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Fog Client connection time out over VPN (Communication Response: Invalid MAC address format)

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  • E
    emc
    last edited by emc Jun 8, 2016, 2:03 AM Jun 8, 2016, 8:00 AM

    Fog Running Version: 8030 on Debian
    Windows Fog Client: 0.9.11 on Win7

    Hi
    as my fist post here, I want to thank you for a great Software.

    My issue is with my VPN connection.
    All my users have laptops, and when they are locally on the subnet everything works fine!

    When I’m connected over VPN the client can’t seem to make a connection.

    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     08.06.2016 09:36 Client-Info Version: 0.9.11
     08.06.2016 09:36 Middleware::Communication URL: http://172.1.5.24/fog/management/other/ssl/srvpublic.crt
     08.06.2016 09:36 Data::RSA FOG Server CA cert found
     08.06.2016 09:36 Middleware::Authentication Cert OK
     08.06.2016 09:36 Middleware::Communication POST URL: http://172.1.5.24/fog/management/index.php?sub=authorize
     08.06.2016 09:36 Middleware::Communication Response: Invalid MAC address format
     08.06.2016 09:36 Service Sleeping for 120 seconds
    

    Over VPN I’m on another subnet 172.9.x.x but still can administer fog over a browser.
    I can connect to everything(http(s)/ssh/smb/ftp) on 172.1.5.x from 172.9.x.x

    How is the client connecting to the server?

    My goal would be to deploy snapins not only locally but over VPN.

    Any ideas what I could do?

    Thanks!

    C 1 Reply Last reply Jun 8, 2016, 9:25 AM Reply Quote 0
    • C
      ch3i Moderator @emc
      last edited by Jun 8, 2016, 9:25 AM

      @emc Not sure how work the client, but mac do not get passed over VPN

      T 1 Reply Last reply Jun 8, 2016, 9:43 AM Reply Quote 0
      • T
        Tom Elliott @ch3i
        last edited by Jun 8, 2016, 9:43 AM

        @ch3i VPN isn’t causing the “loss” of the mac address, but my guess is the VPN IS encrypting the data and not decrypting it back on the server. This is only a guess as I have no idea what is actually happening.

        @emc Windows FOG Client should not be at 0.9.11 on FOG Trunk version 8030. We’re up to 0.10.6. Is the VPN connection established as a part of the bootup routine of the Client or does it require validation first to get onto the proper network it’s tunnelling into?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        E 1 Reply Last reply Jun 8, 2016, 9:52 AM Reply Quote 0
        • E
          emc @Tom Elliott
          last edited by Jun 8, 2016, 9:52 AM

          Thank for your input.

          @Tom-Elliott I’ll update the client soon and check if that changes things.
          VPN is established after login. Yes I’ve to manually start SSTP VPN connection to get access to the network.

          1 Reply Last reply Reply Quote 0
          • E
            emc
            last edited by emc Jun 8, 2016, 4:09 AM Jun 8, 2016, 10:06 AM

            @Tom-Elliot updating the client did the trick.
            With 0.10.6 the communication works.

            And I could deploy a snapin!

            Sorry that I missed to upgrade the client.

            ------------------------------------------------------------------------------
            --------------------------------Authentication--------------------------------
            ------------------------------------------------------------------------------
             08.06.2016 11:59 Client-Info Version: 0.10.6
             08.06.2016 11:59 Client-Info OS:      Windows
             08.06.2016 11:59 Middleware::Authentication Waiting for authentication timeout to pass
             08.06.2016 11:59 Middleware::Communication Download: http://172.1.5.24/fog/management/other/ssl/srvpublic.crt
             08.06.2016 11:59 Data::RSA FOG Server CA cert found
             08.06.2016 11:59 Middleware::Authentication Cert OK
             08.06.2016 11:59 Middleware::Communication POST URL: http://172.1.5.24/fog/management/index.php?sub=requestClientInfo&authorize&newService
             08.06.2016 11:59 Middleware::Response Success
             08.06.2016 11:59 Middleware::Authentication Authenticated
            
            
            1 Reply Last reply Reply Quote 1
            • S
              Sebastian Roth Moderator
              last edited by Jun 8, 2016, 11:40 AM

              Great to hear that the new client fixed this! Just for further references: My guess is the old version of the client did send the VPN adapter MAC address or something like this.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
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