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FOG menu not showing up on some machines after DHCP server rebuild

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  • W
    Wayne Workman
    last edited by Aug 24, 2016, 12:06 PM

    @Joe-Schmitt do you know why Jay can’t upload the same file that George can?

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
    Daily Clean Installation Results:
    https://fogtesting.fogproject.us/
    FOG Reporting:
    https://fog-external-reporting-results.fogproject.us/

    G 1 Reply Last reply Aug 24, 2016, 12:08 PM Reply Quote 0
    • G
      george1421 Moderator @Wayne Workman
      last edited by george1421 Aug 24, 2016, 6:12 AM Aug 24, 2016, 12:08 PM

      @Wayne-Workman said in FOG menu not showing up on some machines after DHCP server rebuild:

      @Joe-Schmitt do you know why Jay can’t upload the same file that George can?

      When I was younger, my mom called me “a unique person” quite often. Its probably that…

      I removed the upload pcap file since it contained things that the general public should not see.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • J
        Jay Bosworth
        last edited by Aug 24, 2016, 12:15 PM

        Okay, thanks, I was afraid of that. I tried to filter it just to the MAC address of the client. I had a feeling it wasn’t enough though.

        G 1 Reply Last reply Aug 24, 2016, 12:53 PM Reply Quote 0
        • W
          Wayne Workman
          last edited by Aug 24, 2016, 12:26 PM

          In wireshark, you can apply a filter, and then export the displayed packets.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • G
            george1421 Moderator @Jay Bosworth
            last edited by Aug 24, 2016, 12:53 PM

            @Jay-Bosworth

            OK I have a few questions:

            1. Is the target system an apple device?
            2. Is 10.60.82.15 your fog server?
            3. What is 192.168.101.2 and why is it sending a dhcp nak (dhcp rejection)
            4. Did the target get 10.60.16.119?
              crud, that one was an iPhone.

            I see another one that is a HP device with a mac address of 00:1b:78:a4:a0:6c
            But that one looks like a dhcp renewal. What is interesting is that I seen dhcp ACK from 10.20.88.37 and NAKs from 10.60.82.170, 192.168.101.2 and 10.20.0.101

            This tells me you have multiple dhcp servers attempting to respond to a dhcp request?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            1 Reply Last reply Reply Quote 2
            • J
              Jay Bosworth
              last edited by Aug 24, 2016, 1:04 PM

              No, the target system I am testing with right now is an HP DC7800 Microtower. Mac address ends in AB:02

              Yes 10.60.82.15 is my FOG server. Not sure what 192.168.101.2 is, but the Health Department rents a room in our district and they have a VPN setup with a DHCP server for their machines. We also have a sonic wall in place for our phones that are on a separate vLan to give them addresses. Target right now is 16.155 but that Wireshark is from a day ago so it may not be the same address now as it was then.

              .170 is my main DHCP server.

              the .20 addresses belong to my ISD which is our ISP so I will check with them…

              I am happy to pull another Wireshark if necessary just let me know the steps I should take.

              Thanks,

              G 1 Reply Last reply Aug 24, 2016, 1:40 PM Reply Quote 0
              • G
                george1421 Moderator @Jay Bosworth
                last edited by george1421 Aug 24, 2016, 7:41 AM Aug 24, 2016, 1:40 PM

                @Jay-Bosworth Its been nuts here this am so it took me a while to grab the screenshot.

                Capture requirements.

                1. Target computer, wireshark computer, and DHCP server need to be on the same subnet to capture broadcast based traffic. If any of these are on a different subnet then you will need to setup wireshark on a mirrored port to the target computer.
                2. If your FOG server is on the same subnet as the target computer and dhcp server you can use tcpdump on your FOG server to capture the pcap file. (hint: wireshark is not needed).
                3. Start your pcap capture device. for your FOG server using tcpdump you can use the following command: tcpdump -w issue.pcap -i eth0 port 67 or port 68 or port 69 or with wireshark select Capture->Options then select the proper network adapter and key the following into the capture filter port 67 or port 68
                  0_1472045959162_wshark_filter.png
                4. Press the start button.
                5. PXE boot the target computer to the error
                6. Stop the wireshark/tcpdump capture.
                7. Analyze the pcap file.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                1 Reply Last reply Reply Quote 2
                • J
                  Jay Bosworth
                  last edited by Aug 26, 2016, 1:30 PM

                  I know this doesn’t technically go in here, but it is part of the process I am following to help resolve this… since I haven’t found what was causing the issues yet, I decided to take the plunge and upgrade to 1.3.0. So I am now running 1.3.0-RC-8 and when my computers boot they are stopping at a screen where it is asking for the address of the tftp server. When I type in the IP address of the FOG server it tries to connect to x.x.x.x/default.ipxe, but the connection is timing out. TFTP was working before the upgrade, is it possible the upgrade changed permissions? Any help is appreciated.

