Chainloading failure: Toshiba Tecra C40-C UEFI & Samsung SSD MZNLF128HCHP-000

[george1421]

@mabarton Just for clarity these are uefi systems, so you adjusted the uefi exit mode in the host record? The bios exit modes won’t apply here.

[mabarton]

This post is deleted!

[mabarton]

The PXE, Fog Menu (FOS?), and Chainloading failure.

[george1421]

@Developers I had a lengthy chat session with the OP. To summarize the situation here is where it is.

The OP has a 100 (first in the environment) uefi system, with gpt disk structure on a M.2 ssd drive. The OP is trying to capture a Windows 10 reference image using a current release of the FOG trunk. The uefi target system boots into FOS and begins to copy the image off the ssd drive, but it fails near the end of the image capture (the OP has agreed to snap a picture of the actual error with a mobile phone and post the image to this thread). The reference image the OP is trying to capture is a Factory installed image that has been customized for the OPs environment. FWIW this image also contains a factory installed restore partition.

Another part of the puzzle here is that FOG menu will not exit properly and boot the system. If the OP changes the firmware so that the target boots directly to the hard drive the device boots OK. The OP has tested all FOG UEFI exit modes with no success. None yield a system that boots.

At this point the OP has already tried most things before I suggested them. When I exited the chat the OP was attempting to clone the disk with clonezilla to see if its a partclone issue or something else with fog.

At this point I’m out of ideas on how to verify the disk structure without damaging the content of the reference image. I’m suspecting there is a corrupted partition table or that factory restore partition is gumming up the capture (wouldn’t be the first time I saw that issue).

[mabarton]

@george1421
I use DHCP from the fog setup. I have an isolated network.

[george1421]

@mabarton Just for clarity, the picture you posted appears to be a pxe boot issue, where did that come from? We’d like to see a screen shot of the image capture error.

[mabarton]

@george1421
The three pics are the order in which it fails.

1. PXE booting
   2)FOG menu
   3)Chainloading failure (when leaving the Fog menu after the 3 sec.)

The other picture with mostly a black screen is the Raw image failure at the end of the cloning process.

I will submit more pics of the different exits and what they do.

[george1421]

@mabarton Lets not focus on the exit modes right now. I think they are all related. But lets focus on image capture. Because if you can’t capture the image, the exit mode issue is a moot point. A clear image of the capture error will give the devs something to reference.

[Tom Elliott]

@george1421 the pic shows ftp issues for image capture

[Tom Elliott]

@george1421 uefi exit should be handled by rEFInd type but it needs a Config file for it as well.

[mabarton]

This is when I attempted a Raw image. At the end this came up

[Wayne Workman]

Looking at the picture that has FTP related messages, the upload script can authenticate but cannot enter into the ftp root directory - which is /home/fog. This is exactly what the error says in fact.

Troubleshooting should focus on this directory. Does it exist? What are the permissions?

Please post the output of this command:
ls -lahRt /home/fog

[Tom Elliott]

@Tom-Elliott it appears, maybe, /home/fog folder doesn’t exist?

[mabarton]

@Tom-Elliott
It doesn’t

[Wayne Workman]

@mabarton said in Chainloading failure: Toshiba Tecra C40-C UEFI & Samsung SSD MZNLF128HCHP-000:

@Tom-Elliott
It doesn’t

Then make it.
mkdir /home/fog
chown fog:fog /home/fog

[george1421]

@Wayne-Workman I guess I have to ask a silly question, why is it trying to use the /home/fog directory for image capture? That’s a bit unusual.

[Tom Elliott]

@mabarton there is the upload error. Run:sudo mkdir -p /home/fog; sudo chown -R fog:fog /home/fog

[mabarton]

@Wayne-Workman

Doing it

[george1421]

@Tom-Elliott that would be sudo mkdir… unless there is a new command.

[Tom Elliott]

@george1421 it’s not, but fog user is Linux side and ftp is logging in just fine. Linux can’t find users home due and returns false.