for their machines. We also have a sonic wall in place for our phones that are on a separate vLan to give them addresses. Target right now is 16.155 but that Wireshark is from a day ago so it may not be the same address now as it was then.

                                        .170 is my main DHCP server.

                                        the .20 addresses belong to my ISD which is our ISP so I will check with them…

                                        I am happy to pull another Wireshark if necessary just let me know the steps I should take.

                                        Thanks,

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @Jay Bosworth
                                          last edited by george1421

                                          @Jay-Bosworth Its been nuts here this am so it took me a while to grab the screenshot.

                                          Capture requirements.

                                          1. Target computer, wireshark computer, and DHCP server need to be on the same subnet to capture broadcast based traffic. If any of these are on a different subnet then you will need to setup wireshark on a mirrored port to the target computer.
                                          2. If your FOG server is on the same subnet as the target computer and dhcp server you can use tcpdump on your FOG server to capture the pcap file. (hint: wireshark is not needed).
                                          3. Start your pcap capture device. for your FOG server using tcpdump you can use the following command: tcpdump -w issue.pcap -i eth0 port 67 or port 68 or port 69 or with wireshark select Capture->Options then select the proper network adapter and key the following into the capture filter port 67 or port 68
                                            0_1472045959162_wshark_filter.png
                                          4. Press the start button.
                                          5. PXE boot the target computer to the error
                                          6. Stop the wireshark/tcpdump capture.
                                          7. Analyze the pcap file.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 2
                                          • J
                                            Jay Bosworth
                                            last edited by

                                            I know this doesn’t technically go in here, but it is part of the process I am following to help resolve this… since I haven’t found what was causing the issues yet, I decided to take the plunge and upgrade to 1.3.0. So I am now running 1.3.0-RC-8 and when my computers boot they are stopping at a screen where it is asking for the address of the tftp server. When I type in the IP address of the FOG server it tries to connect to x.x.x.x/default.ipxe, but the connection is timing out. TFTP was working before the upgrade, is it possible the upgrade changed permissions? Any help is appreciated.

                                            Thanks!

                                            Wayne WorkmanW Q 2 Replies Last reply Reply Quote 0
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