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    FOG Snapin Task Never Clears

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    • J
      Joe Gill
      last edited by

      Well, I finally had a small success and got a snapin to work. 🙂 I used a program to convert my batch file to an exe and it seems to have worked successfully to install the software I was after but the snapin task in task manager never seems to clear…

      I’m using RC-8. I have the latest version of the clients on the host computers in question. Let me know what, if any, log files you’d like to see and I’ll post them.

      When I ran this snapin, I did so via basic tasks / advanced / single snapin. Like I said this snapin is an EXE file that was created from a working BAT file…

      Thanks!

      Cheers,

      Joe

      1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman
        last edited by

        The fog client log is the first and only place to start troubleshooting.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        J 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott
          last edited by

          RC-8 hasn’t released yet, so are you sure you’re on RC-8? Or are you running the working branch?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          J Wayne WorkmanW 2 Replies Last reply Reply Quote 0
          • J
            Joe Gill @Tom Elliott
            last edited by

            @Tom-Elliott I’m assuming it must be the working branch. I downloaded it last night using @Wayne-Workman’s instructions.

            I’m on:

            Wed Aug 10, 2016 7:35 am
            Running Version 16
            SVN Revision: 5948

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            • Wayne WorkmanW
              Wayne Workman @Tom Elliott
              last edited by Wayne Workman

              @Tom-Elliott He’s on the working-RC8 branch, I am too.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • J
                Joe Gill @Wayne Workman
                last edited by

                @Wayne-Workman

                Here is the section of the log file that relates to the program installed…

                ------------------------------------------------------------------------------
                ---------------------------------SnapinClient---------------------------------
                ------------------------------------------------------------------------------
                 8/9/2016 5:55 PM Client-Info Client Version: 0.11.5
                 8/9/2016 5:55 PM Client-Info Client OS:      Windows
                 8/9/2016 5:55 PM Client-Info Server Version: 16
                 8/9/2016 5:55 PM Middleware::Response Success
                 8/9/2016 5:55 PM SnapinClient Snapin Found:
                 8/9/2016 5:55 PM SnapinClient     ID: 654
                 8/9/2016 5:55 PM SnapinClient     Name: Sophos_11.3.1
                 8/9/2016 5:55 PM SnapinClient     Created: 2016-08-09 17:54:00
                 8/9/2016 5:55 PM SnapinClient     Action: 
                 8/9/2016 5:55 PM SnapinClient     Pack: False
                 8/9/2016 5:55 PM SnapinClient     Hide: False
                 8/9/2016 5:55 PM SnapinClient     Server: http://172.16.1.22/fog
                 8/9/2016 5:55 PM SnapinClient     TimeOut: 0
                 8/9/2016 5:55 PM SnapinClient     RunWith: 
                 8/9/2016 5:55 PM SnapinClient     RunWithArgs: 
                 8/9/2016 5:55 PM SnapinClient     Args: 
                 8/9/2016 5:55 PM SnapinClient     File: sophosinstall_11.3.1.exe
                 8/9/2016 5:55 PM Middleware::Communication Download: http://172.16.1.22/fog/service/snapins.file.php?mac=B8:AC:6F:36:B7:04||00:00:00:00:00:00:00:E0&taskid=654
                 8/9/2016 5:55 PM SnapinClient C:\Program Files (x86)\FOG\tmp\sophosinstall_11.3.1.exe
                 8/9/2016 5:55 PM Bus {
                  "self": true,
                  "channel": "Notification",
                  "data": "{\r\n  \"title\": \"Installing Sophos_11.3.1\",\r\n  \"message\": \"Please do not shutdown until this is completed\"\r\n}"
                }
                 8/9/2016 5:55 PM Bus Emmiting message on channel: Notification
                 8/9/2016 5:55 PM SnapinClient Starting snapin...
                 8/9/2016 6:46 PM Bus Emmiting message on channel: Power
                
                Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                • Wayne WorkmanW
                  Wayne Workman @Joe Gill
                  last edited by

                  @Joe-Gill It would appear the EXE is causing a reboot, thus preventing the FOG Client from ever reporting in that the snapin finished.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Joe Gill @Wayne Workman
                    last edited by

                    @Wayne-Workman Any suggestions? I know the Sophos install does cause the machine to reboot… It is built in into their installer.

                    Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                    • Wayne WorkmanW
                      Wayne Workman @Joe Gill
                      last edited by

                      @Joe-Gill If you can’t somehow prevent the EXE from causing a reboot, then we can’t help. Often times, EXEs and MSIs have arguments you can pass, sometimes these can specify a reboot or not. I don’t know anything about Sophos, so you will need to look into arguments if any, or a way to have it not reboot. If the snapin needs a reboot to complete successfully, you have to use FOG’s integrated shutdown/reboot for snapins.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Joe Gill @Wayne Workman
                        last edited by

                        @Wayne-Workman Sounds good. I appreciate the advice! I’m just glad it installed. 🙂

                        1 Reply Last reply Reply Quote 0
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