Snapin crashes when added

  • Hi there, I can upload the SNAPIN executable to the server fine. And I can see the file in the SNAPIN exist field (see image).

    However after pressing the ‘Add’ button, the web page crashes. And when doing a search for snapins, there is nothing showing.

    I have checked the SNAPIN Table within the FOG database. And there is no information regarding the new uploads.

    I am to sure if the issue is between

    • list item FOG application layer talking to the MariaDB. That is, it cannot update the fog database.

    • An array variable within the “snapinmanagementpage.class.php”

    0_1463013509776_SNAPIN.PNG :

    FOG Version: 7575 (GiT)

    HTTPD-Error Lod:

    [Thu May 12 23:59:04.027045 2016] [:error] [pid 2417] [client] PHP Fatal error: Call to a member
    function save() on null in /var/www/html/fog/lib/pages/snapinmanagementpage.class.php on line 161, referer:

    PHP Version:

    [root@ahcaklfog02 /]# php -v
    PHP 5.6.21 (cli) (built: Apr 28 2016 07:39:37)
    Copyright © 1997-2016 The PHP Group
    Zend Engine v2.6.0, Copyright © 1998-2016 Zend Technologies
    [root@ahcaklfog02 /]# yum update -y

    MariaDB version:

    MariaDB [(none)]> SHOW VARIABLES LIKE “%version%”;
    | Variable_name | Value |
    | innodb_version | 5.5.46-MariaDB-37.6 |
    | protocol_version | 10 |
    | slave_type_conversions | |
    | version | 5.5.47-MariaDB |
    | version_comment | MariaDB Server |
    | version_compile_machine | x86_64 |
    | version_compile_os | Linux |

  • Senior Developer

    @tprice Can you please update?

  • @Tom-Elliott Hi Tom, I am running 7575

  • Senior Developer

    @tprice what version of fog is running? This was an issue yesterday and it was fixed with multiple people reporting it was indeed working.

  • @tprice I’ve forked your posts to this thread as I believe they are unrelated to the thread you posted in.

    As far as the issue, you’ve done a good job providing information about the issue, and we will need to wait for @Tom-Elliott to take a look at it because this particular problem is in his wheelhouse.

  • @tprice Did some testing. Manually updated the FOG snapins table:

    INSERT INTO snapins (sID,sName,sDesc,sFilePath,sCreateDate,sCreator)
    VALUES (“23”, “Esetv5”,“Blah”,/images/snapins/Esetv5-Inst.exe, Now(), “fog”);

    And I can see something poping up in SNAPINS search page: 0_1463021554777_eset.PNG

    So the FOG application layer can get information from Database but the ability to ADD the information to the database from the FOG app layer is not working.

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