FOG Snapin Task Never Clears
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Well, I finally had a small success and got a snapin to work.
I used a program to convert my batch file to an exe and it seems to have worked successfully to install the software I was after but the snapin task in task manager never seems to clear…I’m using RC-8. I have the latest version of the clients on the host computers in question. Let me know what, if any, log files you’d like to see and I’ll post them.
When I ran this snapin, I did so via basic tasks / advanced / single snapin. Like I said this snapin is an EXE file that was created from a working BAT file…
Thanks!
Cheers,
Joe
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@Wayne-Workman Sounds good. I appreciate the advice! I’m just glad it installed.
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@Joe-Gill If you can’t somehow prevent the EXE from causing a reboot, then we can’t help. Often times, EXEs and MSIs have arguments you can pass, sometimes these can specify a reboot or not. I don’t know anything about Sophos, so you will need to look into arguments if any, or a way to have it not reboot. If the snapin needs a reboot to complete successfully, you have to use FOG’s integrated shutdown/reboot for snapins.
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@Wayne-Workman Any suggestions? I know the Sophos install does cause the machine to reboot… It is built in into their installer.
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@Joe-Gill It would appear the EXE is causing a reboot, thus preventing the FOG Client from ever reporting in that the snapin finished.
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Here is the section of the log file that relates to the program installed…
------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 8/9/2016 5:55 PM Client-Info Client Version: 0.11.5 8/9/2016 5:55 PM Client-Info Client OS: Windows 8/9/2016 5:55 PM Client-Info Server Version: 16 8/9/2016 5:55 PM Middleware::Response Success 8/9/2016 5:55 PM SnapinClient Snapin Found: 8/9/2016 5:55 PM SnapinClient ID: 654 8/9/2016 5:55 PM SnapinClient Name: Sophos_11.3.1 8/9/2016 5:55 PM SnapinClient Created: 2016-08-09 17:54:00 8/9/2016 5:55 PM SnapinClient Action: 8/9/2016 5:55 PM SnapinClient Pack: False 8/9/2016 5:55 PM SnapinClient Hide: False 8/9/2016 5:55 PM SnapinClient Server: http://172.16.1.22/fog 8/9/2016 5:55 PM SnapinClient TimeOut: 0 8/9/2016 5:55 PM SnapinClient RunWith: 8/9/2016 5:55 PM SnapinClient RunWithArgs: 8/9/2016 5:55 PM SnapinClient Args: 8/9/2016 5:55 PM SnapinClient File: sophosinstall_11.3.1.exe 8/9/2016 5:55 PM Middleware::Communication Download: http://172.16.1.22/fog/service/snapins.file.php?mac=B8:AC:6F:36:B7:04||00:00:00:00:00:00:00:E0&taskid=654 8/9/2016 5:55 PM SnapinClient C:\Program Files (x86)\FOG\tmp\sophosinstall_11.3.1.exe 8/9/2016 5:55 PM Bus { "self": true, "channel": "Notification", "data": "{\r\n \"title\": \"Installing Sophos_11.3.1\",\r\n \"message\": \"Please do not shutdown until this is completed\"\r\n}" } 8/9/2016 5:55 PM Bus Emmiting message on channel: Notification 8/9/2016 5:55 PM SnapinClient Starting snapin... 8/9/2016 6:46 PM Bus Emmiting message on channel: Power
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@Tom-Elliott He’s on the working-RC8 branch, I am too.
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@Tom-Elliott I’m assuming it must be the working branch. I downloaded it last night using @Wayne-Workman’s instructions.
I’m on:
Wed Aug 10, 2016 7:35 am
Running Version 16
SVN Revision: 5948
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RC-8 hasn’t released yet, so are you sure you’re on RC-8? Or are you running the working branch?
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The fog client log is the first and only place to start troubleshooting.
