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Windows 10 Upload image troubleshooting

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  • B
    Bad Day
    last edited by May 25, 2016, 4:52 PM

    I am using the FOG Trunk version 7847. My image settings are Windows 10 for the Operating System and Mutli Part-Single Disk (not resizable) for the Image type. I am getting stuck at the <Processing Hard Disk: /dev/sda> screen during image upload… I have not successfully uploaded a Windows 10 image. I used the Microsoft Media Creation Tool to create USB Media to install Windows 10, ran Audit Mode and customized my image the ran sysprep w/ answer file.

    Any help would be greatly appreciated, I need to image 90 computers for the school district I work for and was wanting to upgrade to Windows 10.

    Regards, Luke

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 25, 2016, 4:54 PM

      My guess, you changed partition layout from GPT to MBR.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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      • B
        Bad Day
        last edited by May 25, 2016, 5:49 PM

        Thanks for the your reply, If I go to Control Panel > Administrative Tools > Computer Management, and select Disk Management, right-click on Disk 0 and select Properties. Select the Volumes tab. The Partition style is Master Boot Record (MBR).

        Which partition type do I want? Thanks, Luke

        W 1 Reply Last reply May 25, 2016, 6:01 PM Reply Quote 0
        • W
          Wayne Workman @Bad Day
          last edited by Wayne Workman May 25, 2016, 12:01 PM May 25, 2016, 6:01 PM

          @Bad-Day Going off of what Tom said, set the upload task as debug, do this on the confirmation page.

          Then at the shell prompt, issue the command fixparts /dev/sda and follow onscreen instructions. When that’s done, type fog and then [Enter] through all the phases.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
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          • B
            Bad Day
            last edited by May 25, 2016, 6:31 PM

            You two are geniuses! When I grow up I what to be just like you guys. Fixpart found some left over GPT crap and deleted it, and now it is uploading the image. Can you tell me what I should have done in the first place so this wouldn’t have happened?

            Thanks, Luke

            W 1 Reply Last reply May 25, 2016, 6:45 PM Reply Quote 1
            • W
              Wayne Workman @Bad Day
              last edited by Wayne Workman May 25, 2016, 12:46 PM May 25, 2016, 6:45 PM

              @Bad-Day Yes lol. Run fixparts prior to uploading.

              Alternatively, zero-out the drive with FOG’s normal-wipe task, or use DBAN, then build your image.

              The problem happens because Windows Setup sucks at going from GPT to MBR. It doesn’t do it cleanly.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

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              • B
                Bad Day
                last edited by May 26, 2016, 2:10 PM

                0_1464271691743_fog error.jpg
                Any idea what this error is when trying to image a computer? I have tried imaging multiple computer, it get to 444 percent then doesn’t complete. When the computer restarts it says winload.exe is missing.

                Any help would be greatly appreciated. Luke

                Q 1 Reply Last reply May 26, 2016, 2:13 PM Reply Quote 0
                • Q
                  Quazz Moderator @Bad Day
                  last edited by May 26, 2016, 2:13 PM

                  @Bad-Day Does the top bar reach the end?

                  The percentage is about total progress, but a bunch of it will simply be empty space which takes virtually no time to complete, so it’s possible it’s jumping from 44% to 100%.

                  If that is not the case then I’m guessing you imaged a larger drive than the one you’re trying to deploy to.

                  B 1 Reply Last reply May 26, 2016, 2:20 PM Reply Quote 0
                  • B
                    Bad Day @Quazz
                    last edited by May 26, 2016, 2:20 PM

                    @Quazz gets to 44.98 and crashes to that screen. I am using 80 GB HDs, different brands. The computer I prepared the image and uploaded was also a 80 GB… Any ideas, Luke

                    Q 1 Reply Last reply May 26, 2016, 2:28 PM Reply Quote 0
                    • Q
                      Quazz Moderator @Bad Day
                      last edited by May 26, 2016, 2:28 PM

                      @Bad-Day Can you post /var/log/partclone.log here?

                      From what I can tell of what this seems to say so far though, it seems to point to either the image or the source/target HDD having issues (most likely broken sectors?)

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by May 26, 2016, 2:41 PM

                        It could also be Memory on the client. THe file get’s decompressed into a fifo item. This fifo is straight up memory space. If the information is coming from an invalid/corrupt portion of memory, this could occur as well. (Hence the threads suddenly aborting.)

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • B
                          Bad Day
                          last edited by May 26, 2016, 2:51 PM

                          Even though it states it, I can not find a partclone.log file in /var/log… I am getting this same problem/error on 3 different computers all with 80 GB hard drives. One of the computers is the same computer I used to create the image and upload, just put a different hard drive in it to try imaging to it. I am confused, and appreciate the help… Luke

                          W 1 Reply Last reply May 26, 2016, 4:11 PM Reply Quote 0
                          • W
                            Wayne Workman @Bad Day
                            last edited by May 26, 2016, 4:11 PM

                            @Bad-Day Try to restore the image to another computer.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

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                            • S
                              Sebastian Roth Moderator
                              last edited by May 26, 2016, 5:56 PM

                              Even though it states it, I can not find a partclone.log file in /var/log…

                              This is only on the client - temporary. As soon as you reboot after the error the log is gone. But there won’t be any valuable information other than what you have in the picture already!

                              I am getting this same problem/error on 3 different computers all with 80 GB hard drives.

                              Well then I guess your image is corrupted as I see this is failing on restore. Try uploading the image again! Maybe your FOG server disk is full? What do you get from df -h on the FOG server?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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