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Updating database ... freezed screen after upload task

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  • T
    Tom Elliott @hernani
    last edited by Jun 1, 2016, 11:46 AM

    @hernani Root is typically used.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    H 1 Reply Last reply Jun 1, 2016, 11:51 AM Reply Quote 0
    • H
      hernani @Tom Elliott
      last edited by Jun 1, 2016, 11:51 AM

      @Tom-Elliott ok so it’s correct because i can explore the mysql database with a terminal using root and the password is ok in ./fogsettings.

      T 1 Reply Last reply Jun 1, 2016, 11:53 AM Reply Quote 0
      • T
        Tom Elliott @hernani
        last edited by Jun 1, 2016, 11:53 AM

        @hernani I’m thinking this is more a “FTP Login” issue as opposed to a database issue. The Database will only be updated after the FTP Upload happens.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        H 1 Reply Last reply Jun 1, 2016, 11:57 AM Reply Quote 0
        • H
          hernani @Tom Elliott
          last edited by Jun 1, 2016, 11:57 AM

          @Tom-Elliott i noticed that the image is upload in /tmp/MacAdress but is not moved to the final destination, so you’re probably right when you say it’s FTP issue.
          For doing FTP, same question: which account is used ‘fog’, ‘fogstorage’ (because we’ve got one node for our images)?

          This error is here now:
          [Wed Jun 01 11:27:04.814918 2016] [:error] [pid 50751] [client 172.16.40.27:61269] PHP Warning: in_array() expects parameter 2 to be array, null given in /var/www/html/fog/lib/client/fogclient.class.php on line 19
          [Wed Jun 01 11:27:04.819914 2016] [:error] [pid 50751] [client 172.16.40.27:61269] PHP Warning: in_array() expects parameter 2 to be array, null given in /var/www/html/fog/lib/client/fogclient.class.php on line 19

          T 1 Reply Last reply Jun 1, 2016, 12:19 PM Reply Quote 0
          • T
            Tom Elliott @hernani
            last edited by Jun 1, 2016, 12:19 PM

            @hernani I’ve fixed the in_array error.

            That said, we have a wiki article about Troubleshooting FTP. I think it’s actually called: Troubleshoot FTP.

            https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP

            The user is the linux user named fog and can be found in Storage Management->List All Nodes->Your relevant Node->Management Username and Management Password.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            H 1 Reply Last reply Jun 1, 2016, 12:23 PM Reply Quote 0
            • H
              hernani @Tom Elliott
              last edited by Jun 1, 2016, 12:23 PM

              @Tom-Elliott
              Yes, i was reading this article in fact and isa comparing all this. The password is the same everywhere BUT in the config file of fog, i replaced the old password when i moved from 1.2 to SVN and at the end of password i put " instead of ’ for the password value… maybe it’s my fault… 😞

              T 1 Reply Last reply Jun 1, 2016, 12:25 PM Reply Quote 0
              • T
                Tom Elliott @hernani
                last edited by Jun 1, 2016, 12:25 PM

                @hernani Change the .fogsettings file password thing to match what everything else has it stored as. Then rerun the installer. THe installer, now, reset’s the FOG User’s password every time the installer is run and it uses the value in the .fogsettings file to make sure it is maintained what the installer expects.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                H 1 Reply Last reply Jun 2, 2016, 11:04 AM Reply Quote 0
                • N
                  nickkcsd
                  last edited by Jun 1, 2016, 7:56 PM

                  Hi,

                  I am having the same issue after updating to 7959 on Ubuntu 15.10. I changed the password information in the .fogsettings to reflect the web GUI, same issue.

                  Thanks

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Jun 1, 2016, 8:53 PM

                    @nickkcsd Please re-read what Tom posted and make sure you match up all the passwords.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    N 1 Reply Last reply Jun 1, 2016, 9:30 PM Reply Quote 0
                    • N
                      nickkcsd @Sebastian Roth
                      last edited by Jun 1, 2016, 9:30 PM

                      @Sebastian-Roth I updated the password to match up and now when I re-run the installer it is failing on “Setting up and starting MySQL”. Unless what I am putting in the snmysqluser and snmysqlpass password fields are incorrect. How can I confirm if the mysql username and password are correct?

                      Thanks

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Jun 1, 2016, 9:48 PM

                        https://wiki.fogproject.org/wiki/index.php/Troubleshoot_MySQL

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        N 1 Reply Last reply Jun 1, 2016, 10:20 PM Reply Quote 0
                        • N
                          nickkcsd @Sebastian Roth
                          last edited by Jun 1, 2016, 10:20 PM

                          @Sebastian-Roth I was able to test the MySQL database with the credentials setup in the .fogsettings and was successful. I checked the status of MySQL and it is running. I then restarted MySQL and re-ran the fog installer, still failing on “Setting up and starting MySQL”. I also checked what was in /var/www/fog/lib/fog/Config.class.php as well to make sure it matched. Any suggestions?

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Jun 1, 2016, 10:32 PM

                            @nickkcsd Take a look at the installer logs in the same directory where the installer script is (fogproject/bin/error_logs/...).

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            N 1 Reply Last reply Jun 3, 2016, 8:45 PM Reply Quote 0
                            • H
                              hernani @Tom Elliott
                              last edited by Jun 2, 2016, 11:04 AM

                              @Tom-Elliott For me, everything is ok now with 7959. I reran the installer as you asked.
                              THX a lot for your help.

                              1 Reply Last reply Reply Quote 1
                              • N
                                nickkcsd @Sebastian Roth
                                last edited by Jun 3, 2016, 8:45 PM

                                @Sebastian-Roth This is what I am seeing:
                                Enter new UNIX password: Retype new UNIX password: passwd: password updated successfully
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Synchronizing state of mysql.service with SysV init with /lib/systemd/systemd-sysv-install…
                                Executing /lib/systemd/systemd-sysv-install enable mysql
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Operation failed: No such file or directory
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Operation failed: No such file or directory
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted
                                Failed to get D-Bus connection: Operation not permitted

                                1 Reply Last reply Reply Quote 0
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