                  Thanks!

                  W Q 2 Replies Last reply Aug 26, 2016, 1:41 PM Reply Quote 0
                  • W
                    Wayne Workman @Jay Bosworth
                    last edited by Aug 26, 2016, 1:41 PM

                    @Jay-Bosworth said in FOG menu not showing up on some machines after DHCP server rebuild:

                    it is asking for the address of the tftp server.

                    That tells me you have more than one DHCP server, and one or more are mis-configured.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 2
                    • Q
                      Quazz Moderator @Jay Bosworth
                      last edited by Aug 26, 2016, 1:44 PM

                      @Jay-Bosworth What OS and what version are you running?

                      Also, Wayne is right, so check that out asap.

                      1 Reply Last reply Reply Quote 1
                      • J
                        Jay Bosworth
                        last edited by Aug 26, 2016, 1:50 PM

                        Ubuntu 14.04.5 LTS

                        I have only ever setup one DHCP server. As I stated it is a new build so the settings are exactly what is called for in the FOG setup.

                        Option 66 pointing to my FOG Server Option 67 pointing to undionly.kpxe

                        Q W 2 Replies Last reply Aug 26, 2016, 1:52 PM Reply Quote 0
                        • Q
                          Quazz Moderator @Jay Bosworth
                          last edited by Aug 26, 2016, 1:52 PM

                          @Jay-Bosworth Are you sure there’s no DHCP running on your FOG server?

                          Check by

                          sudo service isc-dhcp-server stop
                          
                          1 Reply Last reply Reply Quote 2
                          • J
                            Jay Bosworth
                            last edited by Aug 26, 2016, 1:58 PM

                            unrecognized service.

                            1 Reply Last reply Reply Quote 0
                            • J
                              Jay Bosworth
                              last edited by Aug 26, 2016, 2:06 PM

                              I ran service --status-all and DHCP doesn’t even show up in the list so I don’t think it is the FOG server. It is somewhere else, still trying to figure out how I can track it down.

                              Q 1 Reply Last reply Aug 26, 2016, 2:23 PM Reply Quote 0
                              • Q
                                Quazz Moderator @Jay Bosworth
                                last edited by Aug 26, 2016, 2:23 PM

                                @Jay-Bosworth How about

                                service dnsmasq status
                                

                                ?

                                1 Reply Last reply Reply Quote 1
                                • W
                                  Wayne Workman @Jay Bosworth
                                  last edited by Wayne Workman Aug 26, 2016, 8:30 AM Aug 26, 2016, 2:29 PM

                                  @Jay-Bosworth said in FOG menu not showing up on some machines after DHCP server rebuild:

                                  I have only ever setup one DHCP server.

                                  Then you might have a rogue DHCP server somewhere.
                                  The fact is - the only time anyone has ever reported having to manually enter a TFTP address for FOG network booting - is when there are 2 or more DHCP servers operating on that broadcast domain, and at least one is misconfigured. And we’ve had people ask about this many times. It’s always the same case.

                                  This tool explained here would help you:
                                  http://www.cyberciti.biz/faq/linux-unix-dhcpdump-monitor-dhcp-traffic/

                                  Or you can run wireshark on your desktop with the bootp filter to watch DHCP broadcasts.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    Jay Bosworth
                                    last edited by Aug 26, 2016, 2:45 PM

                                    Also unrecognized, I am close to shutting down the port that the rogue DHCP server is on. I will update once that is done and I test some more.

                                    W 1 Reply Last reply Aug 26, 2016, 2:51 PM Reply Quote 0
                                    • W
                                      Wayne Workman @Jay Bosworth
                                      last edited by Aug 26, 2016, 2:51 PM

                                      @Jay-Bosworth Rogue dhcp server is confirmed? You found it?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Jay Bosworth
                                        last edited by Aug 26, 2016, 3:01 PM

                                        Yes, I am pretty sure it belonged to the county health dept who has a satellite office in our district.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          Jay Bosworth
                                          last edited by Aug 26, 2016, 3:07 PM

                                          Thanks to all who participated in this thread. I killed the switch port that someone had a Netgear router hooked up to and everything is working fine now. FOG menu is showing up. I haven’t tried pulling down an image yet, but I have a good feeling. I will do my best to up-vote the proper answers even the earlier posts questioning the possibility of multiple DHCP servers. I had a feeling one was out there, but I didn’t think it would have a such a huge impact on FOG. Again thanks everyone for all the help!

                                          1 Reply Last reply Reply Quote 0
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